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Joe Machens Ford
Columbia, MO
1,138 Reviews
Conveniently located in Columbia, MO, Joe Machens Ford Lincoln has served the mid-Missouri area since 1969. Family owned, we make excellent customer service our number one priority. There are four locations within Columbia: our Main Showroom, Truck Center, Pre-Owned Supercenter, and Machens Vandiver. We have a large inventory of new Ford and Lincoln vehicles to choose from and have been the #1 volume pre-owned dealer in the State of Missouri for 17 straight years. Let us know how we can serve your automotive needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,138 reviews
July 17, 2014
Thanks Nate and staff Great to work with everyone from Machens. They treated me fair and once a deal was made the closing went quick and simple. The whole staff was stra Great to work with everyone from Machens. They treated me fair and once a deal was made the closing went quick and simple. The whole staff was straight forward and professional. More
by wagaces
July 16, 2014
Aweseome Truck Buying Experience. These guys were great to deal with. They have a team of people that service the heck out of you. I live in St. Louis and they delivered my new truck These guys were great to deal with. They have a team of people that service the heck out of you. I live in St. Louis and they delivered my new truck to my driveway and drove my trade-in back to Columbia. I never left my house as we did the whole transaction over the phone/email. They were straightforward to deal with...no games, etc. They made the car buying experience easy. They are super-responsive and always follow-up...even after the sale and most importantly no BS. I would definitely recommend them. More
by smb0460
Employees Worked With
July 16, 2014
Great Sales People We had an overall great experience when it came to picking out our vehicle. I couldn't of asked for a better service. They weren't pushy and they didn We had an overall great experience when it came to picking out our vehicle. I couldn't of asked for a better service. They weren't pushy and they didn't pressure us into buying a vehicle. I would definitely recommend them to my friends and family More
by kcline8822
July 13, 2014
Very friendly and easy buying experience. Bill was very easy to work with, I did not feel overly pressured, which was important to me. My only complaint would be the lack of competitive loan Bill was very easy to work with, I did not feel overly pressured, which was important to me. My only complaint would be the lack of competitive loan rates Ford offers, but that is no fault of Machens Ford. More
by ltemp56
July 13, 2014
Thanks Troy Atkisson!!!!!!!!! We recently purchased a truck from Joe Machens and Troy was our salesman. He was great to deal with very friendly more importantly he listened to what We recently purchased a truck from Joe Machens and Troy was our salesman. He was great to deal with very friendly more importantly he listened to what we wanted and gave it to us. He was fair and honest with no bs he let us know exactly what was going on, we couldn't of asked for a better experience. We will recommend this dealership and salesman to friends and family plus we will be back ourselves. More
by AngieB.
Employees Worked With
Troy Atkisson
July 09, 2014
Ford Experience The entire staff worked with me to ensure a satisfying experience. The sales staff kindly explained everything about the vehicle. The finance departm The entire staff worked with me to ensure a satisfying experience. The sales staff kindly explained everything about the vehicle. The finance department went the extra mile to ensure I received a good loan rate. I appreciate all their efforts. More
by J. Y. Davis
Employees Worked With
July 02, 2014
James was fantastic!! James and all the staff on Vandiver were great to deal with! I had a bad experience at one of the other Joe Machen dealerships but the Machens on Vand James and all the staff on Vandiver were great to deal with! I had a bad experience at one of the other Joe Machen dealerships but the Machens on Vandiver is the most friendly! More
by kdental
Employees Worked With
James Walker
July 02, 2014
Great experience My experience at the Joe Machens Ford was amazing. It would not have been possible with out Mack though. From the day we came in, to the day we left h My experience at the Joe Machens Ford was amazing. It would not have been possible with out Mack though. From the day we came in, to the day we left he made sure we were content. He never tried to get over and he stayed in our price range. He was wonderful, we will for sure be using him from here in out abd recommending him to everyone all over!!!! More
by jalisa123
Employees Worked With
June 30, 2014
MACK MCKINNEY PROVIDED EXCELLENT SERVICE! My showroom sales representative, Mack McKinney, provided me with exemplary service. Mr. McKinney was very courteous and extremely knowledgeable of t My showroom sales representative, Mack McKinney, provided me with exemplary service. Mr. McKinney was very courteous and extremely knowledgeable of the product he was selling, plus I could not have gotten a better deal on my purchase anywhere else. I have already recommended Mr. McKinney to several of my friends in the Jefferson City, MO area. My oath is to continue to patronize Joe Machens Ford in "Columbia", MO for as long as I am in existence! This is my second purchase to this dealership. More
by mrgeorge68
Employees Worked With
June 29, 2014
Awesome customer service We were greeted when we first arrived and the awesome customer service continued with a follow up phone call. I would definitely recommend them to ot We were greeted when we first arrived and the awesome customer service continued with a follow up phone call. I would definitely recommend them to others. Everyone was friendly and welcoming. I am loving my new car. I just cannot say enough good things about Bruce. He's just such an awesome guy to work with. More
by Allyburger
Employees Worked With
Bruce Mulnix
