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Jim Shorkey Kia Gainesville
Gainesville, GA
1,880 Reviews
What's a great day for us? A great day for us means you had a great experience with us. If you leave any of our Jim Shorkey dealerships happier than when you came, then we've done our job. Our goal is to make every customer feel like the only customer in the world. Through our award-winning customer service, flawless and convenient auto repair, and accommodating financial services, we aim to make every day a great day for you at Jim Shorkey Gainesville Kia.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Latest Reviews
April 23, 2025
The service department is the worst we've ever
experienced. They were not aware of the online 16,000 mile package we signed up for and tried to charge us $75 for cabin air filters which are clearl
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by nonnijones2020
Employees Worked With
All service employees were awful
February 13, 2025
Asked for oil change and tire rotation.
That's it !!! Normally I pay $83.71 after tax. This time I was charged $162.35 ??? They said it was the new price for oil change and tire rotation pk
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by johnnykiak5
Employees Worked With
Service
January 16, 2025
Ad lied about warranty.
Didn't honor warranty as stated on ad. Fin man offered 30 day 1k miles. Not the 3 months 3k miles offered in ad. Salesman Adam did everything he coul
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by hallmark30517
Employees Worked With
Adam
Dealership Inventory (252 Vehicles)
Photos & Amenities
- Express Service
- Rental Car Service Onsite
- Pet Friendly
- Cable TV
- Authorized Accessories Store
- Automated Car Wash
- Customer Lounge Area
- Drive-In Service
- After Hours Drop-Off
- Free Coffee
- Quick Lube
- Free WiFi
- Free Drinks
- Free Loaner Cars
- Instant Financing
- Authorized Parts Store
- Shuttle Service
- Television
- Vending Machines
