Jim Shorkey Kia Gainesville - Service Center

Outstanding service. Service manager was very polite and told me exactly what the technicians did and what needed to be done in a future maintenance. Very well satisfied with service. told me exactly what the technicians did and what needed to be done in a future maintenance. Very well satisfied with service. More

Chris is always great in the service department! Thank you so much for my great service Carriage Kia in Gainesville is wonderful! I appreciate you you so much for my great service Carriage Kia in Gainesville is wonderful! I appreciate you More

I have been having my Kia serviced here ever since I got it it is by far the best dealership around here. The people are just great all around it it is by far the best dealership around here. The people are just great all around More

Never had a problem with the service department. I Never had a problem with the service department. I cannot say the same for the sales department. The premise is always extremely clean. most of the t Never had a problem with the service department. I cannot say the same for the sales department. The premise is always extremely clean. most of the time employees polite More

The dealership kept me informed by calling me and let me know what was going on. Work was finished Timely and very efficiently. Matter fact it was a week earlier than expected. know what was going on. Work was finished Timely and very efficiently. Matter fact it was a week earlier than expected. More

Service department was excellent, everyone there was nice and they finished my car within a decent time rate and I was satisfied with my service! and they finished my car within a decent time rate and I was satisfied with my service! More

I was thrilled with Alex and the Carriage Kia service department! This was a no hassle appointment, and they completed what I asked for in a timely manner at a great price! department! This was a no hassle appointment, and they completed what I asked for in a timely manner at a great price! More

Jeff did a great job identifying a issue with my tire and providing a replacement. Unfortunately there was a misunderstanding on my part and I was under the impression that I had been overcharged. Though t providing a replacement. Unfortunately there was a misunderstanding on my part and I was under the impression that I had been overcharged. Though the tire/labor was higher than a traditional tire shop, the free oil change balanced the price out. Again, my mistake and Jeff’s level of customer service even during a slight conflict, was very professional, apologetic, and well handled during my confusion. Thank you Jeff. More

I'm not trying to give a review on Mitsubishi because I've had no problem with them I was trying to do my review on Carriage Kia but every time I click on the link it says that my invitation has been rem I've had no problem with them I was trying to do my review on Carriage Kia but every time I click on the link it says that my invitation has been removed so I'm going to give my review of Carriage Kia now I had took my vehicle in on two occasions both time the service was awful they gave me wrong information and it could have been a life-or-death situation for me and my grandkids so they failed me in a terrible way I don't know what kind of people they have working there but they are not mechanics not in my eyes they did a terrible job and gave me bad bad information technically they gave me information that was not true so to me that's a lie and why would you lie to your customers so therefore I just feel like they feel me I would never recommend anybody to go there I will never go there again and that's a fact.. More

Always treated with respect and they always take care of me in the Gainesville, GA dealer ship. Not like the Buford dealerships They pretended to add oil and they didn’t so my new car had problem shortly af me in the Gainesville, GA dealer ship. Not like the Buford dealerships They pretended to add oil and they didn’t so my new car had problem shortly after More