Back

Jim Shorkey Kia Gainesville

Gainesville, GA

3.8
1,880 Reviews
What's a great day for us? A great day for us means you had a great experience with us. If you leave any of our Jim Shorkey dealerships happier than when you came, then we've done our job. Our goal is to make every customer feel like the only customer in the world. Through our award-winning customer service, flawless and convenient auto repair, and accommodating financial services, we aim to make every day a great day for you at Jim Shorkey Gainesville Kia.
Contact Dealership

2815 Browns Bridge Rd

Gainesville, GA

30504

Directions

By Type

Showing 1,880 reviews

April 03, 2020

Mario was very helpful, and made the buying process easy.This is the third car we’ve purchased from Carriage. We love our new Telluride! More

by Ryleefamily4
Recommend Dealer
Yes
Employees Worked With
Mario Estrada
Apr 08, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you for taking the time to leave us this positive review and for choosing Carriage Kia. We appreciate you being a continued loyal customer of ours and are so happy to hear that you have had wonderful car buying experiences with us. Please let us know if ever need anything else, take care!

April 03, 2020

I was thrilled with Alex and the Carriage Kia service department! This was a no hassle appointment, and they completed what I asked for in a timely manner at a great price! More

by ISMILEYLEWIS
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
Apr 08, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you for taking the time to provide us with this feedback. We appreciate you choosing Carriage Kia and are glad to hear that Alex gave you such a positive experience. We look forward to working with you again soon, take care!

April 01, 2020

Never again will I buy another car from this unorganized business. The people I dealt with are terrible people trying to swindle people and lie to them More

by JAMESHALLORAN
Recommend Dealer
No
Employees Worked With
Julie Pierce, Ronnie Pendley, Chris Kuykendail, Bryan Seagraves
April 01, 2020

Jeff did a great job identifying a issue with my tire and providing a replacement. Unfortunately there was a misunderstanding on my part and I was under the impression that I had been overcharged. Though t More

by Robertheess
Recommend Dealer
Yes
Employees Worked With
Jeff
Apr 10, 2020 -

Jim Shorkey Kia Gainesville responded

Robert, thank you so much for taking the time to provide us with this positive feedback. Your satisfaction means a lot to us, and we are happy that Jeff was able to provide you with such a great experience. Thank you for your business, take care!

April 01, 2020

I'm not trying to give a review on Mitsubishi because I've had no problem with them I was trying to do my review on Carriage Kia but every time I click on the link it says that my invitation has been rem More

by glendadglenda durde
Recommend Dealer
No
Employees Worked With
I don't know the name of the individuals that service me each time but they sucked
May 01, 2020 -

Jim Shorkey Kia Gainesville responded

We appreciate you taking the time to let us know how we did during your recent visit, and apologize that you had such a negative experience. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours were not up to par. If you are willing, please contact us and we will do our best to help turn your experience into a positive one. We hope to hear from you soon.

April 01, 2020

Very helpful and definitely super friendly and attentive to customers!!! I love how they where patience with me and my needs. Thank you so much! More

by YOLANDARICHARDS03
Recommend Dealer
Yes
Employees Worked With
Marcellus Richard
Apr 08, 2020 -

Jim Shorkey Kia Gainesville responded

Hi Yolanda, we appreciate your positive review of your experience with us here at Carriage Kia! Thank you for choosing us for your automotive needs and if you need anything else down the road, we are always here to help. Take care!

March 31, 2020

Always treated with respect and they always take care of me in the Gainesville, GA dealer ship. Not like the Buford dealerships They pretended to add oil and they didn’t so my new car had problem shortly af More

by eolson123
Recommend Dealer
Yes
Employees Worked With
Chris Kuykendail
Apr 08, 2020 -

Jim Shorkey Kia Gainesville responded

We can not thank you enough for being a customer of ours here at Carriage Kia. We appreciate you taking the time out of your day to recognize us and if you ever need anything else, we are always here

March 31, 2020

I was greeted nicely when I went in for an oil change. I was offered water and things while I waited. The wait wasn't long and I was taken care of when things were done. More

by VICTORIA.FORTSON
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
Apr 08, 2020 -

Jim Shorkey Kia Gainesville responded

Hi Victoria, thank you for taking the time to provide us with this positive feedback! We are happy to hear that you left completely satisfied and we look forward to working with you again down the road, take care!

March 30, 2020

Amazing dealership and everyone I worked with was amazing. The whole process was very simple and easy made easier by the people that were helping me. More

by ADHUMMEL25
Recommend Dealer
Yes
Employees Worked With
Gerardo Mondragon
Apr 10, 2020 -

Jim Shorkey Kia Gainesville responded

It means a lot to us that you took the time to provide us with this positive feedback about Carriage Kia so we want to personally thank you. We try very hard to ensure our customers are happy every time they visit us so we appreciate you letting us know how we did. We hope to see you again soon, take care!

March 29, 2020

I have bought before from Carriage Kia. Both the sales and service departments are great. They have always taken good care of me. I highly recommend them. More

by DPIPPIN3
Recommend Dealer
Yes
Employees Worked With
Oscar Razo, Shane Bailey, Alex Cruz
Apr 10, 2020 -

Jim Shorkey Kia Gainesville responded

We are so glad to hear that our entire staff took such great care of you! We strive to provide all of our customers with great experiences and we are a glad to know your visit reflected that. Thank you for your review and business, take care!

...
28
...