Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Joe Machens Ford
Columbia, MO
1,131 Reviews
Conveniently located in Columbia, MO, Joe Machens Ford Lincoln has served the mid-Missouri area since 1969. Family owned, we make excellent customer service our number one priority. There are four locations within Columbia: our Main Showroom, Truck Center, Pre-Owned Supercenter, and Machens Vandiver. We have a large inventory of new Ford and Lincoln vehicles to choose from and have been the #1 volume pre-owned dealer in the State of Missouri for 17 straight years. Let us know how we can serve your automotive needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,131 reviews
June 21, 2020
Visited: 19Jun20, and 20Jun20 to buy a car for personal use. Came to buy a car, ended up leaving disappointed. Manager named Damon was trying to negotiate the price, he was passive aggressive, and very use. Came to buy a car, ended up leaving disappointed. Manager named Damon was trying to negotiate the price, he was passive aggressive, and very racist, rude and disrespectful. Salesman, named Tony was great; super helpful and was honestly jusy trying to get the price down, but I was going to buy from him. Until that awful manager involvement, that was probably the worst experience I've ever had with dealership. Ended up buying from Honda Columbia, highly recommended. More
by Josh Walter
June 14, 2020
Good people to work with Duron Tyler Kevin Mark from the sale to finance got us what we wanted in a new 2019 Expendtion Platium instead of a used one Duron Tyler Kevin Mark from the sale to finance got us what we wanted in a new 2019 Expendtion Platium instead of a used one More
by butch914
Employees Worked With
Other Employees :
Tyler Grey Mark Hodges, Kevin West, Ronni Niswonger
May 22, 2020
Screwed up deal. You wont get a call after the deal is made. They take the money and run. I tried to be upfront, they schemed to get the deal done with as many distr You wont get a call after the deal is made. They take the money and run. I tried to be upfront, they schemed to get the deal done with as many distractions and mistakes to complicate things as they could. Will never happen again. More
by huskerbacker2000
May 18, 2020
I had a great experience! Duron singleton got me into the car I wanted they were able to work through bad credit/no credit I definitely recommend Joe Machens car I wanted they were able to work through bad credit/no credit I definitely recommend Joe Machens More
by Natashal14
Employees Worked With
Duron singleton
May 13, 2020
Salesman was great. Finance guy didn’t do a good job about extended warranty details. Overall the process was easy and contact was good. Like the car. about extended warranty details. Overall the process was easy and contact was good. Like the car. More
by Marin.blevins
May 06, 2020
Have bought several vehicles from the Machens family over the years. I have always had a great experience and feel like I’m treated like family. the years. I have always had a great experience and feel like I’m treated like family. More
by Cdunk68
Employees Worked With
Other Employees :
John Savio
May 05, 2020
This is the 3rd vehicle we have bought with Mark Dietzel. Mark and John were great to deal with. They go above and beyond to make the customer happy and get a good deal. Mark and John were great to deal with. They go above and beyond to make the customer happy and get a good deal. More
by Scotchcox
Employees Worked With
Mark Dietzel, John Savio
April 29, 2020
Very good dealership, we keep coming back. We have bought 13 vehicles from one salesman, Ryan Longnecker. I would highly recommend the salesman and dealership. 13 vehicles from one salesman, Ryan Longnecker. I would highly recommend the salesman and dealership. More
by Happy Customer
Employees Worked With
Other Employees :
Mark the finance guy was exceptional to work with.
April 23, 2020
Joe Machens Preston was a delight to work with on my recent 2008 Ford Edge purchase. He was very professional and went out of his way to make sure my dad and I we Preston was a delight to work with on my recent 2008 Ford Edge purchase. He was very professional and went out of his way to make sure my dad and I were comfortable. He went above and beyond by taking additional photos of the vehicle and sending them to me. Overall a great experience! More
by Satisfied Customer
Employees Worked With
Preston Espinosa
April 12, 2020
Joe Machens Ford has always made shopping easy. We had Cameron as our sales person this time, made our buy experience very easy. He put 100% into helping us to get us the very best deal possible! Got us i Cameron as our sales person this time, made our buy experience very easy. He put 100% into helping us to get us the very best deal possible! Got us in the vehicle we wanted made sure not to waste any time throughout the process and kept us updated the whole way through! More
by jme237
