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Jim Shorkey Kia Gainesville

Gainesville, GA

3.9
1,880 Reviews
What's a great day for us? A great day for us means you had a great experience with us. If you leave any of our Jim Shorkey dealerships happier than when you came, then we've done our job. Our goal is to make every customer feel like the only customer in the world. Through our award-winning customer service, flawless and convenient auto repair, and accommodating financial services, we aim to make every day a great day for you at Jim Shorkey Gainesville Kia.
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2815 Browns Bridge Rd

Gainesville, GA

30504

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Showing 1,880 reviews

December 10, 2014

Great dealership Carriage KIA Carriage Kia is a great dealership. They are very nice, they have a very clean and nice waiting room. The workers are very friendly and knowledgeable More

by randypeters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Mioduski
December 10, 2014

Tremendous Customer Service We recently had our 2012 Kia Soul serviced at Carriage Kia. Originally we were only there to get the oil changed. Immediately the service tech let u More

by wingmanrides01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Morgan
December 09, 2014

Outstanding service experience is the norm here! I am so totally willing to drive an hour to take my 2013 Soul to Carriage Kia for servicing because of the outstanding value and customer service. Th More

by mritchey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
December 04, 2014

2012 USED ALTIMA Very Pleasant expeirence,Ronnie was excellent,as was peggy in service,entire staff very friendly,my second purchase from carriage.Lawrence F.Most Plea More

by Lawrence Fusco jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
December 03, 2014

Friendlest service department ever I have owned many different cars, makes, and models. With that being said I have sat and been to many service departments and this location is the bes More

by ctrapp3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 17, 2014

Terrible Experience!! We drove an hour and a half to see a vehicle advertised online only to find that the online description was posted in error- it was for the loaded ver More

by cce1
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mike Paglianti
Dec 03, 2014 -

Jim Shorkey Kia Gainesville responded

Hello, It has been a few days, since our last correspondence via Facebook, and I just wanted to see if there is anything further that we can do to help alleviate your concerns. Once again, we sincerely apologize for any miscommunications, and have sent you a gift card as an extension of our apologies. We truly hope that our efforts have shown that your experience is certainly not standard practice at Carriage Auto Group, and can only hope that we have helped to improve upon your perception of Carriage Kia. If you feel at any point in time that we have indeed improved upon your experience, please know that you do have the option to edit your review at any point in time, to reflect any changes in your experience. If there is anything further that we can do to assist you, or if you would like to share any additional feedback, please do not hesitate to contact upper Management at WeCare@CarriageAutoGroup.com. Your feedback is greatly appreciated, and we thank you for taking the time to provide us with it. Best regards, Sharon Seiter Customer Relations Manager 678.717.0338 Direct line sseiter@carriageautogroup.com

November 14, 2014

Carriage Kia has great customer service. Carriage Kia has been great since I purchased my Sorento over 4 years ago.Cody in the service department is always so helpful and respectful.Sometimes More

by mtomlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 14, 2014

Sensitive to my personal situation My battery was dying and I needed to get service the next day which was a Saturday, which obviously busy. When I called, the service manager was willi More

by KKGMIMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Mioduski
October 29, 2014

Great Experience!! We have bought 2 vehicles from Carriage KIA and had a great experience both times. The staff was friendly and helpful. We utilize their service depart More

by pjgeier3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Mioduski
October 21, 2014

Outstanding ! We've purchased 2 vehicles from Carriage KIA! It's worth a 2nd experience - without exaggeration. Interestingly, my neighbor also purchased her car More

by ga12thirty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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