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Jim Shorkey Kia Gainesville - Service Center

Gainesville, GA

3.2
523 Reviews

523 Reviews of Jim Shorkey Kia Gainesville - Service Center

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March 31, 2020

I was greeted nicely when I went in for an oil change. I was offered water and things while I waited. The wait wasn't long and I was taken care of when things were done. More

by VICTORIA.FORTSON
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
Apr 08, 2020 -

Jim Shorkey Kia Gainesville responded

Hi Victoria, thank you for taking the time to provide us with this positive feedback! We are happy to hear that you left completely satisfied and we look forward to working with you again down the road, take care!

March 29, 2020

I have bought before from Carriage Kia. Both the sales and service departments are great. They have always taken good care of me. I highly recommend them. More

by DPIPPIN3
Recommend Dealer
Yes
Employees Worked With
Oscar Razo, Shane Bailey, Alex Cruz
Apr 10, 2020 -

Jim Shorkey Kia Gainesville responded

We are so glad to hear that our entire staff took such great care of you! We strive to provide all of our customers with great experiences and we are a glad to know your visit reflected that. Thank you for your review and business, take care!

March 28, 2020

Very professional, informative, also very quick got me on took of my car and myself. Would definitely come back and recommend to others to visit this location. More

by JASON200870
Recommend Dealer
Yes
Employees Worked With
Chris Kuykendail
Apr 10, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you for your positive feedback, Jason! We are glad to hear that you had such a positive experience with us and if you need anything else down the road, we are here to help.

March 28, 2020

Alex is always super helpful and very knowledgeable. He works to ensure you get what you need (doesn't try to get you to do unnecessary work). I appreciate and value his honesty. More

by BROOKEAATKINSON
Recommend Dealer
Yes
Employees Worked With
Alex
Apr 10, 2020 -

Jim Shorkey Kia Gainesville responded

Hi Brooke, thank you so much for your positive comments about Alex here at Carriage Kia! If you ever need anything else down the road, we are always more than happy to assist, take care!

March 27, 2020

I love coming to Kia in Gainesville they have always done me right and I love Alex! They are efficient and don’t try to talk me into anything that is not necessary. More

by bethbeasley
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
Apr 10, 2020 -

Jim Shorkey Kia Gainesville responded

Hi Beth, it really means a lot to us that you took the time to write us this positive feedback. Our team works hard to ensure every customer is 100% satisfied when they come in so we are glad that your visit reflected this. Take care!

March 23, 2020

I was very unhappy with the service my car did not look it was washed but the guy said it was. I paid for a new tire but the tire looked old. It was all dirty like it was used More

by HCARTER430
Recommend Dealer
No
Employees Worked With
Alex Cruz
March 18, 2020

Always real nice when you come in and explains things to you about the service you have done on your car they don’t try and push you to get other stuff done More

by Chris
Recommend Dealer
Yes
Employees Worked With
Chris Kuykendail
Mar 23, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you for your 5-star review, Chris! We are so happy to read about your positive experience with us and we hope to see you again soon. Take care!

March 13, 2020

Service visit Pays to be first early in morning. Prompt and friendly attention. Jut took car for oil change. Thanks for the car wash. Good talking to Alex More

by ricarper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
Mar 16, 2020 -

Jim Shorkey Kia Gainesville responded

We appreciate you taking the time to provide us with feedback about your recent service visit with us. We are glad to hear you had a positive experience and we look forward to working with you again.

March 11, 2020

I have always had a great experience with Carriage Kia! I switched here from another Kia dealership where I had a TERRIBLE experience. They have always taken great care of me and my car, making sure recalls More

by Rwiggs1424
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
Mar 16, 2020 -

Jim Shorkey Kia Gainesville responded

We truly appreciate you choosing Carriage Kia and sharing your feedback with us. We are so glad that you had such a positive experience with our team and if you need anything else down the road, we are here to help!

March 11, 2020

Quick and easy at the dealership. Great communication. Only wish/want would be a better or more accommodative reception or waiting area. Little bit of a remodel would be nice More

by JDEAN2100
Recommend Dealer
Yes
Employees Worked With
Isidro Gutierrez, Alex Cruz, Bryan Seagraves
Mar 16, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you for providing us with this feedback and for choosing Carriage Kia! We are so glad that you had an overall positive experience and we will definitely take your recommendations into consideration. Thank you again, take care!

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