Joe Machens Ford

Great experience He really listened to me and worked very hard to find me the right vehicle. I don't like buying a car, but he made it very easy and relaxed for me. He really listened to me and worked very hard to find me the right vehicle. I don't like buying a car, but he made it very easy and relaxed for me. More

Quick and painless Ryan was very knowledgeable and helpful , he took the time to explain everything and made me feel at ease. The process was fast . I told them what I e Ryan was very knowledgeable and helpful , he took the time to explain everything and made me feel at ease. The process was fast . I told them what I expected and that’s what I got. More

SAM'S THE MAN IF YOUR LOOKING FOR A NEW VEHICLE We sent an email Thurs morning saying we were interested in a specific car--It wasn't very long before Samuel Stovall called us... per our request, w We sent an email Thurs morning saying we were interested in a specific car--It wasn't very long before Samuel Stovall called us... per our request, we set up an appointment for 10:30 the next morning---we got there and Sam met us at the front doors with the car we were interested in.. took a test drive and filled out the paperwork ( Sam was very helpful with the paperwork)-- Eric Highley did an awesome job getting us a great rate on our financing---we were signing the papers before noon--- had to wait just a little bit for them to finish detailing the car BUT that was okay as it was a nice day and we sat out on the patio sipping tea---when the car was ready, Sam took the time to answer all our questions and show us how everything works.... Awesome Customer Service from Sam Stovall, Eric Highley and everybody else involved in the transaction--- it went smoothly and was done in a short time--- the only way it could have been faster is IF we had filled out the financial info online ( like we did last time we bought a vehicle) and emailed it ahead of time... We are repeat buyers BUT it was 18 years ago that we bought the truck from them-- it was an awesome vehicle with no major mechanical problems- with the excellent customer service we received the 1st time, we naturally came back to Joe Machens Ford.... I also wanted to say in response to another review I read on Google, we are NOT wealthy people / "important people" NOR look wealthy--just plain old everyday folk and we received AWESOME SERVICE.... I loved the fresh popcorn and the wide variety of drinks ( raspberry tea is to die for)... the restroom were clean and well stocked.. and the huge TV and lounge area was great.. as was the patio. Thanks Sam and Eric for everything... Van and Nancy Kessler More

Love new F150 great guy to work with Brian was very professional and good. Got there early and then back home in time to enjoy the rest of the day with family and s great guy to work with Brian was very professional and good. Got there early and then back home in time to enjoy the rest of the day with family and show off new truck. Grandkids named it Jackson Storm after the one in Cars the Movie. Thanks to a great dealership! More

EXCELLENT service Excellent service from start to finish! This is the 2nd vehicle I've purchased from Joe Machens, I won't go anywhere else! Ronni is by far the best sa Excellent service from start to finish! This is the 2nd vehicle I've purchased from Joe Machens, I won't go anywhere else! Ronni is by far the best salesperson I have ever dealt with!! More

Great buying experience Ryan and Todd were great to work. They both are so friendly and helpful. They both answsered all our questions and made the buying experience so smo Ryan and Todd were great to work. They both are so friendly and helpful. They both answsered all our questions and made the buying experience so smooth and great. More

I knew what I liked and Ronni made it come true.! Ronni Niswonger is real asset to your business. She is patient, takes all the time to explain the options. This was a special order and she stuck to Ronni Niswonger is real asset to your business. She is patient, takes all the time to explain the options. This was a special order and she stuck to the price we agreed on. Thanks Ronni, well done!!~ More

Excellent Experiance Went to Joe Machens Ford to purchase a car or sales man was Thad Kimbell, he hooked us up with a 2017 Ford Fusion SE the car we wanted. The process wa Went to Joe Machens Ford to purchase a car or sales man was Thad Kimbell, he hooked us up with a 2017 Ford Fusion SE the car we wanted. The process was fast and painless had us in and out, very friendly and professional. I would recommend Joe Machens and Thad Kimbell for any of your new or preowned needs for a car. More