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Joe Bullard Chevrolet - Service Center
Mobile, AL
19 Reviews
19 Reviews of Joe Bullard Chevrolet - Service Center
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March 01, 2017
Excellent Service I had to bring my car in for a check engine light and Mark took excellent care of me. He kept me updated on the process of repairing my vehicle and e I had to bring my car in for a check engine light and Mark took excellent care of me. He kept me updated on the process of repairing my vehicle and explained everything to me. I knew my vehicle was in good hands with him! I highly recommend anyone taking their vehicle to him at Bay Chevrolet. More
by jenden0381
Employees Worked With
Mark, Mike H.
February 28, 2017
Fast, friendly service on my brakes I bought my HHR from Bay 8 years ago and I've never had remorse about the deal When I came in for service on my brakes last week I was immediately gr I bought my HHR from Bay 8 years ago and I've never had remorse about the deal When I came in for service on my brakes last week I was immediately greeted by the friendly smile of Myla one of Bay's service managers. I handed over my keys, got a ride to work and in 30 minutes was called with the diagnosis - I needed new rotors. Two hours later my car was ready. Although I didn't have it with me, Bay applied a coupon to my bill and saved me about $50! My HHR rides as smooth as silk and I couldn't be happier with the whole process. I won't go anywhere else for service More
by Denmobile
Employees Worked With
Myla-Service Mgr. & Bruce-Service tech.
February 27, 2017
Untrustworthy I first took my truck in to Bay Chevrolet for a warranty repair on my drivers side tie rod end. They were very cooperative and took my truck in and re I first took my truck in to Bay Chevrolet for a warranty repair on my drivers side tie rod end. They were very cooperative and took my truck in and replaced my tie rod end. I picked my truck up, well as soon as I pulled out of the parking lot I noticed my steering wheel was sitting at 60 degrees left, so brought it back in in the morning. They said that they must have forgot to re align it after the service and I was good with that they were very nice. So I leave it there and go to work. I come back in pick my truck up and as I'm pulling out of the parking lot my steering wheel is at 60 degrees the opposite way and my traction control lights and stabilitrac disables. So I turn around and take it straight back to not wear my new tires any more. I get in there and they blame it on their alignment machine bearings and my tires being oversized. Funny thing is my tires are 3/8 inch bigger than stock which is negligible. So they take it back in and I went back to work. I got a ride back to the dealer and finally it is fixed after every excuse in the book. Then now I thought maybe that was just a bad day so I'll give it one more chance because I'm loyal to dealers for service so I took my truck in to have my horn fixed and tires rotated and balanced. They were very nice up front when I took it in in the morning. So I dropped it off and left once again they fixed my high tone horn and I guess didn't fix the low tone so it sounds like and smart car horn. I can get over that but I walked back to my truck and I noticed all my tires where in the same place after I had been charged to rotate them. So I walked back in and told Mark( who is very cooperative) that I was charged and they didn't do it. He apologized to me and they put it on the rack with two techs and rotated the tires in about 5 minutes which I was happy with. So I leave thinking everything is fine, well I get home and notice that my center caps on my wheel had been cracked due to overtightening. I call back up there and talk to Peggy who is the service manager and she's says that they will claim no fault for it and said that it was broke before. I said so it's just that easy to make a excuse and claim no fault. I am not the review type but I know I care about my truck and I'm sure you do too. Do not trust them for service go the extra mile and go to U J Chevrolet. More
by Adam
Employees Worked With
Mark, Peggy
November 03, 2015
