Jim Shorkey Kia Gainesville

It was a nice to have worked with the people at the dealership. We just love our new Kia Optima. It still has that new car smell. dealership. We just love our new Kia Optima. It still has that new car smell. More

Wheel barrings went out on my Kia. Carriage Kia got me in and out quickly and I was very satisfied with thier work. Staff is always friendly and a pleasure to do business with and out quickly and I was very satisfied with thier work. Staff is always friendly and a pleasure to do business with More

Our New 2012 Kia Soul had a flat tire, from construction debree. We used the roadside assistance program, and literally within the hour, the car was at the Kia service center and the tire was repaired alon debree. We used the roadside assistance program, and literally within the hour, the car was at the Kia service center and the tire was repaired along with a telephone confirmation. Carriage Kia is the best! Everyone at Carriage Kia has been super friendly and so helpful! Thanks guys, you're the greatest! More

I asked for a tire rotation but was informed that I wasn't due for one. Most places would have done it just to change me extra. I appreciated the honesty! wasn't due for one. Most places would have done it just to change me extra. I appreciated the honesty! More

My service appointment was handled quickly and efficient. They responded to my concerns and took care of them. They even noticed a problem I was unaware of and cared for it. They responded to my concerns and took care of them. They even noticed a problem I was unaware of and cared for it. More

WE LOVE CARRIAGE KIA!I DID NOT HAVE AN APPOINTMENT FOR MY SERVICE BUT WE WERE IN GAINESVILLE SO I STOPPED TO SEE IF THEY COULD DO IT. THEY GOT ME IN AND OUT IN ABOUT 30 MINS.THANKS SO MUCH CARRIAGE KIA!!! SERVICE BUT WE WERE IN GAINESVILLE SO I STOPPED TO SEE IF THEY COULD DO IT. THEY GOT ME IN AND OUT IN ABOUT 30 MINS.THANKS SO MUCH CARRIAGE KIA!!! More

I called Jamie Ansbro at Carriage Kia for a service and oil change. She scheduled me the next day. She explained the problem and it was fixed right away. She also gave me the best price on products and oil change. She scheduled me the next day. She explained the problem and it was fixed right away. She also gave me the best price on products and informed me on how to receive points on these products. She is great in customer service and has a welcoming personality. Also, Michael Paglianti greets me when I go to Carriage Kia and asks if there is anything he could do for me. He offers me a cup of coffee and a smile. This is so much nicer than being afraid to pull into a dealership and five salesman are outside waiting for you to park. Shane and Michael made my husband and I feel good about the purchase last summer and talked to us about our needs. More

From the time that I walked into this dealership I had nothing but pleasant experiences. From the purchase of my new Kia and working with my salesman, Michael P. (he was great!) to the delivery of my veh nothing but pleasant experiences. From the purchase of my new Kia and working with my salesman, Michael P. (he was great!) to the delivery of my vehicle and the thorough explanation of the vehicle by Sharon to my experiences with Greg M. in the Service Department, I have never walked out frustrated or dissatisfied with the work or my experience while there. Working with Carriage Kia is probably the most pleasant experience that I have ever had with any car dealership that I have ever dealt with. Even though I have to drive approximately 40 miles to get there, I will continue to use this dealership for service on my Kia. More

On Sunday evening I hit an object in the road which tore through the sidewall on one of my tires. After putting on the spare tire I strted for work on MOnday morning. On my way I called the service departme through the sidewall on one of my tires. After putting on the spare tire I strted for work on MOnday morning. On my way I called the service department and spoke to Greg who could not have been nicer. He ordered the replacement tire for me and told me to come on in. When I pulled up, he met me as I got out of my car and quickly took care of the tire as well as reminding me that my scheduled service was due. He took care of both of these issues, keeping me informed of the progress teh whole time. When my car was finished it was a pleasure to also see that it had been washed and vacuumed! Everyone at Carriage Kia has always been very friendly and made me feel comfortable and welcomed. More

I have always gotten exceptional customer service at every visit to Carriage. The employees are always very friendly and helpful. I would definitely recommend Carriage to family and friends. every visit to Carriage. The employees are always very friendly and helpful. I would definitely recommend Carriage to family and friends. More