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Jim Shorkey Kia Gainesville

Gainesville, GA

3.9
1,880 Reviews
What's a great day for us? A great day for us means you had a great experience with us. If you leave any of our Jim Shorkey dealerships happier than when you came, then we've done our job. Our goal is to make every customer feel like the only customer in the world. Through our award-winning customer service, flawless and convenient auto repair, and accommodating financial services, we aim to make every day a great day for you at Jim Shorkey Gainesville Kia.
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2815 Browns Bridge Rd

Gainesville, GA

30504

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Showing 1,880 reviews

December 02, 2017

Excellent service Took my car to carriage collision center for repairs after an accident. William Orlando took great care and explained everything to me. I am very happ More

by Moore1016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Orlando
December 01, 2017

Satisfaction Fair. Timely. Realize my need to be fiscally conscious. Respectful of my choices and requests. Friendly. Work to make sure my time waiting in serv More

by Kia Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Aycock
December 01, 2017

Did not get promised free oil change. Was told after last oil change there & my horrible experience, the next oil change would be free, but was charged! Decided to try again, but as you k More

by Don't want
Recommend Dealer
No
Employees Worked With
Don't know.
Dec 04, 2017 -

Jim Shorkey Kia Gainesville responded

Hello, Thank you for providing us with your feedback. At Carriage Kia we strive to provide top notch experiences to all to our guests, and sincerely apologize for any miscommunications that you may have experienced. We would appreciate the opportunity to look in to this matter for you. At your earliest convenience, please send us further details regarding your experience to WeCare@ChooseCarriage.com. Thank you

November 30, 2017

Great Dealership Service person was knowledgeable, helpful, courteous, and I was impressed. I left feeling that I had been treated fairly and that work done was thorou More

by Why
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael wolf
November 30, 2017

Quick and easy. Easy and quick to schedule. Able to get a ride to work too. Will be returning for service. The oil change and tire rotation in the morning. More

by Kiacar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew?
November 30, 2017

Awesome experience I love going to Carriage from the time I decided possibly by a car to getting my car from them the service has been amazing. They call and check to se More

by Mrs.hollywoodfaust
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Kazecki, Christopher Basha
November 29, 2017

If you want a painless experience, go to Carriage! If you are serious about buying a car not being jerked around stop reading reviews and go to Carriage Kia. Seriously. They were an absolute pleasure t More

by Rreuland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Basha, Jamie Maxie, Tyler Henry, Katie Alberto, Trey Shumake
November 28, 2017

It was painless! I love my new car! Very satisfied I didn't think I would be able to get out of the vehicle I traded in because I was so upside down in it. These folks worked it out and I left with a b More

by Meredith Jenkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda, and the General Manager , Kris Kazecki
November 28, 2017

Good experienceence All people involved worked as a team to make our experience very pleasant. We enjoyed our visit there and will continue to frequent this dealership fo More

by Allois
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Paglianti
November 28, 2017

Very accommodating Scheduled 5,000 mile oil change went very well even though I was delayed in getting there at appointed time. This was my second time to service dept. More

by George
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Williams
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