Jim Vetter Chevrolet
Three Rivers, MI
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32 Reviews of Jim Vetter Chevrolet
I have purchased 6 or 7 vehicles from this dealership. Most all of them from Scott Samson. The service and care is why I keep coming back. Everyone who works at Vetter/Mcgill has always treated me with Most all of them from Scott Samson. The service and care is why I keep coming back. Everyone who works at Vetter/Mcgill has always treated me with respect and professionalism. The place is clean and to date, they have always been honest with me. Keep up the great work! Respectfully, Luis Rosado More
Love the staff at Vetter/Mcgill . From the sales guys up front to the service Tech's in the back. This dealership is running on all 8 cylinders! Special thanks to Brad and Kevin. Th From the sales guys up front to the service Tech's in the back. This dealership is running on all 8 cylinders! Special thanks to Brad and Kevin. These two have went up and beyond for me and my family. More
It's A GREAT DEALERSHIP WITH AN EXCELLANT SERVICE DEPARTMENT. I have never had any issues that they have not taken care of in a timely manner. DEPARTMENT. I have never had any issues that they have not taken care of in a timely manner. More
Looking for a new Truck It's great dealing with this dealership. All the staff is very friendly and knowledgeable. Customer Service is excellent. I recommend Vetter-McGill It's great dealing with this dealership. All the staff is very friendly and knowledgeable. Customer Service is excellent. I recommend Vetter-McGill to everyone. Stop by and give them a chance at a new or used vehicle More
Excellent Customer care Was in Michigan on vacation and had an issue with my 2011 Terrain, talked to Garrie and he took very good care of us and went the extra steps to make Was in Michigan on vacation and had an issue with my 2011 Terrain, talked to Garrie and he took very good care of us and went the extra steps to make sure our car was repaired in one day so we didn't have to spend all of our time sitting around without a car. A big Thank you to everyone at Vetter Chevy. Billy in Florida. More
Ripped off I took my 2008 Saturn Vue in for a leaking heater core which had already been diagnosed by another mechanic. Since it is a known issue for Vues (back I took my 2008 Saturn Vue in for a leaking heater core which had already been diagnosed by another mechanic. Since it is a known issue for Vues (back in 2009 Saturn sent letters to Vue owners offering to repair the heater core at no charge. We bought it used from Vetter in 2012 so we were not aware of this), I called GM and they said I had to go through a dealer. Vetter said it was the water pump instead (the other mechanic had told me the water pump was fine). The cost to repair the water pump was $300 more than the heater core estimate Vetter previously quoted me. Vetter played the whole "certified GM repair" and the dangers of getting it repaired elsewhere, so we trusted them and proceeded with repairing the water pump at Vetter at 100% our cost. The same problems persisted even after getting the vehicle back from Vetter. We waited a couple of days in case the coolant just needed to flush through the system, but ended up taking it back into Vetter 3 days later. After inspecting it for a brief time, they found the heater core was leaking. Vetter said they'd give us a "deal" on the repair of the heater core by having GM pay for $250 even though GM paid 100% for repairs of heater cores previously. The bottom line is I'm not convinced the water pump was ever leaking. It was an easier repair job and more money than the heater core, so Vetter just said that when they couldn't be bothered to look for the actual cause of the problems. I will never buy another vehicle from Vetter and I will never get service there again. More
Great customer service! Found my car at this dealer on autotrader and sent an email inquiring about the car. Ryan responded promptly and politely! When I arrived at the deale Found my car at this dealer on autotrader and sent an email inquiring about the car. Ryan responded promptly and politely! When I arrived at the dealership everybody was friendly, offering a drink and a seat. There was quite a wait but that's because even on a Saturday when they're only open 4 hours, they sold 3 vehicles before me! I think that says it all. I appreciate the great deal on the car and would recommend this dealer. I'm very satisfied! More
I had been looking for this type of vehicle for several months. After finding it on the internet, I inquired about it on line and with in ten minutes had a response to my email asking what would be the bes months. After finding it on the internet, I inquired about it on line and with in ten minutes had a response to my email asking what would be the best way to reach me for further discussions. I called the dealership and spoke to Scott who answered my questions and asked when I could come in and drive the vehicle. I told him I could not be there until 6:30 that day he informed me the dealership closed at 6:00, but if it would help me he would send someone down with the vehicle for me to look at and test drive, which I found to be above and beyond my expectations, the following day. I told him that was not needed that I would come the next day. Scott informed me he would not be at the dealership the next day and told me to ask for Ryan. When my wife and I arrived at the dealership we were promptly greeted and asked how we could serviced . I asked to see Ryan and was told it would be just a few minutes that he was finishing up with another customer. At that point we were asked what can they do for us while Ryan finished I asked to see the vehicle I inquired about when the person said no problem he then got the keys for the vehicle and walked my wife and myself to the vehicle and said go take a ride and Ryan should be ready for you when you return. We took a ride in the vehicle and decided it was what we were looking for and returned to the dealership were we met Ryan who had us prequalified and papers ready to do a deal . We quickly came to terms and Ryan did paper work start to finish in and out in 30 minutes. My wife and I have not this kind of treatment in our area. It was a drive from Granger In to Three Rivers Mi but Vetter Chevrolet proved to be WELL beyond our expectations. TERRIFIC EXPERIANCE!!! Highly recommend you give the a call if your looking for a great deal with old fashion salesmanship no pressure home town dealership Mike and Jenny H More