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Jim Shorkey Kia Gainesville

Gainesville, GA

3.9
1,880 Reviews
What's a great day for us? A great day for us means you had a great experience with us. If you leave any of our Jim Shorkey dealerships happier than when you came, then we've done our job. Our goal is to make every customer feel like the only customer in the world. Through our award-winning customer service, flawless and convenient auto repair, and accommodating financial services, we aim to make every day a great day for you at Jim Shorkey Gainesville Kia.
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2815 Browns Bridge Rd

Gainesville, GA

30504

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Showing 1,880 reviews

January 19, 2018

2016 Sportage Oscar Razo at Carriage Kia in Gainesville buying a Kia was an easy experience. Oscar and the whole staff was so nice. I will enjoy my Kia Sportage. More

by Trpeters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Razo
January 19, 2018

Customer satisfaction is the ultimate goal! Evan, the salesman was very patient in answering questions & showing us the various vehicles with different packages. He didn't rush us, very helpful! More

by Janie McCoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Ashley, Tyler in finance
January 19, 2018

Great customer service I came in for my oil change. I was on and out in 30 minuets. Andrew was great and let me use a $15.00 off coupon! More

by Suziejones925
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
January 17, 2018

Amazingly helpful and honest staff! With a not so great credit score, Kia was able to get us in an amazing car amd help us rebuild our credit. Staff was extremely helpful in getting paym More

by M&M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler , Mike Paglianti
January 16, 2018

Gone down hill Service has gone down hill fast since the remodel. Kia's overall quality is a sinking ship all but once have I went in for an oil change and not had a More

by Not happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Paglianti
Jan 16, 2018 -

Jim Shorkey Kia Gainesville responded

Thank you for taking the time to provide us with your feedback. Carriage as a dealership, as well as Kia as the manufacturer take a great deal of pride in the Kia product, facilities, and overall customer experience, and are constantly making efforts to improve. Most recalls are intended to improve the product in real time, as is the intention with other manufacturers as well. With that being said, we would like the opportunity to look in to the wait times on your services, in order to make sure that the amount of time was acceptable for that particular agreed upon service, and also ensure that our team is setting the proper time frame expectations and delivering upon those promised times. At your earliest convenience, please send our management team an email with further details at WeCare@ChooseCarriage.com. Thank you.

January 15, 2018

Used car purchase Jay, Ty and the entire staff at Gainesville Kia were excellent. We worked out a great deal and I left with the car I wanted. I would recommend Gainesv More

by EK23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay, Ty and Tyler, Richelle Henry
January 15, 2018

Awesome Car Dealership! Carriage Kia and its employees were fantastic from the minute we pulled into the parking lot. We called ahead and they had the car warm and waiting fo More

by DonnaSam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Jones, Don Pippin, Tyler Henry, Eddie Martinez., Mike Paglianti
January 15, 2018

Great experience Felt very at home with the service and help at this location. The dealership was clean and open. Would recommend others to come here. Have a goo More

by Cricket
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Paglianti
January 15, 2018

New car purchase We had an awesome experience at Carriage Kia! Easy, no stress process. Oscar and Dustin were fantastic to work with. Clean restrooms as well! Thank More

by Newcarbuyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Seagraves, Oscar Razo
January 14, 2018

I found my Kia Soul Everyone at Carriage was really nice and understanding of my budget. I really appreciate everyone's effort helping me find the car I truly wanted. Mik More

by Soulmate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Paglianti
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