Back

Jim Shorkey Kia Gainesville

Gainesville, GA

3.9
1,880 Reviews
What's a great day for us? A great day for us means you had a great experience with us. If you leave any of our Jim Shorkey dealerships happier than when you came, then we've done our job. Our goal is to make every customer feel like the only customer in the world. Through our award-winning customer service, flawless and convenient auto repair, and accommodating financial services, we aim to make every day a great day for you at Jim Shorkey Gainesville Kia.
Contact Dealership

2815 Browns Bridge Rd

Gainesville, GA

30504

Directions

By Type

Showing 1,880 reviews

July 31, 2013

Carrage Kia was friendly and quick to work with us. They met my accommodations with no hassles. This is our second car from Carriage, and I'm sure we will return in the future. More

by shan1273
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Paglianti
July 30, 2013

The service I received the day I purchased my 2014 Kia Sorento was very kind and generous. The staff took care of me very well and I'm pleased with everything. More

by Eandm2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
July 27, 2013

I went to the dealership with the intention of test driving a Sorento only. I have a friend who recently bought one and she was pleased both with the dealership and her car. I needed an economical car More

by lorisherrill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael P;
July 26, 2013

The salesman was great. We were treated with respect and helpfulness. He was very knowledgeable and answered all my questions. It was a great experience until we came to delevery. Deysi Baca was not as help More

by kcbanas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deysi Baca
Jul 30, 2013 -

Jim Shorkey Kia Gainesville responded

Thank you for taking the time to discuss this situation with me, your feedback is greatly appreciated. As discussed, this situation has been addressed internally in order to avoid similar issues moving forward. As a token of our appreciation for your loyalty to Carriage Kia, and an extended apology on our behalf, I have mailed you a restaurant gift card to enjoy dinner on us. Again, I sincerely apologize and appreciate your patience and understanding. If I can ever be of any further assistance to you, please do not hesitate to contact me! Best regards, Sharon Seiter Customer Relations Manager 678-717-0338 direct line sseiter@carriageautogroup.com

July 25, 2013

I love the staff at Carriage Kia. Everyone was helpful and made our car buying experience as pleasurable and easy as possible. We would definitely recommend Carriage Kia for a wonderful experience choosin More

by rchmstephens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane and Hannah, Chris Stanford
July 24, 2013

I want to thank everyone at the dealership for a pleasant experience. The staff was friendly and professional. Jonathan was awesome and he worked really hard to make sure I left with a new car. More

by nhentz
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
meghan walker, jonathan kim
July 24, 2013

From the moment we arrived at the dealership, everyone was very friendly and helpful. I never felt any pressure from the sales people, they guided us through the process and helped us get the deal we nee More

by dhalstead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ellison
July 22, 2013

I would recommend Carriage Kia for your next vehicle purchase! I was contacted by a manager of the Carriage Automotive Group, (Sharon S.) to come into Carriage Kia and speak with Megan Walker. Megan W More

by Sashier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
July 18, 2013

I was able to search the internet to configure the proper vehicle for me. I called the dealer and told them exactly what I was looking for and the price I was willing to pay. I visited the dealer one day t More

by arenachris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Seagraves, Michael Paglianti, Courtney Carpenter
July 18, 2013

I had an excellent experience at Carriage Kia. Jonathan was very knowledgeable about the vehicle I was interested in and was able to answer any questions I had about it. Everyone I dealt with there was ver More

by BryanZaremsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Kim
...
67
...