GO TO UJ CHEVROLET!!! If I could put ZERO STARS I WOULD!!! DO NOT spend your time or money at this business, Its ran and operated by VERY RUDE people!! They had my 60yr old If I could put ZERO STARS I WOULD!!! DO NOT spend your time or money at this business, Its ran and operated by VERY RUDE people!! They had my 60yr old mother crying in the parking lot on yesterday!! I stepped in on today and thought by calling the Owner MR. MOSES he would be able to help out there is a RECALL on my mothers car that is stalling out in the middle of traffic with RECALL # 11195A and they will not replace the part and Mr. Moses gets the Service Manager Peggy Sarathus to call me who is the same person who made my mother cry on yesterday and she is SCREAMING at me over the phone as im trying to explain to her the recall she is telling me she DOESNT CARE what ive seen she doesn't see a recall. I talk to MR. MOSES AGAIN and he has just as much of an attitude as she does. NOW listen to this MR. MOSES THE OWNER said for us to just take our car to UJ- Chevrolet since we are not happy with the way they treat us!! So let me just help everyone out ahead of time....GO TO UJ CHEVROLET like the OWNER of BAY Chevrolet suggested us to do!!! When my mother gets into an accident due to this RECALL not being fixed she will make sure to get a LAWYER to handle the ISSUES with Bay Chevrolet (Mr. Moses and Peggy Sarathus)! More
by baychevysucks15
Employees Worked With
MR. MOSES (OWNER) & PEGGY SARATHUS ( SERVICE MANAGER)
April 14, 2014
I am very OCD and PICKY about my vehicles First off I will say that I am the kind of guy that paints his undercarriage on a yearly basis to keep things looking new. When I add aftermarket part First off I will say that I am the kind of guy that paints his undercarriage on a yearly basis to keep things looking new. When I add aftermarket parts to my vehicle the ONLY person I let oversee these projects is Robyn in the body shop. I think she understands my love for vehicles and makes sure that every little detail is perfect before calling me to pick up. So needless to say I am a repeat customer due to her customer skills and appreciation for nice vehicles. More
by OCD32
Employees Worked With
Robyn Gilmore
April 14, 2014
had new tires instaled and four wheel alignment Best service i have ever had, Howard was wonderful to work with I would reccommend him to all my family and friends best dealership in town! Best service i have ever had, Howard was wonderful to work with I would reccommend him to all my family and friends best dealership in town! More
by tonygiattina
Employees Worked With
Howard Hall
April 14, 2014
Special Care I've dealt with Bay for a long time.They have always treated me with respect in service are on a new vehicle.They explain everything very well and giv I've dealt with Bay for a long time.They have always treated me with respect in service are on a new vehicle.They explain everything very well and give me different opinions on how to fix my problems.I would recommend Bay to everybody. Thank You R.T.Barbour More
by jbfood1979
Employees Worked With
4
April 08, 2014
Service Department I went to the Service Department on yesterday to see if I could get an appointment to have my vehicle serviced. I was informed that they do not work o I went to the Service Department on yesterday to see if I could get an appointment to have my vehicle serviced. I was informed that they do not work on appointments but on a first come first serve basis. I asked what time was time was the latest that they would accept vehicles and I was told that they closed at 4:30. I asked did they work on Saturday and was told no. I asked how much a oil change was then was quoted an incorrect price of 49.00 dollars with no explanation of what that entailed. When I left I pulled up Bay's website to find that they do take appointments as well as the oil change with tire rotation was 39.00 dollars. So to be sure that the website was not incorrect my co-worker placed a phone call to see what information would be given to them and they were told the same information that appears on the website. So no I will not be visiting Bay Chevrolet to have them perform any service on my vehicle. More
by klevagik
Employees Worked With
The gentelman sitting at the first desk with the blueshirt on in the service bay
September 15, 2011
I have an '06 Avalanche that I am having problems with, took the truck to Bay the first time and it stayed for four days and ended up costing $1000 dollars to "fix" the problem. Got the truck back and dro took the truck to Bay the first time and it stayed for four days and ended up costing $1000 dollars to "fix" the problem. Got the truck back and drove for two weeks just to have the problem happen again. Its been in the shop for four days now and I have not once received a call with an update. At the end of the first day I called Bay for info on the problem and was told "we drove it and no problem" which I found hard to believe, so I drove by Bay and found the truck backed in the same parking spot just where I had left when I dropped it off. All in all I am not at all impressed with the "CERTIFIED" service of Bay Chevrolet. On another note I have contacted Chevrolet about the problem and have not gotten anywhere with them either, I believe its rice burners for me from here on out. More
by D.
Employees Worked With
Ellis
