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Jim Shorkey Kia Gainesville

Gainesville, GA

3.9
1,880 Reviews
What's a great day for us? A great day for us means you had a great experience with us. If you leave any of our Jim Shorkey dealerships happier than when you came, then we've done our job. Our goal is to make every customer feel like the only customer in the world. Through our award-winning customer service, flawless and convenient auto repair, and accommodating financial services, we aim to make every day a great day for you at Jim Shorkey Gainesville Kia.
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2815 Browns Bridge Rd

Gainesville, GA

30504

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Showing 1,880 reviews

January 31, 2018

Kia Optima oil change The service person greeted us as soon as we pulled into the garage for our appointment. The wait was about 45 min we sat in the lounge which was very More

by Mhoma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro Cruz
January 31, 2018

Service Department I’ve been using Carriage Kia’s service department since 2009. They have always been friendly, helpful, and understanding. The waiting area has always More

by Cpilgrim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Aycock
January 31, 2018

Awesome The people that help me were great and very helpful. I would definitely come back for them to check my car. The lady that I talked to online was very More

by Kia97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
January 31, 2018

Very organized and professionals service I called early that morning to schedule an oil change for the afternoon with no problem. Michael my service representative was very friendly and kept More

by Michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael didn’t get his last name, very professional
January 29, 2018

Best dealership in Georgia. By far this is the best customer service I've ever had. Andrew in service was extremely helpful from the minute I walked in. He explained to me the is More

by Tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew in service shop
January 29, 2018

Awesome experience The employees were happy to assist me and the time it took to drop it off and come back to get my vehicle, was less than 10 minutes each time. Definit More

by Courtneyborn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Razo, Michael Jones
January 28, 2018

Excellent service. Everyone was extremely helpful with the entire car buying experience. From greeting in the parking lot in the rain. To the firm hand shake at the clos More

by JamesD.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chung, Oscar Razo
January 27, 2018

False advertising/ no help Found a vehicle online. Went to the dealership and was given the 3rd degree before we saw ANY vehicles. Finally, when we viewed this vehicle, many f More

by No help
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chung su
Jan 27, 2018 -

Jim Shorkey Kia Gainesville responded

We are very sorry to learn that you did not have a positive experience with our sales team. We would like the opportunity to learn more about your experience in hopes or rectifying the situation. At your earliest convenience, can you please provide more details to our management team at WeCare@ChooseCarriage.com? Thank you, we look forward to hearing from you.

January 26, 2018

Great service! Excelente customer service! Great people, that will help to get you the car that bests suits you and your family! Very nice and attentive staff! More

by Nena1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Martínez
January 24, 2018

Service and replace motor Good service very friendly and offered loaner while repairs were being made. Good warranty on new motor. Replaced motor in the time they said they wou More

by Charlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
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