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Joe Machens Ford
Columbia, MO
1,138 Reviews
Conveniently located in Columbia, MO, Joe Machens Ford Lincoln has served the mid-Missouri area since 1969. Family owned, we make excellent customer service our number one priority. There are four locations within Columbia: our Main Showroom, Truck Center, Pre-Owned Supercenter, and Machens Vandiver. We have a large inventory of new Ford and Lincoln vehicles to choose from and have been the #1 volume pre-owned dealer in the State of Missouri for 17 straight years. Let us know how we can serve your automotive needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,138 reviews
February 15, 2019
New F-150 I traveled from STL to buy a new truck from Machens Ford. I am return customer. Not only did I get a great deal, I had the pleasure of working with th I traveled from STL to buy a new truck from Machens Ford. I am return customer. Not only did I get a great deal, I had the pleasure of working with the best in the business. Justin Cochran and Doug Mooney...see you guys next time I need a new vehicle. . More
by Jasper
Employees Worked With
Mark Davis, Doug Mooney, Justin Cochran
January 26, 2019
Great people to work with Mackenzie Short was our contact. She worked with us to get us the best deal. She was able to get the car we wanted transferred from Jefferson City t Mackenzie Short was our contact. She worked with us to get us the best deal. She was able to get the car we wanted transferred from Jefferson City to Columbia making our driving distance a lot less. Once we arrived, we were greeted by Mackenzie and she followed thru until we walked out the door and drove off in our beautiful Mustang convertible More
by Herbie
Employees Worked With
Mackenzie Short
January 17, 2019
Experience was great for purchase; not so good on follow up! Purchased 2013 Lincoln on Wednesday, Jan. 9. Mack McKinney was salesman. He gave us a price, trade in value on our car and we agreed. Great! David Purchased 2013 Lincoln on Wednesday, Jan. 9. Mack McKinney was salesman. He gave us a price, trade in value on our car and we agreed. Great! David Mark did the documents. He was a pleasure to work with. Mack got our car ready and we headed home, 280 miles. On SATURDAY, 3 days later WATER PUMP LEAKING BAD! ON Monday took car to local Ford. Estimate to repair $1200-$1500. Called Mack. He said "All mechanics will find something wrong" He said "maybe" we had warranty, maybe 50-50. I said Mark Davis said 30 days, 3,000 miles. My copy of warranty showed Water pump is covered. Mack said send info from local Ford and "he'd take care of it" I had Ford send the estimate on Monday. Called Mack on Tuesday and Wednesday. No answer. Called Mark Davis to verify 30 day 3,000 mi limited warranty". He did. Said he wold talk to Mack. After 3 days still no answer from Mack. William Green More
by wag106
January 11, 2019
Ryan Longenecke Ryan was extremely helpful in showing us the inventory and making our decision. He went over all the details and accessories on the truck. We would re Ryan was extremely helpful in showing us the inventory and making our decision. He went over all the details and accessories on the truck. We would recommend Ryan and Joe Machen to everyone. More
by Galen
January 07, 2019
Bought 3 vehicles from Ryan, Ryan, knows his stuff, honest, great to do business with. Tom ,wha can i say, Ryan is a professional sales consultant., highly recommend Ryan. Worked Ryan, knows his stuff, honest, great to do business with. Tom ,wha can i say, Ryan is a professional sales consultant., highly recommend Ryan. Worked very hard for me. More
by Golfer
Employees Worked With
December 31, 2018
Best car buying experience I knew I was looking for something safer than what I was in. Mark asked the right questions which led to him finding the perfect car for me. I would I knew I was looking for something safer than what I was in. Mark asked the right questions which led to him finding the perfect car for me. I would highly recommend Mark Dietzel at JMFL More
by VIP
Employees Worked With
Mark Dietzel, Jon Niswonger
December 28, 2018
Over 30 years of trust! I have worked with Bruce Mulnix for over 30 years! I completely trust Bruce and the staff at Machens Ford. The buying process is easy and enjoyable. I have worked with Bruce Mulnix for over 30 years! I completely trust Bruce and the staff at Machens Ford. The buying process is easy and enjoyable. I never get the "run around" or "play the pricing game" and am treated with respect. It is honestly a great experience every time. Thanks so much! Steve Hotsenpiller Steve's Pest Control, Inc. More
by steveh123
December 22, 2018
3rd Vehicle purchased and all 3 good experiences! We were ready to trade in our 2014 Ford Escape. Ronni Niswonger had sold us our two previous vehicles, so my husband contacted her. She knew just wha We were ready to trade in our 2014 Ford Escape. Ronni Niswonger had sold us our two previous vehicles, so my husband contacted her. She knew just what we were looking for, and found us a great SUV. We drove it, and purchased it within just a few days. We always enjoy talking to Ronni and working with her. Our experience was great overall. We really like our new vehicle, which is a 2018 Ford Edge. We liked our Escape a lot, but the Edge is a little bigger. We worked with Dan Mahurin on financing, and he was also very enjoyable to work with. The entire experience was very good. More
by FordFriend
Employees Worked With
Dan Mahurin, Ronni Niswonger
December 22, 2018
Thank you The sales staff were all extremely helpful and professional, especially Carlos, my salesman. My intentions were to test drive only, but I ended up wit The sales staff were all extremely helpful and professional, especially Carlos, my salesman. My intentions were to test drive only, but I ended up with a great deal on a new vehicle. Carlos was very knowledgable and did a great job showing and explaining the new features. I had forgot my garage door opener in my trade-in, and appreciated Carlos tracking it down for me. The paperwork was easy and the overall experience was positive. Thank you! More
by CGM
December 12, 2018
2018 Ford F150 We had a great experience with Marc in Finance and Kerry in Sales. We had done a bit of our own research prior to visiting and were led right to the We had a great experience with Marc in Finance and Kerry in Sales. We had done a bit of our own research prior to visiting and were led right to the 2 trucks we wanted to test drive. We were informed about a few more options, but not pressured to look at anything other than what we wanted to look at. We love our truck and all the personal service. More
by KarolMikeD
