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Jim Shorkey Nissan of Gainesville
Gainesville, GA
1,113 Reviews
At Jim Shorkey Gainesville Nissan, we're proud to serve the drivers of Gainesville, GA with some of the most popular vehicles around Georgia, and the country. We're committed to giving drivers from across the Atlanta and Roswell region the best in customer service, with a topnotch selection of brand-new vehicles to choose from, as well as an extensive inventory of pre-owned car, truck and SUV. Plus, with our expert finance, service, and parts centers in house, we strive to be your one-stop dealership for all your automotive needs.
At Jim Shorkey Gainesville Nissan, we want you to feel like family when you visit us, and we treat each of our customers with the golden rule. Our sales team can help you get acquainted with our available new and used vehicles, and help you narrow down your choices to find your perfect car, truck or SUV. Then, our finance team can help you find the perfect lease or loan to go with your Nissan. After that, we make your entire ownership experience easier with expert service and parts. We really are your one-stop destination for the entire car-buying and ownership journey, and we do it all with a smile.
At Jim Shorkey Gainesville Nissan, it's only too easy to shop online, but it's even easier to get to know us in person. So, if you happen to be in our neck of the woods in Gainesville, GA, don't hesitate to drop on by. We're always eager to answer questions from prospective shoppers, so feel free to visit us anytime!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,113 reviews
October 18, 2011
Had purchased a previous vehicle about 5 years ago and had a horrible experience. Decided to give the dealership a second chance and we are glad we did. This purchase was wonderful and all the employees w had a horrible experience. Decided to give the dealership a second chance and we are glad we did. This purchase was wonderful and all the employees were great! We would definitely recommend purchasing a vehicle from here. More
by daisyadw
Employees Worked With
Ryan, Scott, Chuck
October 18, 2011
Things started OK, but they didn't have exactly what I wanted (Joey was taking notes as I listed the trim level and package I wanted). They made a few calls and said they had what I wanted within 100 mile wanted (Joey was taking notes as I listed the trim level and package I wanted). They made a few calls and said they had what I wanted within 100 miles and could get it for me and I told them I would need to see the window sticker before I bought anything. I wasn't positive I wanted to go thru the hassle, so I went home for the night to think. I went back the next day and was handed off to Brad, it seemed good as his personality seemed to mesh better with mine. He acted as though he knew what we wanted and got the ball rolling on a dealer swap, stating he had one ready and we worked the numbers. I said I'd like to see the window sticker for the vehicle we were discussing and he said that'd be no problem, but we never got it (red flag one). We reached an amicable deal fairly quickly and their starting point on the new vehicle was about what I thought it'd be for what I was looking for. Brad checked back with us a number of times over the next 90 minutes, saying they were "almost there" a couple times. A little over an hour into their procurement of my new ride, he said they had 3 to choose from. I caught him in a lie at this point and called him on it, telling him "you told me had it all setup over an hour ago." This caused some back peddling; it was the second red flag I missed. Brad finally brings me paperwork saying they'd worked a swap and we went through everything, signing that I was interested in the deal, but had not taken delivery. They sent the guy after the vehicle and got me a rental, saying they didn't want anything to happen to my trade in. Since they drug things out so long, they couldn't get the swap finished before they closed and they aren't open on Sunday, so it was Monday before the deal could be completed. My wife had to finish things up and test drive the new ride because I was on a business trip (they knew I was going to be gone on Monday and would not be the pick-up person). While reviewing the supplied vehicle over the phone, we soon discovered it was not what we were expecting. It was missing one of the packages I requested and the interior color was wrong. Here's when they true side of the dealership shows. First, they say we "took delivery" when it was driven off the lot on the test drive (who doesn't test drive a car before they actually buy it AND we didn't sign for it). After being informed of the missing package and wrong interior, they said we never told them we wanted these. This is when I remember I was never provided the window sticker I was promised and I realize I pretty much paid list because this thing is missing a $1,300 package. Since this is far from what we discussed, we say "just give us our trade in back and we'll be on our way." They say they don't have it anymore (likely a lie given the other sleight of hand stuff). Then they insisted the rental car keys back, stranding my wife. I'm 800 miles away, unable to assist; which may have been part