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Jim Shorkey Kia Gainesville
Gainesville, GA
1,880 Reviews
What's a great day for us? A great day for us means you had a great experience with us. If you leave any of our Jim Shorkey dealerships happier than when you came, then we've done our job. Our goal is to make every customer feel like the only customer in the world. Through our award-winning customer service, flawless and convenient auto repair, and accommodating financial services, we aim to make every day a great day for you at Jim Shorkey Gainesville Kia.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,880 reviews
December 28, 2022
They helps us a lot in purchasing our car. The salesperson, Mario, has been very nice and supportive to us. He helps us to find the car that suits us the most. He is also very active in helpin The salesperson, Mario, has been very nice and supportive to us. He helps us to find the car that suits us the most. He is also very active in helping us to reach a satisfactory deal. The process has been smooth and easy. It is a great experience. If we need a car in future, we will definitely find them again. More
by Eddie
Employees Worked With
Elijah, Mario
December 25, 2022
Everyone was very helpful and didn't hesitate to answer any of my questions. They were also very patient with me when my bank was messing up! More than kind enough to work with me on the paperwork outside any of my questions. They were also very patient with me when my bank was messing up! More than kind enough to work with me on the paperwork outside of the dealership. More
by Anna Williams
Employees Worked With
Elijah Lipscomb
November 30, 2022
Diana Crisp was so helpful that my husband also decided to purchase a car from her. Diana answered all our questions and concerns, and even introduced us to her managers and the service manager. She even to purchase a car from her. Diana answered all our questions and concerns, and even introduced us to her managers and the service manager. She even made follow up calls to make sure we were satisfied with our purchase. We can’t thank Diana enough for making this pleasurable experiences for us. More
by Peggy
Employees Worked With
Diana Crisp
September 12, 2022
Customer service, there is none, waited 2 hours on hold, no response, no return phone calls from service department or from corporate office, or from dealer owner himself, single mom with disabled child, no response, no return phone calls from service department or from corporate office, or from dealer owner himself, single mom with disabled child, still no hope of getting auto back or even a loaner. More
by lmd4112
Employees Worked With
service dept both local and corporate
August 26, 2022
This dealership ran my credit and put me in a 4. 9 % intetest rate even though my bank qualified me at 2.35%. Then got in an accident with my car while delivering it to me. The car was exchanged for 9 % intetest rate even though my bank qualified me at 2.35%. Then got in an accident with my car while delivering it to me. The car was exchanged for a 2020 Nissan Pathfinder that was supposed to be a certified automobile that was detailed however, the interior still reeks of cigarette smoke one month later. This dealership begining with the general manager, all the way down to the salesmen are downright dishonest. Based on what I went through my advice to prospective purchasers is do not do business with this dealer especially if you are a person of color. You will regret it. They care nothing about you only your money. Furthermore, please read this dealer’s reviews. More
by glen294
Employees Worked With
Arnovi Martinez, Kurt
July 13, 2022
Good luck in the service dept. No customer service at all! Lengthy wait and not friendly at all until it’s time to pay. No customer service at all! Lengthy wait and not friendly at all until it’s time to pay. More
by Misty Lovell
Employees Worked With
Don’t remember and don’t want to
May 06, 2022
Best dealership in town, always great service very professional and no hassle. My appointments has always been on time. I only have positive things to say about this place. professional and no hassle. My appointments has always been on time. I only have positive things to say about this place. More
by Trine
Employees Worked With
Alex Cruz
April 16, 2022
I have received Very excellent service and Service Manager was very polite and helpful in my visit at Carriage Kia! Would recommend them highly! Manager was very polite and helpful in my visit at Carriage Kia! Would recommend them highly! More
by mmnelms48
Employees Worked With
Alex Cruz
