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Jim Shorkey Kia Gainesville - Service Center

Gainesville, GA

3.2
523 Reviews

523 Reviews of Jim Shorkey Kia Gainesville - Service Center

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March 11, 2020

Pleasant, long time to complete work, suggested something that did not need replaced , didn't vacuum & wash like done before, would have like check sheet More

by middydnk
Recommend Dealer
Yes
Employees Worked With
Ashley - shuttle driver, Alex Cruz
Mar 16, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you for providing us with this feedback. We want to apologize that the visit did not go as well and we will be sure to take this into consideration in the future. If you would like to discuss anything further, please send me an email to wecare@choosecarriage.com.

March 10, 2020

My car feels brand new and looks so clean (on the outside). Thanks for the great customer service and for working so quickly on my car! More

by JW
Recommend Dealer
Yes
Employees Worked With
Alex, Lizbeth Aguilar, Katie Alberto
Mar 16, 2020 -

Jim Shorkey Kia Gainesville responded

Hi JW, thank you for sharing your feedback with us. We are glad to hear that you had such a positive experience and we look forward to working with you again.

March 07, 2020

Thank you so much for making my experience in buying my “ FIRST “ Brand new car a well deserved investment Transmission went out after 5 months But without doubt was replaced with a ne More

by SandraDavis
Recommend Dealer
Yes
Employees Worked With
Sharon Seiter, Tim Martin, Katie Alberto, Steven Williams, Zach Bennet, Ronnie Pendley, Ashley Varnadore, Michael Wolf
Mar 09, 2020 -

Jim Shorkey Kia Gainesville responded

Hi Sandra, we know purchasing a car is an important decision so we feel lucky that you chose us to help you with it! We are glad our team gave you such a positive experience and we look forward to working with you again soon, take care!

March 01, 2020

You gave excellent service. Thank you so much for your great service. I brought it in earlier than my appointment, and you took care of me! More

by ONEHOPE19
Recommend Dealer
Yes
Employees Worked With
Chris Kuykendail
Mar 02, 2020 -

Jim Shorkey Kia Gainesville responded

Hello, thank you for taking the time to leave us this positive feedback about your recent service appointment. We appreciate you choosing Carriage Kia and we look forward to working with you again, take care!

February 29, 2020

Always great service and friendly people. Great explanation of service and advise for potential issues that may arise later. Quick appointment time and reasonable wait time for service to be done. More

by DMARTIN617
Recommend Dealer
Yes
Employees Worked With
Chris Kuykendail
Mar 02, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you for taking the time to leave us this positive feedback and for choosing Carriage Kia. We are glad to know that everything went well and we look forward to working with you again soon, take care!

February 29, 2020

I didn't even wait 2 minutes. They immediately took my car to get it service even thou I didn't have a good appointment. Everything that needed done that I was able to have done was took care of efficient More

by Tammydavis0807
Recommend Dealer
Yes
Employees Worked With
Ashley Varnadore, Chris Kuykendail
Mar 02, 2020 -

Jim Shorkey Kia Gainesville responded

Hi Tammy, thank you for this positive feedback about your recent visit with us. We are glad that everything went well and if you need anything else from us, we are more than happy to help. Take care!

February 28, 2020

Great service done proper and ontime.Count on me to Great service done proper and ontime. Count on me to continue doing business with Carriage Kia. Friendly atmosphere and courteous folks to deal More

by mullhd
Recommend Dealer
Yes
Employees Worked With
Tim Acklin, Chris Kuykendail, Michael Wolf
Mar 02, 2020 -

Jim Shorkey Kia Gainesville responded

Hello, thank you for taking the time to leave us this feedback! We are happy to know that you had such a wonderful experience with us and appreciate you sharing it with us. Please let us know if you need anything else, take care!

February 28, 2020

My car had an issue while driving. I had it towed to Carriage Kia for service. Called the next morning and was greeted by a knowledgeable staff. Alex called as the technician and got all the details on More

by melissaakins
Recommend Dealer
Yes
Employees Worked With
Alex, 5 stars., Ashley Varnadore
Mar 02, 2020 -

Jim Shorkey Kia Gainesville responded

Hi Melissa, thank you for choosing Carriage Kia and for taking the time to leave us this feedback. We are glad to know that our team was so helpful in getting you back on the road and if you need anything else, we are more than happy to help, take care!

February 27, 2020

Chris was great! Kept me updated, solved my issues and listened to my concerns. Worked with me on pricing and helped me make informed decisions. More

by nicolechapman2000
Recommend Dealer
Yes
Employees Worked With
Chris
Mar 02, 2020 -

Jim Shorkey Kia Gainesville responded

Hi Nicole, thank you for this 5-star review and for letting us know how we did. We are glad to you had such a positive experience and we look forward to working with you again, take care!

February 25, 2020

I am always treated with kindness here at Carriage Kia and they do prompt, great work! I enjoy the coffee and perks while waiting for my service to be done and I appreciate a kind, positive attitude from More

by Marianwardlaw64
Recommend Dealer
Yes
Employees Worked With
I did not get his name. Sorry!
Feb 26, 2020 -

Jim Shorkey Kia Gainesville responded

Hi Marian, thank you for taking the time to leave us this review. We are so glad to hear that every time you visit us you have such a positive experience. We are glad to have you as part of the Carriage Kia family and we look forward to working with you again soon!

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