of their plan. Chris and Brad are saying the new vehicle is ours, even though we have not signed for it and it has not been titled. I'm out my original ride and still no new wheels. And my wife had to call a friend to get home (an obvious attempt at getting her to take delivery). This is far from over, but if they want to burn money in court instead of making this right, that's what will happen. BE WARE, BE WARE, BE WARE! I let my guard down and failed to get things I was promised before I said "deal", but they didn't deliver what was originally discussed. Had they taken responsibility for a failed communication between their sales people and moved toward getting the right vehicle, I would say okay, but they are taking no responsibility and appear to be uninterested in fixing the problem. Their reaction seems to indicate they had one up on us early on and they knew it. More
by Oh4two
Employees Worked With
Brad, Joey, Chris
October 17, 2011
I had been thinking about trading in my 2008 Nissan Titan crewcab but I didn't think Nissan was offering a rebate this year. Ryan called my cell Thursday afternoon on my way home from NC and informed me. I crewcab but I didn't think Nissan was offering a rebate this year. Ryan called my cell Thursday afternoon on my way home from NC and informed me. I made an appointment and purchased the 2011 Titan the very next day. I was emailed internet pricing and vehicle inventory information Thursday afternoon so I was able to do my homework prior to my purchase the next morning. I told Ryan that I did not have time to play the "negotiating game" because I travel so much (I purchased truck Friday and flew to CA on Sunday). Everything was presented straight forward, concise & clear to me. I had already pre-negotiated financing and a great interest rate from State Farm. Nissan matched the low interest rate. More
by dlong3621
Employees Worked With
Ryan Ladd, Jeremy in delivery, Jeremy Smith
October 16, 2011
I was very pleased with my experience at Carriage Nissan. I recommend people to go in and ask for Robert Hall. He is a very knowledgeable and caring sales person. He helped me buy my first car in a very s I recommend people to go in and ask for Robert Hall. He is a very knowledgeable and caring sales person. He helped me buy my first car in a very stress-free atmosphere. More
by da1567
Employees Worked With
Robert Hall
October 10, 2011
We called ahead of time and talked with Robert Hall and when we arrived he came outside and greated us. We had a great buying experience and would heartily recommend Robert as THE MAN WITH A PLAN! when we arrived he came outside and greated us. We had a great buying experience and would heartily recommend Robert as THE MAN WITH A PLAN! More
by Darrell 4
Employees Worked With
Robert Hall
October 04, 2011
Love Carriage Nissan!!! This is the second car we have bought from them. Great to work with. We traded a BMW 3 series and we love our new Maxima!! Bigger, sportier, AWESOME!!Thanks Carriage! bought from them. Great to work with. We traded a BMW 3 series and we love our new Maxima!! Bigger, sportier, AWESOME!!Thanks Carriage! More
by maleek
Employees Worked With
can't remember..
October 03, 2011
My sales experience was very quick. I enjoyed working with the sales team and the transfer from my old vehicle to my new truck was easy with the sales team help. with the sales team and the transfer from my old vehicle to my new truck was easy with the sales team help. More
by dallas03
Employees Worked With
Ronnie
October 01, 2011
The sales staff made us feel comfortable. They made this particular day better than the dissappointing day that we had before searching in the greater Atlanta area. My sister and I were put at ease by Bruce particular day better than the dissappointing day that we had before searching in the greater Atlanta area. My sister and I were put at ease by Bruce and his friendly attitude. He also let us know what the options were and gave us a measure of hope. Now one of us is happy Nissan owner. The other one just might be one day. More
by twood3
Employees Worked With
Bruce Cantrell, Bruce Cantrell
September 30, 2011
My husband went to the dealership with a list of what we did and did not want in a car. He met with a salesman there and he showed him a car that fit our list. He test drove it and so did I. Just what I did and did not want in a car. He met with a salesman there and he showed him a car that fit our list. He test drove it and so did I. Just what I needed! The sales process was smooth! The financing was a very quick and smooth process. They were honest disclosing everything about the car and the financing! We are extremely happy with our purchase. Our next vehicle will come from Carriage Nissan!! More
by 66norris
Employees Worked With
DILLARD
September 30, 2011
I was so pleased with my experiance that I referred a friend the same day and we purchased our vehicles on the same day. This experiance was truly a great a great one. I had the pleasure to work with Chu friend the same day and we purchased our vehicles on the same day. This experiance was truly a great a great one. I had the pleasure to work with Chuck and I truly appreciated his honesty and hard work. Thank you All! More
by sensiblek
Employees Worked With
Bruce, Bruce Cantrell
