Jim Shorkey Kia Gainesville

Don't be fooled as I was Carriage Kia of gainsville off of browns bridge road ripped me off. Sold me an overpriced car. They put wax or something over the dents, dings and sc Carriage Kia of gainsville off of browns bridge road ripped me off. Sold me an overpriced car. They put wax or something over the dents, dings and scratches on the car to hide them and they sold me a 2000 dollar extended service contract of which I had no idea of. I found out about the dents and scratches after I ran the car through a car wash. When it came out I had a deep scratch in the door, paint damage on the trunk and a hug scrape and dent on the passenger side. When I realized the slime ball tactics carriage Kia of gainsville off of browns bridge road had used I decided to look over my paper work to see if they did anything else that was not right and sneaky. And that's when I found out they sold me a 2000 dollar extended service contract of which never one word was ever said to me about between the salesman and the financial manager. They slipped it in the paperwork, lied to me about what I was signing and hoped I wouldn't see it until it was to late. I even signed paperwork saying they explained everything to me but they didn't. Just shows you what a sneaky dealership this is. They sold me a certain type of insurance called a wrap- new with a term of 72 months and 80000 miles which at first glance seems good. I found out that this extended service contract they sold me actually starts at 0 miles. Meaning once the car hits 80000 miles the extended service contract is invalid. And since I bought a car with 68000 miles on it my 2000 dollar extended service contract with a 500 deductable is only good for 12000 miles or 72 months after the purchase date of the contract. So that's right 2000 dollars for 12000 miles or 72 months which ever comes first. But we all know 12000 Miles is nothing. No wonder this dealership hid this from me. And for everyone that this happens to please know that most likely you do have 30 days to cancel without a cancellation fee. And don't go through the dealership but go through the insurance company who holds the claim. The financial manager at carriage Kia of gainsville was no help to me at all and said he couldn't print me the terms of the contract right then. So that's when I found the insurance company and had them send me the terms of the contract and that's when I found out that it is only good for 12000 miles.The financial manager actually told me that he could print me the terms of the extended service contract only after 30 days. Yeah, after the free cancellation period is over. Kind of in disbelief at the crooks they have employed here. Also was told that I would have to come out of pocket for the repairs to the vehicle concerning the scrapes and dents. I was told that I looked over the car before I bought it. But it was carriage Kia of gainsville who covered up defects in the body of the car to hide them. I'm like really carriage Kia of gainsville, your huge nice dealership worth millions and your using slime ball tactics like hiding dents and scratches to sell a car and also sliding in extra charges all to make a few extra bucks, wow!. So this was my first time at a dealership and my last. I worked very hard for my money, never over extended myself, I've driven a beat up work truck for the last 10 years, used this one vehicle for me and mine. Finally after much consideration I decided to do an auto loan only to get lied to and ripped off from a dealership who I thought was reputable. It is very disheartening but in the end it is my fault. I will just chop it up as an expensive learning experience. But if anyone is thinking about going to this dealership carriage Kia of gainsville off of browns bridge road I would suggest you go to another dealer as these people don't care about the customer only about making money and if they have to lie and cheat to do so they will. And a word of advice to the people at the dealership. You cheat people to make that little money but that money never lasts long. But all the crimes of you cheating people last forever. It's better you make no money at all then to sell your integrity for something that dissapears so quickly. More

Great experience Fast and courteous folks. They keep my vehicle in tip top condition. Alex began my oil change right away. He was very friendly. He asked if I wanted Fast and courteous folks. They keep my vehicle in tip top condition. Alex began my oil change right away. He was very friendly. He asked if I wanted the extra service needed for my car before doing it. More

I love Carriage Kia! I am a faithful Carriage Kia customer since 2010. The service department and staff are wonderful. Andrew Aycock makes sure my Soul is in tip-top condi I am a faithful Carriage Kia customer since 2010. The service department and staff are wonderful. Andrew Aycock makes sure my Soul is in tip-top condition! More

Great Follow-Up Service Very helpful and accommodating. Did a great job on my car, and I left with it clean. Service was exceptional. Offered to transport me somewhere and pi Very helpful and accommodating. Did a great job on my car, and I left with it clean. Service was exceptional. Offered to transport me somewhere and pick me up while my car was being serviced. More

It was great no problem well service A great place to take your Kia if you have one nice friendly people and great personalitys and the business is just wonderful and they have great work A great place to take your Kia if you have one nice friendly people and great personalitys and the business is just wonderful and they have great workers who go over and beyond More