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Jim Shorkey Kia Gainesville

Gainesville, GA

3.9
1,880 Reviews
What's a great day for us? A great day for us means you had a great experience with us. If you leave any of our Jim Shorkey dealerships happier than when you came, then we've done our job. Our goal is to make every customer feel like the only customer in the world. Through our award-winning customer service, flawless and convenient auto repair, and accommodating financial services, we aim to make every day a great day for you at Jim Shorkey Gainesville Kia.
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2815 Browns Bridge Rd

Gainesville, GA

30504

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Showing 1,880 reviews

February 28, 2020

Excellent customer service, prompt and professional they were awesome Got everything we wanted Awesome dealer they listen and they don't push you to buy anything More

by CELESTEHSIMMONS
Recommend Dealer
Yes
Employees Worked With
Casey Harper
Mar 02, 2020 -

Jim Shorkey Kia Gainesville responded

Hi Celeste, we appreciate you taking the time to leave us this feedback. We are glad you had such a positive experience with us and we look forward to working with you again, take care!

February 27, 2020

Chris was great! Kept me updated, solved my issues and listened to my concerns. Worked with me on pricing and helped me make informed decisions. More

by nicolechapman2000
Recommend Dealer
Yes
Employees Worked With
Chris
Mar 02, 2020 -

Jim Shorkey Kia Gainesville responded

Hi Nicole, thank you for this 5-star review and for letting us know how we did. We are glad to you had such a positive experience and we look forward to working with you again, take care!

February 25, 2020

I am always treated with kindness here at Carriage Kia and they do prompt, great work! I enjoy the coffee and perks while waiting for my service to be done and I appreciate a kind, positive attitude from More

by Marianwardlaw64
Recommend Dealer
Yes
Employees Worked With
I did not get his name. Sorry!
Feb 26, 2020 -

Jim Shorkey Kia Gainesville responded

Hi Marian, thank you for taking the time to leave us this review. We are so glad to hear that every time you visit us you have such a positive experience. We are glad to have you as part of the Carriage Kia family and we look forward to working with you again soon!

February 23, 2020

Oscar is very knowledgeable of the vehicles he’s selling. He was very pleasant to work with. He never once came off as pushy and listened to what we were wanting. More

by ABLAIR01
Recommend Dealer
Yes
Employees Worked With
Oscar Razo
Feb 24, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you so much for taking the time to leave us this review. We are glad to know that Oscar gave you such a positive experience and we look forward to working with you again soon.

February 23, 2020

Yesterday was the first time car was not washed after service. Also had to wait 25 minutes from the time my car was pulled up until they brought me paperwork to check out. More

by Scott Puckett
Recommend Dealer
Yes
Employees Worked With
Chris Kuykendail
Feb 24, 2020 -

Jim Shorkey Kia Gainesville responded

Hi Scott, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this sort of issue does not happen again. If there is anything else you would like to further discuss, please send me an email to wecare@choosecarriage.com.

February 22, 2020

Courteous and friendly staff.Exceeds expectations for Courteous and friendly staff. Exceeds expectations for specific details. Great workmanship done in a timely manner. Would recommend them to family More

by Chad
Recommend Dealer
Yes
Employees Worked With
Chris Kuykendail
Feb 24, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you so much for your feedback, Chad! We are thrilled to hear about your positive experience with us at Carriage Kia and we look forward to working with you again soon, have a great day!

February 21, 2020

Carriage Kia has serviced our 2011 Optima ever since we bought it new from their sales department. They have always done an excellent job of servicing our car and making us feel welcome each time we come More

by KIASPORT47
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
Feb 24, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you for taking the time to provide us with this feedback and for being such loyal continued customer of ours. We are glad to know you always are 100% satisfied when you come in and we look forward to continuing to work with you for years to come, take care!

February 21, 2020

Alex is amazing he is always there to help no matter that the issue is. He is very knowledgeable. Very nice and respectful. Just awesome More

by Kristysellier
Recommend Dealer
Yes
Employees Worked With
Alejandro Cruz
Feb 24, 2020 -

Jim Shorkey Kia Gainesville responded

Hi Kristy, thank you for choosing Carriage Kia and for your feedback. We are glad Alex showed you what we are all about, and we look forward to working with you again soon!

February 20, 2020

I always feel welcome. The service is good. Chris in service is awesome! Mario talked with me about a new car and we very helpful. More

by srgsalvage
Recommend Dealer
Yes
Employees Worked With
Mario Estrada, Chris Kuykendail
Feb 24, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you for this 5-star review and for choosing Carriage Kia! We are glad that you enjoyed the visit with our Service Department. Let us know if you have any other questions or concerns, take care!

February 19, 2020

Enjoyed our experience at Carriage Kia in Gainesville. We Enjoyed are experience at Carriage Kia in Gainesville. We purchased a Telluride from Isidro and Chelsea. Both were always prompt with responses and qu More

by GLAHATTE
Recommend Dealer
Yes
Employees Worked With
Chelsea Runkel, Ramon Reyes, Isidro Gutierrez
Feb 24, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you so much for taking the time to leave us this feedback! We are so thrilled to know that our team gave you such a positive experience. Congratulations on your new 2020 Kia Telluride and we look forward to working with you again soon!

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