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Jim Shorkey Kia Gainesville
Gainesville, GA
1,880 Reviews
What's a great day for us? A great day for us means you had a great experience with us. If you leave any of our Jim Shorkey dealerships happier than when you came, then we've done our job. Our goal is to make every customer feel like the only customer in the world. Through our award-winning customer service, flawless and convenient auto repair, and accommodating financial services, we aim to make every day a great day for you at Jim Shorkey Gainesville Kia.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,880 reviews
January 05, 2018
Awesome experience! This dealership’s attention to detail was excellent. They met my every need. They even took my first offer on the truck. Very professional and courteo This dealership’s attention to detail was excellent. They met my every need. They even took my first offer on the truck. Very professional and courteous. Oscar Roza was the ultimate professional. He was attentive yet gave you enough space make an informed decision. I highly recommend Carriage Kia - and ask for Oscar! More
by Guywhonolongerneedsacar
Employees Worked With
Oscar Razo
January 04, 2018
Service I brought my car in for an oil change and an inspection post-recall notice. Everyone was extremely friendly and I was in and out in less than two hour I brought my car in for an oil change and an inspection post-recall notice. Everyone was extremely friendly and I was in and out in less than two hours. They made sure my car was washed and ready to go as well. I will be using this dealership for all of my future service needs! More
by Jessjack331
Employees Worked With
Alex Cruz
January 02, 2018
Was a great great experience I have this a 5 star rating because this guy named Andrew helped me out so much and thanks to him my car got fixed and was a great person to talk with I have this a 5 star rating because this guy named Andrew helped me out so much and thanks to him my car got fixed and was a great person to talk with and handle things with y’all should all go to Andrew he’s a great great guy More
by Doritoarroyo21
Employees Worked With
Andrew aycock
January 02, 2018
Purchase pre-owned Kia Soul Great service, no pressure, friendly, and got us the car we wanted at a fair price. We would happily recommend Carriage Kia to our friends. Great service, no pressure, friendly, and got us the car we wanted at a fair price. We would happily recommend Carriage Kia to our friends. More
by Green Machine
Employees Worked With
Eddie Martinez, Tyler
January 02, 2018
Love this place and has never had a bad experience This dealership always answers my questions and fixes my problem. Alex and Andrew are always keeping me updated on my vehicle and is very very good t This dealership always answers my questions and fixes my problem. Alex and Andrew are always keeping me updated on my vehicle and is very very good to me! More
by bethbeasley
Employees Worked With
Alex and andrew, Mike Paglianti
December 28, 2017
Great service experience Great experience! I went in for a routine oil service and received a wheel alignment as well. They have me a discount because I mentioned that I had p Great experience! I went in for a routine oil service and received a wheel alignment as well. They have me a discount because I mentioned that I had previously gotten a wheel alignment at another dealership but they obviously didn't do it right. They even washed and vacuumed my car at the end which was very nice! I did stay for almost 2 hours but o was very satisfied with how my car ended up. More
by Michellis2
Employees Worked With
Can't remember specific name from service department ??
December 28, 2017
Friendly service The service was thorough and the people were friendly. Having to take my infant was no problem because the waiting area is clean and comfortable. Serv The service was thorough and the people were friendly. Having to take my infant was no problem because the waiting area is clean and comfortable. Service was timely and plenty of information was given at the conclusion of my visit. The car wash is icing on the cake 👏🏻 More
by valerie.lancaster
Employees Worked With
Andrew Aycock
December 27, 2017
Ok, not great So overall, was OK. BUT, there were several missteps along the way with my deal that made the experience less than great. The car I wanted to see was So overall, was OK. BUT, there were several missteps along the way with my deal that made the experience less than great. The car I wanted to see was “misplaced” for 40 minutes. I was not told when I called about the vehicle that it was a loaner with 8,500 miles on it. Once the price and financing was agreed on, it took 1 hour and 45 minutes to get the paper work completed. That was wayyyy too long as it looked like there were many sales/financing people available. 3 hours in the dealership. That was too long for this deal-which was not complex or contentious at all. The people were polite and pleasant. The delays, disorganization and slowness was misery. My experience confirms why buying a car in a dealership has a bad rep. More
by JR0909
Employees Worked With
Oscar Razo, Michael Jones
December 27, 2017
Service visit Andrew was very helpful during my visit to take my kia soul to get service. He was able to tell me the condition of my car as well as what I would nee Andrew was very helpful during my visit to take my kia soul to get service. He was able to tell me the condition of my car as well as what I would need in the future. Outstanding customer service and I would recommend Andrew to anyone. More
by Steve Sandifer
Employees Worked With
Andrew Aycock
December 26, 2017
First new car It honestly was the first time I have got to sit down and review over buying a new car with my parents and it was really fun and professionally done w It honestly was the first time I have got to sit down and review over buying a new car with my parents and it was really fun and professionally done with the customer in mind. I enjoyed the company of Oscar and the rest of the team as we got to sit down and work out an amazing deal on my Brand new 2018 Kia Optima LX! I’m over joyed and at awe and this is probably the best place to get things moving and done efficiently. Thank you 104.7 The Fish for the recommendation. More
by wokensad
Employees Worked With
Tyler, Mauricio Menjivar, Richelle Henry, Oscar Razo, Christopher Basha
