Jim Shorkey Kia Gainesville - Service Center

Convenient,,inviting lounge area, clean and everyone is courteous. The wait time is reasonable for the volume. Overall a professional group of people I will continue to get my car serviced at this locati courteous. The wait time is reasonable for the volume. Overall a professional group of people I will continue to get my car serviced at this location. More

I always go in to Kia for routine care and maintenance, but the few times that I’ve had issues with my car, I’ve had nothing less than professional and excellent work and service. but the few times that I’ve had issues with my car, I’ve had nothing less than professional and excellent work and service. More

Alex is always helpful and professional. Very nice guy. Service department always gets my cars in and out. Quick but efficient job! Thank you so much. Service department always gets my cars in and out. Quick but efficient job! Thank you so much. More

Alex is amazing and got me out of the service area in 30 minutes! I appreciate you all being there during this trying time. Only place I take my car minutes! I appreciate you all being there during this trying time. Only place I take my car More

I have ALWAYS received great service every time I needed service. Alex had been polite and explained all service recommendations. I have suggested using your service department. service. Alex had been polite and explained all service recommendations. I have suggested using your service department. More

I have been going to this dealership since 2007 and have never gotten bad service. The techs know what they are doing. Alex has always been respectful and courteous. I own two Kias and have never had an never gotten bad service. The techs know what they are doing. Alex has always been respectful and courteous. I own two Kias and have never had an issue with either. More

Satisfied Took the car to be repaired, I knew the A/C Compressor was bad and I advised Alex of such. But, he told be it would be $99.00 to diagnose it, and I al Took the car to be repaired, I knew the A/C Compressor was bad and I advised Alex of such. But, he told be it would be $99.00 to diagnose it, and I already knew what the problem was. I had to call back for updates, and was advised the hood would not open. I advised how to open the hood, and was able to fix it with a little oil on the hood latch. Was not happy with the communication since I had to instate all open communication. On Saturday , April 11th, I received an e-mail with quote to replace the compressor and drive belt. I gave the go ahead to repair via another phone call on my part, and was told they would have to order the part, which was fine. the part would nor be until Tuesday, understandable. Called back on Wednesday to get an ETA on the repair and was told it would be Friday, had to add another on the car rental. The service was good overall, but they really need to work on communication. I will recommend the service department, but some things need to be improved. More

Chris was great got me in and got me out great customer service very nice guy didn't even have a appointment but still fit me in. service very nice guy didn't even have a appointment but still fit me in. More

Very cordial when I arrived. I explained what I needed. We talked about making another appointment for other maintenance that was required for my car We talked about making another appointment for other maintenance that was required for my car More

Service center has taken care of my car since I purchased it in 2013. Great personnel, honest and dependable. Being a single woman this is an important part of my life, to never break down on the road. Good it in 2013. Great personnel, honest and dependable. Being a single woman this is an important part of my life, to never break down on the road. Good job guys. More