Jim Shorkey Nissan of Gainesville

OUTSTANDING CUSTOMER SERVICE!! The whole buying experience with Carriage Nissan was super. It was evident that the whole staff, from the internet sales dept, sales dept, finance dept, to the Opera experience with Carriage Nissan was super. It was evident that the whole staff, from the internet sales dept, sales dept, finance dept, to the Operations Director himself were dedicated to ensuring the customer got what they wanted. My wife and I bought her new "Z" the first night we drove to the dealership. Ken, a military veteran, greeted us immediately and helped us choose and find the right "Z" car for my wife. He noted each and every detail of this legendary sports car. Later, Wayne, another salesman/finance expert, worked with us on the financial paperwork. BTW, everything was explained with no smoke and mirrors. Later, Ken and Wayne both ensured we got the best loan rate going, even beating my own preapproved Credit Union rate. As for driving the car home, unfortunately, we had to wait till the next night for the car to be shipped down to Carriage Nissan. However, the Ops Director, Chris, pulled all of his own personal stuff out of his own loaner car and gave it to us to drive back home . . . with a "Who" CD already loaded in the system. We were even informed by phone when our vehicle arrived at the dealership. Of course, the service didn't end there, Ken, Rhonda, and Stephanie, all helped finish up the paperwork the next evening when we arrived to see my wife's beautiful "Z". Stephanie went over all the warranty and vehicle information prior to getting in our car and also provided a personal tour of all the different buttons and functions of our new car. All we can say is that everyone we met gave us the 1st class treatment, THANK YOU and TWO THUMBS UP for Carriage Nissan!! More

You had a car I was interested in on the lot. The car had a red after hours sticker on it. I contacted the sales person and he wanted to do business so I gave him a shot. a red after hours sticker on it. I contacted the sales person and he wanted to do business so I gave him a shot. More

It was such a pleasant car-buying experience! Everyone was very accomodating and helpful as we finalized our deal. We were very impressed with the level of salesmanship and friendliness from everyone we was very accomodating and helpful as we finalized our deal. We were very impressed with the level of salesmanship and friendliness from everyone we dealt with at Carriage Nissan. Would recommend them heartily! More

Our experience was great the day if our purchase of the 2011 Nissan Maxima.! The sales staff wad great in that he recognized that sitting in front of him was two experienced, knowledgable, customers who 2011 Nissan Maxima.! The sales staff wad great in that he recognized that sitting in front of him was two experienced, knowledgable, customers who came to buy today.! Wayne never tried to BS us at anytime during the process.!.! After agreeing on a base price, he brought the finance information for the first attempt.! The rate given to us initially was less than desirable, having our credit report/score in hand.!.! I told him that he needed to go back and come back with approximately 2 percent points lower, if he wanted to sell us this vehicle.! He came back right in the range I indicated we would have to have, considering our credit standing.!.! More

They were very friendly and worked very well on getting to the price we felt comfortable with. Never once made us feel like we were being pressured into anything. to the price we felt comfortable with. Never once made us feel like we were being pressured into anything. More

Everyone really takes the time to explain things to you. They all make you feel very warm and welcome. They make you feel like family. Giving us a tour of the facility really helps, because when you come ba They all make you feel very warm and welcome. They make you feel like family. Giving us a tour of the facility really helps, because when you come back to have your vehicle serviced your not lost or confused about where to go. More

The salesman was very nice and easy going, he did everything he could to make me and my family find the right car that we needed. everything he could to make me and my family find the right car that we needed. More

My wife and I spoke the most with Wayne. After going to several dealers here on Hwy 20 in Buford. He was a breath of fresh air. He wanted to sell a truck and then it was easy, We wanted to buy one. We a several dealers here on Hwy 20 in Buford. He was a breath of fresh air. He wanted to sell a truck and then it was easy, We wanted to buy one. We are veryu pleased with our purchase. I would reccomend Carriage dealership to anyone who would ask. We both enjoyed doing buisness with Wayan, sharp guy, you need to pay him more!!!! Thank each of you very much for a great experence. More

We found everyone to be knowledgeable about their product and were able to answer all our questions. Our sales person was very accomodating and helpful and understanding. I woudl definitley recommend Carriag and were able to answer all our questions. Our sales person was very accomodating and helpful and understanding. I woudl definitley recommend Carriage Nissan to my friends and family. More

We worked together to find a car that fit my lifestyle and my budget. Found a few different choices to choose from. Very friendly when my kids came in and kept them occupied. and my budget. Found a few different choices to choose from. Very friendly when my kids came in and kept them occupied. More