Jim Shorkey Kia Gainesville - Service Center

Yesterday was the first time car was not washed after service. Also had to wait 25 minutes from the time my car was pulled up until they brought me paperwork to check out. service. Also had to wait 25 minutes from the time my car was pulled up until they brought me paperwork to check out. More

Courteous and friendly staff.Exceeds expectations for Courteous and friendly staff. Exceeds expectations for specific details. Great workmanship done in a timely manner. Would recommend them to family Courteous and friendly staff. Exceeds expectations for specific details. Great workmanship done in a timely manner. Would recommend them to family and friends. We will always depend on Carriage Kia to handle our vehicle. More

Alex is amazing he is always there to help no matter that the issue is. He is very knowledgeable. Very nice and respectful. Just awesome the issue is. He is very knowledgeable. Very nice and respectful. Just awesome More

Carriage Kia has serviced our 2011 Optima ever since we bought it new from their sales department. They have always done an excellent job of servicing our car and making us feel welcome each time we come bought it new from their sales department. They have always done an excellent job of servicing our car and making us feel welcome each time we come in for regular maintenance of the Optima. I would like to compliment especially Alex Cruz on getting my oil and filter change done very quickly and professionally without a previous appointment. My thanks to the whole service team at Carriage Kia! More

I always feel welcome. The service is good. Chris in service is awesome! Mario talked with me about a new car and we very helpful. service is awesome! Mario talked with me about a new car and we very helpful. More

The service doesn't seem as customer oriented as it once was. Was argumentative when asked if a service was performed that I had mentioned when I checked in. was. Was argumentative when asked if a service was performed that I had mentioned when I checked in. More

I have been using Carriage since 2012. Have always had great results. Alex is my current service rep. and he is the greatest. I recommend him. great results. Alex is my current service rep. and he is the greatest. I recommend him. More

Service Appointment Called dealership to schedule appointment for oil & filter change along with tire rotation and multi point inspection. I was able to bring my vehicle Called dealership to schedule appointment for oil & filter change along with tire rotation and multi point inspection. I was able to bring my vehicle in the same day and they performed everything in a timely manner and gave the car a complimentary wash. Everything was checked & The overall experience was excellent. More

Great experience Fast and courteous folks. They keep my vehicle in tip top condition. Alex began my oil change right away. He was very friendly. He asked if I wanted Fast and courteous folks. They keep my vehicle in tip top condition. Alex began my oil change right away. He was very friendly. He asked if I wanted the extra service needed for my car before doing it. More