Joe Machens Capital City Ford - Service Center

Your Mechanic started on time per my appointment. I had a recall to be done plus an oil change and it was all done in record time I always have a good feeling when I come to Machens and they never let me dow recall to be done plus an oil change and it was all done in record time I always have a good feeling when I come to Machens and they never let me down. Thank you so much! Carolyn Davenport More

Visit was for none starting vehicle used had less than a week, turned out to be bad cell in battery, was diagnosed quickly and replaced. Service was quick and pleasant, problem resolved. Salesman and servic week, turned out to be bad cell in battery, was diagnosed quickly and replaced. Service was quick and pleasant, problem resolved. Salesman and service personnel were great. More

very helpful conscientious and prompt regarding all of very helpful conscientious and prompt regarding all of the service I needed. after service was completed explanations were given in full detail very very helpful conscientious and prompt regarding all of the service I needed. after service was completed explanations were given in full detail very considerate. thank you for your staff More

Great customer service!! Angie and her team are super stars!! Would recommend them to anyone!! The work was completed on time and on budget quoted. stars!! Would recommend them to anyone!! The work was completed on time and on budget quoted. More

I appreciate how Angie always offers an honest assessment of our cars’ service needs and puts it in words that a non-mechanic can understand. of our cars’ service needs and puts it in words that a non-mechanic can understand. More

great service department took great care of my mustang - i bought 2 mustangs at Joe Machens - and will buy my next mustang there in a few years also a great waiting room !!! took great care of my mustang - i bought 2 mustangs at Joe Machens - and will buy my next mustang there in a few years also a great waiting room !!! More

They do great work. They are fast. They make recommendations when necessary. And the great thing about going through a dealer is that when it comes time to trade in, they have the full maintena recommendations when necessary. And the great thing about going through a dealer is that when it comes time to trade in, they have the full maintenance record right there. More

Bought both our vehicles from Machens. Have done all service with them including tires! Friendly and helpful. The refreshment bar is awesome. Thank you much I service with them including tires! Friendly and helpful. The refreshment bar is awesome. Thank you much I More

Very good experience fast and friendly. They got me right in and it was faster then what they told me. Very satisfied will be back in and it was faster then what they told me. Very satisfied will be back More

Had a tire repair done. Service writer Dustin was friendly and helpful. The repair personnel completed the repair quickly. The charge was reasonable ($25.00) friendly and helpful. The repair personnel completed the repair quickly. The charge was reasonable ($25.00) More