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Jim Shorkey Kia Gainesville

Gainesville, GA

3.9
1,881 Reviews
What's a great day for us? A great day for us means you had a great experience with us. If you leave any of our Jim Shorkey dealerships happier than when you came, then we've done our job. Our goal is to make every customer feel like the only customer in the world. Through our award-winning customer service, flawless and convenient auto repair, and accommodating financial services, we aim to make every day a great day for you at Jim Shorkey Gainesville Kia.
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2815 Browns Bridge Rd

Gainesville, GA

30504

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Showing 1,881 reviews

July 30, 2012

Carriage Kia was such a great experience for our 2nd car purchase. We went for an oil change with our 2011 sorento but left with a 2013 due to excellent promotions and such a friendly staff that was willing More

by Couchdawg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey
July 18, 2012

I went to Carriage Kia on Sunday looking for a reliable used car for a great price. I was greeted by Jeremy who introduced himself and made me feel welcomed and at ease. After going through car by car an More

by SMayorga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Jones
July 09, 2012

the car is great the whole time we where there the service was great everyone was very helpful they made buying this car so ez More

by jdcongemi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 09, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you for the positive review, we were glad to be of service. We look forward to assisting you with any car maintenance or car purchasing needs you may have in the future. And please make sure to like us on Facebook and to follow us on Twitter! Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

July 04, 2012

I would definitely recommend this dealership. The salesman was so personable and helpful with us. We arrived later in the day and closed the sale into the evening. He was very happy to stay as long More

by ksbarnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 05, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for your response and feedback, I’m glad we were able to provide you with a positive car buying experience. We know buying a car can be stressful, so our focus is to alleviate the stress by supplying our customers with a zero-pressure sales environment and a knowledgeable staff, thus insuring our customers receives the best customer service possible. Thank you so much for your business. Make sure to like us on Facebook and to follow us on Twitter for news, events and deals! Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

July 01, 2012

I visited Carriage Kia for my first free oil change on my 2012 Optima and was very pleased with the friendlyness and customer service. They got me in and out in great time. They continue to surpass all the r More

by stephaniewareham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service department
Jul 02, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you Stephanie for this positive review of our service department. We are glad you are enjoying your 2012 Optima and are happy to hear you are keeping up with its maintenance. Please make sure to like us on Facebook and to follow us on Twitter to receive all the latest news, event info, and deals! Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

June 27, 2012

The staff was very friendly and helpful, they listened to what I had to say and worked out a deal that got me the car I wanted for a price that couldn't be beat. More

by runbsc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Craft, Paul Nicholas
Jun 28, 2012 -

Jim Shorkey Kia Gainesville responded

We appreciate you taking time to write this review. Thank you for the kind comments about our staff and that they were friendly / helpful. We were thrilled to get you in a vehicle at the price that you needed. Feel free to contact us, if you need anything. Make sure to Like us on Facebook and Follow us on Twitter for exclusive specials.

June 26, 2012

East to work with! My 2013 Sorento is my 3rd Carriage Kia vehicle. They are very customer friendly and get things done quickly. This is great for my busy schedule. More

by RhondaParson
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 26, 2012 -

Jim Shorkey Kia Gainesville responded

Hi Rhonda, thank you so much for taking the time to write this five-star review! We're so glad you find our dealership easy to work with and very customer friendly. Customer service is our number one priority, so it's always a pleasure to hear back from a satisfied guest. If you have any questions or concerns in the future, don't hesitate to contact us at any time. Also, don't forget to follow us on Twitter and like us on Facebook to receive access to exclusive service and parts coupons! Again, we're so glad you enjoy working with our dealership! Best regards, Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

June 26, 2012

My wife and I visited KIA in order to drive the Forte or Rio, but after driving the strange-looking Soul we fell in love with it. I explained to the salesman and sales manager that we would be a challenge More

by traderger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stanford
Jun 27, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for your response and feedback. We are glad to hear we were able to help you purchase the car of your dreams. At Carriage Kia we take pride in our customer service, which includes helping those with less than perfect credit. Enjoy your new Kia Soul and make sure to like us on Facebook and to follow us on Twitter for Carriage Kia news, events, and deals! Best regards, Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

June 24, 2012

I've wanted a Kia Sorento for some time. I went to a number of dealerships. What a nightmare..but I am so glad I did. That's how I recognized a fantastic dealership when I came to Carriage Kia. Other de More

by luvnthetropics
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stanford
Jun 25, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for your feedback. At Carriage Kia our number one priority is our customers. We are so happy to hear the Carriage Kia team provided you with such a positive experience. We work hard every day to provide 5-Star service to all of our customers. I know Chris, Bryan, Eddie, Meghan and the rest of the team appreciate you taking the time to share your story. Enjoy your new Kia Sorento, and please make sure to like us on Facebook and to follow us on Twitter! Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

June 22, 2012

Mr. Lyle was an excellent salesman. He took the time to explain features on the car and answer all of my questions. It was a pleasure to work with him. More

by clajcwa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrel Lyle
Jun 25, 2012 -

Jim Shorkey Kia Gainesville responded

Thanks for the positive review. We are glad to hear Mr. Lyle provided you with an enjoyable car buying experience. We hope you enjoy your new car, and please make sure to like us on Facebook and to follow us on Twitter!

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