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Jim Shorkey Kia Gainesville
Gainesville, GA
1,881 Reviews
What's a great day for us? A great day for us means you had a great experience with us. If you leave any of our Jim Shorkey dealerships happier than when you came, then we've done our job. Our goal is to make every customer feel like the only customer in the world. Through our award-winning customer service, flawless and convenient auto repair, and accommodating financial services, we aim to make every day a great day for you at Jim Shorkey Gainesville Kia.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,881 reviews
December 28, 2012
My daughter and I went to Carriage Kia to purchase her a new car. I went with her to co-sign due to her being on a new job. We were told there would not be a problem with the purchase, the car would be in h new car. I went with her to co-sign due to her being on a new job. We were told there would not be a problem with the purchase, the car would be in her name and me only as the co-signer. When running the credit checks on us both, the salesperson said I had the highest credit rating of anyone she had done business with, she believed. The deal was made, then when it was being finalized, the salesperson kept having to go back and forth with the credit person. She said he was just filling in for their regular one and was having problems. We left with the car the same day, but after about a week, my daughter received a call from Carriage saying there had been a mistake and they wanted the car back. She informed them that the deal had been made, the papers signed and she had been driving the car. She made several calls to Carriage Kia trying to get to the bottom of the problem. During all of this, she and I both started getting letters in the mail where they were trying to finance the car. We were told it was financed with Kia before we ever left the dealership. I do not know how many we received but it was at least 4 or 5. I called Carriage and talked first to Chris Ellison regarding what all of this was going to do to my credit rating which was excellent at the time. He said he would check into it to see what was going on. The next day I received a call from a person named Sharon asking for details of the problem. After giving her all the information, she said she would get to the bottom of it and call me back as she was the one that handled these kind of complaints for them. I never received this call. After all of this, instead of the vehicle being in my daughters name, as we were told it would be, the payment stubs come in my name. I would not recommend this dealership to anyone and certainly never go there to purchase another vehicle. More
by dilin
Employees Worked With
Chris Ellison
December 27, 2012
Worked with my mother to resolve an issue and were great with her. Chris Stanford is a wonderful young man. Thanks to Chuck, Chris and Chris for helping resolve issues. Very happy with 2008 Nissan Sentra. with her. Chris Stanford is a wonderful young man. Thanks to Chuck, Chris and Chris for helping resolve issues. Very happy with 2008 Nissan Sentra. More
by kimbowax
Employees Worked With
Chuck Mjolsness, Chris Stanford, Chris Ellison, Chris Ellison, Chris Stanford
December 10, 2012
Kia carriage is a wonderful place to purchase a vehicle, the staff is kind and hard working. The services offerd to make sure your vehicle is prepared the way you want it, is unlike anything found at neighb the staff is kind and hard working. The services offerd to make sure your vehicle is prepared the way you want it, is unlike anything found at neighboring auto dealers. More
by UNG2013
Employees Worked With
Diane Adams
November 24, 2012
My wife and I purchased a new car from Megan the day before Thanksgiving! We were most impressed with her quality of work! She was most professional and we did not feel pressured at all to purchase before Thanksgiving! We were most impressed with her quality of work! She was most professional and we did not feel pressured at all to purchase a car! We liked that as pushy sales people turn us off to a dealership. Thank you Megan and Carriage Kia. For a good car buying experience! More
by Bill Sloan
November 20, 2012
I have been dealing with Carriage Kia for over a year now and I can honestly say I have never been treated so good by any other dealership. They are professonal, courteous, do a great job in a very resonable and I can honestly say I have never been treated so good by any other dealership. They are professonal, courteous, do a great job in a very resonable amount of time. I would and do highly recommend this dealership to anyone. More
by LorraineA
November 19, 2012
Working with Carriage Kia has been a very pleasant experience. Questions always answered promptly and very courteous staff. Really appreciate the added services for new car purchases - ie, 4 oil cha experience. Questions always answered promptly and very courteous staff. Really appreciate the added services for new car purchases - ie, 4 oil changes, 1 tire rotation, roadside service, etc. More
by GAmountain
Employees Worked With
do not remember
November 14, 2012
Carriage is the reason I bought my 3rd Sorento. Great stadd and service. Good Job Guys! Will recommend this dealership to others any time. Smile! stadd and service. Good Job Guys! Will recommend this dealership to others any time. Smile! More
by RhondaParson
Employees Worked With
Ryan Tapp
November 14, 2012
Our experience with Carriage Kia was the best car buying experience I have ever been involved in. I love getting new cars, but have always hated the actual car buying. This time it was so easy and an over experience I have ever been involved in. I love getting new cars, but have always hated the actual car buying. This time it was so easy and an overall great experience. Everybody at Carriage Kia was so friendly and nice. More
by prettybowler
November 13, 2012
I found the staff to be very friendly. I was greeted as soon as I walked in. Dustin Seagraves was my sales associate. He was very friendly and nice. I was treated with respect and was not pushed into an soon as I walked in. Dustin Seagraves was my sales associate. He was very friendly and nice. I was treated with respect and was not pushed into anything. I am enjoying my Kia and would recommend this dealership and Dustin to all my friends and family. Thanks Dustin, I would want you as my sales associate next time. More
by 461toby
November 08, 2012
I was treated fair and just, the Kia Team was friendly helpful in all of my decisions.There are other visits planned in the future to the dealership to look at accessories and maybe another car. helpful in all of my decisions.There are other visits planned in the future to the dealership to look at accessories and maybe another car. More
by JerryHeadrick
