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Jim Shorkey Kia Gainesville
Gainesville, GA
1,883 Reviews
What's a great day for us? A great day for us means you had a great experience with us. If you leave any of our Jim Shorkey dealerships happier than when you came, then we've done our job. Our goal is to make every customer feel like the only customer in the world. Through our award-winning customer service, flawless and convenient auto repair, and accommodating financial services, we aim to make every day a great day for you at Jim Shorkey Gainesville Kia.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,883 reviews
November 17, 2020
Great customer service. Andrew was excellent. He kept me informed regularly regarding the progress of my service work. Also, when I questioned why a particular part was needed, he sent me a picture of it on informed regularly regarding the progress of my service work. Also, when I questioned why a particular part was needed, he sent me a picture of it on my car to my phone and he was correct. I would highly recommend that you see Andrew whenever you need service or an oil change. More
by Tom
Employees Worked With
Andrew Aycock
November 03, 2020
Service department is great! I always go see Alex and he takes care of my service needs. I never get pressured for unneeded services and their work is top quality. takes care of my service needs. I never get pressured for unneeded services and their work is top quality. More
by Sweetgrapes09
Employees Worked With
Alex Cruz
September 20, 2020
This is the fourth Kia I’ve bought and the third that I’ve purchased from Carriage Kia. The sales department has always been professional. The service department has always been great and have even gone I’ve purchased from Carriage Kia. The sales department has always been professional. The service department has always been great and have even gone out of their way to accommodate me. More
by shannonbuell
Employees Worked With
Casey Harper
August 26, 2020
Carriage Kia I do not trust to tell what is wrong with my car. They pay their techs based off commission is why and I have got a second opinion on my can before and found out they lied about what was wrong w car. They pay their techs based off commission is why and I have got a second opinion on my can before and found out they lied about what was wrong with it. When I got to my scheduled appt. Alex asked me if my part was in like I worked there and had a smirk on his face. I will never go back there. More
by Carriagekianot4me
Verified CustomerEmployees Worked With
Chris Kuykendail, Alex Cruz
August 11, 2020
Excellent service. Mario provided excellent service as well as great personal and relaxing service by answering questions we had. Very Professional. Fast service was fantastic. well as great personal and relaxing service by answering questions we had. Very Professional. Fast service was fantastic. More
by YPATRICK0
Employees Worked With
Tim, Tim Acklin, Mario Estrada
August 10, 2020
'Market Adjustment' on Kia Telluride Adding $3,000 to Kia Telluiride for 'Market Adjustment'. One of few companies taking advantage of consumers and Kia Telluride being a success. As a co Adding $3,000 to Kia Telluiride for 'Market Adjustment'. One of few companies taking advantage of consumers and Kia Telluride being a success. As a consumer, I will not purchase a car from them because I will not encourage this 'Market Adjustment' behavior. Consumers can only assume this dealership lacks integrity throughout the organization. More
by jwb101206
Employees Worked With
Tim Acklin, Shane Bailey, Bryan Seagraves, Sharon Seiter
August 09, 2020
Very professional folkS to work with. Tim and Mario keep us informed on the arrival Of our Telluride. All paper work was ready when we arrived for a fast and easy process. us informed on the arrival Of our Telluride. All paper work was ready when we arrived for a fast and easy process. More
by MARTINNIKKI
Employees Worked With
Tim ingle, Tim Martin, Mario Estrada
August 05, 2020
After KIA Korea finally got the repair part to KIA of Gainesville, they were able to schedule my service installation quickly. They got me in and out quickly. Gainesville, they were able to schedule my service installation quickly. They got me in and out quickly. More
by RE
Employees Worked With
Chris Kuykendail
August 05, 2020
Professional. The waiting room was clean and well designed for social distancing. While waiting saw maintenance cleaning common areas and door handles. All business was provided well. designed for social distancing. While waiting saw maintenance cleaning common areas and door handles. All business was provided well. More
by Allois
Employees Worked With
Chris Kuykendail
August 05, 2020
It was hot and we were tired and we came in with 5 kids but Mario the salesman was great. They were friendly and quick. They answered all my questions! #LoveMyNewRide but Mario the salesman was great. They were friendly and quick. They answered all my questions! #LoveMyNewRide More
by CLDEFOREST
Employees Worked With
Oscar Razo, Mario Estrada
