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Jim Shorkey Kia Gainesville

Gainesville, GA

3.8
1,880 Reviews
What's a great day for us? A great day for us means you had a great experience with us. If you leave any of our Jim Shorkey dealerships happier than when you came, then we've done our job. Our goal is to make every customer feel like the only customer in the world. Through our award-winning customer service, flawless and convenient auto repair, and accommodating financial services, we aim to make every day a great day for you at Jim Shorkey Gainesville Kia.
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2815 Browns Bridge Rd

Gainesville, GA

30504

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Showing 1,880 reviews

March 18, 2020

Always real nice when you come in and explains things to you about the service you have done on your car they don’t try and push you to get other stuff done More

by Chris
Recommend Dealer
Yes
Employees Worked With
Chris Kuykendail
Mar 23, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you for your 5-star review, Chris! We are so happy to read about your positive experience with us and we hope to see you again soon. Take care!

March 13, 2020

Service visit Pays to be first early in morning. Prompt and friendly attention. Jut took car for oil change. Thanks for the car wash. Good talking to Alex More

by ricarper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
Mar 16, 2020 -

Jim Shorkey Kia Gainesville responded

We appreciate you taking the time to provide us with feedback about your recent service visit with us. We are glad to hear you had a positive experience and we look forward to working with you again.

March 13, 2020

Very professional very courteous all of my expectations were met. The sales and finance team treated me wonderfully ... I would definitely recommend this dealership. Anybody who needs to buy a car! More

by BIGCITYBORN
Recommend Dealer
Yes
Employees Worked With
Oscar Razo
Mar 16, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you for taking the time to provide us with this wonderful feedback! We are glad to hear that our team was able to give you such a positive experience. If you need anything else down the road, we are here to help!

March 11, 2020

Quick and easy at the dealership. Great communication. Only wish/want would be a better or more accommodative reception or waiting area. Little bit of a remodel would be nice More

by JDEAN2100
Recommend Dealer
Yes
Employees Worked With
Isidro Gutierrez, Alex Cruz, Bryan Seagraves
Mar 16, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you for providing us with this feedback and for choosing Carriage Kia! We are so glad that you had an overall positive experience and we will definitely take your recommendations into consideration. Thank you again, take care!

March 11, 2020

Oscar is a excellent salesman, he made it possible for me to be able to buy both cars. He is polite, and very respectful / professional and made everything so easy and fast More

by Nyko011202
Recommend Dealer
Yes
Employees Worked With
Oscar Razo
Mar 16, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you for taking the time to provide us with this feedback. We are so glad to hear that Oscar was so helpful during your car buying process and we hope to see you again soon. Take care!

March 11, 2020

Pleasant, long time to complete work, suggested something that did not need replaced , didn't vacuum & wash like done before, would have like check sheet More

by middydnk
Recommend Dealer
Yes
Employees Worked With
Ashley - shuttle driver, Alex Cruz
Mar 16, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you for providing us with this feedback. We want to apologize that the visit did not go as well and we will be sure to take this into consideration in the future. If you would like to discuss anything further, please send me an email to wecare@choosecarriage.com.

March 11, 2020

I have always had a great experience with Carriage Kia! I switched here from another Kia dealership where I had a TERRIBLE experience. They have always taken great care of me and my car, making sure recalls More

by Rwiggs1424
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
Mar 16, 2020 -

Jim Shorkey Kia Gainesville responded

We truly appreciate you choosing Carriage Kia and sharing your feedback with us. We are so glad that you had such a positive experience with our team and if you need anything else down the road, we are here to help!

March 10, 2020

My car feels brand new and looks so clean (on the outside). Thanks for the great customer service and for working so quickly on my car! More

by JW
Recommend Dealer
Yes
Employees Worked With
Alex, Lizbeth Aguilar, Katie Alberto
Mar 16, 2020 -

Jim Shorkey Kia Gainesville responded

Hi JW, thank you for sharing your feedback with us. We are glad to hear that you had such a positive experience and we look forward to working with you again.

March 08, 2020

excellent service Casey Harper was great he helped me excellent service Casey Harper was great he helped me get on line and then he even brought the vehicle to me excellent with more than (5) star More

by CARRDELORES
Recommend Dealer
Yes
Employees Worked With
Megan Williams
Mar 09, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you so much for taking the time to leave us this review. We are glad to hear about your positive experience and we look forward to serving you again, take care!

March 07, 2020

New car purchase Sales person was very helpful in getting me a new car. They worked until a car was found a car that could be financed and stay within my budget. Thank More

by melvind-71
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Fabrizio, Isidro Gutierrez
Mar 09, 2020 -

Jim Shorkey Kia Gainesville responded

Our reputation is incredibly important to us, so we appreciate you letting us know how we did. We thank you for choosing Carriage Kia and hope you are enjoying your new Kia Sorento! Take care!

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