Jim Shorkey Uniontown Mitsubishi

I was interested in a AWD SUV with the third row seating, so I did research from home and seen that Shorkey's was only 10 miles away. I stop by and looked at the Kia Sorentos and Mitsubishi Outlanders. The so I did research from home and seen that Shorkey's was only 10 miles away. I stop by and looked at the Kia Sorentos and Mitsubishi Outlanders. The salesmen (some 20 year old kid) didn't seem to know much about either of the vehicles. After test driving an Outlander we went back and looked over some numbers. I had a trade in (06 Chrysler Town and Country minivan) that ran fine but needed some work. They offered $200 for it. I lmao and told them I would just keep it and sell it myself. So next we tried to work a deal with out it in it. They advertised the Outlander online for $22800. They wouldn't give me this price. After a few hours of waiting and going back and forth, I let them know where I was on the car and left. They called me a few days later and wanted to go over the price and rates. So I called back two days in a row and left messages and no one would return my calls. The following Monday I decided to stop by and asked for the GM that called me and he wasn't there. They passed me on to a sales manager that had no idea what was going on. So after waiting a few more hours and gone back and forth, we worked out a deal. I called my fiance and she was ecstatic!!! While she was on her way and they were finishing paper work, they told me they needed the keys to my van. I asked why and they said "its part of the trade." I argued with the sales manager and ran into the kid I dealt with the first time. He agreed that I had no intention on trading in the van and that it wasn't anyone on the paper. Even after all this they still wouldn't give me the deal we agreed on. They wouldn't let me talk to anyone higher than them or the Gm. The one salemanger left me there so he could go talk to another customer, while the kid kept arguing with me and backing off his statement. I left frustrated and furiated while my fiance was heart broken. I have never been treated so bad! Myself being a customer service rep before, couldn't believe the way they treated me. I have bought 8 different cars in my life and this is by far the worst experience I ever had!!! The next day I went to the South Park Mitsubishi delaership and had a totally different experience. They gave me a lot of information about the vehicle that wasn't on the sticker and things I didn't know. They matched the price of the other dealership and gave me good value for my van. They worked with me on my credit, price, and treated me with respect. Within a hour we had a deal. They were so much easier to deal with and upfront about everything. I spent less time on the whole process including the drive than at Shorky's. Its a 20 more drive from where I live, but definitely worth the drive. I wouldn't recommend Shorky's to one my enemies (if I had one). Don't make the mistake I made, save yourself a headache and just go to South Park Mitsubishi. More