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Jim White Honda

Maumee, OH

4.8
228 Reviews

1505 S Reynolds Rd

Maumee, OH

43537

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228 Reviews of Jim White Honda

June 07, 2025

The driver’s side window acted up again in which it wasn’t working properly. The service advisor told me they will look at it. The service representative came to me telling that they put more grease to More

by jmwznkusz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Keith
Jun 10, 2025 -

Jim White Honda responded

Hi there! We're thrilled to hear that the issue with your driver's side window was resolved, and is now working properly. If you need anything in the future, please don't hesitate to reach out!

June 06, 2025

Staff professional and explain in detail vehicles issues and supply a resolution with costs details for repairs. Always had excellent service at Jim White Honda. More

by nutter695
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Moss
Jun 10, 2025 -

Jim White Honda responded

Thank you for the excellent review! We're thrilled to hear our staff was able to explain the vehicle issues in detail that made sense to you, as well as find a solution to your concerns. We value your business here, and look forward to assisting you again when needed!

June 06, 2025

Jim White Honda in Maumee, OH, is a dealership that truly prioritizes customer satisfaction. Their service department is known for its efficiency, professionalism, and attention to detail. Customers frequent More

by tkieswether
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Moss
Jun 10, 2025 -

Jim White Honda responded

Thank you for the excellent review! Customer satisfaction is certainly a priority to us, and we're happy to hear you were pleased with your visit. We greatly appreciate the kind words, and hope to assist you again in the future. Take care!

June 06, 2025

Had my first oil change yesterday. It was finished and ready for pickup at the appointed time…plus I got a free car wash! Service staff is great! More

by Chuchubipretu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Mason
Jun 10, 2025 -

Jim White Honda responded

Hi there! Thank you for sharing your experience! We strive to bring excellent customer service to the table and are pleased to hear that you enjoyed your time at our dealership. We hope to assist you again!

June 06, 2025

Everyone there was perfect they got me in and out much appreciated I will go back More

by msprissey47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Gomez, Joshua Keith
Jun 10, 2025 -

Jim White Honda responded

Thank you for the great review! We always try to be as efficient as possible, and we're glad we were able to get you in and out in a timely fashion. Thank you for being a returning customer, we look forward to seeing you again soon!

June 06, 2025

Joseph was professional and trustworthy person I would recommend him to everyone. My stay was long but enjoyable. More

by Tay Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Jun 10, 2025 -

Jim White Honda responded

Thank you for the great review! We're thrilled to hear you feel Joe is professional and trustworthy - two things that are very important to us! If you need anything in the future, please don't hesitate to reach out.

June 06, 2025

Maia and Trey were awesome and amazing! ! Very thorough, helpful, patient and kind. They are definitely an asset to your organization. I’d buy another car from them in a heartbeat. I will fo More

by Greatmeetingskc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maia and Trey - 5 star
Jun 10, 2025 -

Jim White Honda responded

Thank you so much for your thoughtful and detailed feedback. We're thrilled to hear that Maia and Trey provided such exceptional service—they truly are valued members of our team, and we'll be sure to pass along your kind words to them. It’s great to know that their professionalism, patience, and care made such a positive impact on your experience. At the same time, we sincerely apologize for the concerns you raised regarding your interaction with our finance department. What you described does not reflect the level of service we aim to provide, especially during such an important and exciting moment as purchasing a vehicle. We take your comments seriously and will be addressing this internally to ensure it doesn’t happen again. We also appreciate you bringing up the issue around privacy and signage. Transparency and respect are essential to us, and we’ll review our current practices to make sure every customer feels informed and comfortable throughout their visit. Thank you again for your feedback—it helps us grow and improve. We hope you enjoy your new vehicle, and we look forward to the opportunity to serve you even better in the future. Warm regards, Chris Gomez General Manager Jim White Honda 419-893-5581 ext 1610 Cgomez@whitecars.com

June 05, 2025

Excellent. Very professioal. Very prompt. Very personal. I really enjoyed the experience. I will be back for future service. More

by Pacella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Jun 10, 2025 -

Jim White Honda responded

Thank you for the 5-star rating! We're thrilled to hear that you enjoyed your experience with us, and that you will be back again! Treating all of our guests with professionalism, promptness, and personable service is our goal. See you soon!

June 05, 2025

In and out very quickly, best dealership I have ever been to very friendly. Plan to make this dealership my go to for cars. More

by DWEVANS69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Gomez
Jun 10, 2025 -

Jim White Honda responded

Thank you for the kind words and great rating! Having our guests in and out in a timely fashion is very important to us. We're happy to hear that we will become the go-to dealership for your vehicles, and we do look forward to working with you again at some point. Take care!

June 05, 2025

Great communication car was ready when promised. Professionalism and courteous. Clean, bright facility and workspace More

by Norm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad and Tony, Chris Gomez
Jun 10, 2025 -

Jim White Honda responded

Thank you for your kind words, Norm! We're pleased to hear you were met with great communication and professionalism along the way - as we always strive to give all customers a great experience! We hope to see you again soon!

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