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Joe Myers Toyota
Houston, TX
353 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 353 reviews
October 09, 2018
Service Department Scam AVOID SERVICE DEPARTMENT! I want to make it very clear that my review is about the service department, NOT THE SALES DEPARTMENT! Bought a new car the AVOID SERVICE DEPARTMENT! I want to make it very clear that my review is about the service department, NOT THE SALES DEPARTMENT! Bought a new car there about 6 months ago. It now has 10K miles and plenty of tread on the tire. Ran over a nail and took it to Joe Myers Service with nail in tire. Went and waited at a table which allowed me to see my vehicle in the service bay. A few guys took the tire of, looked at it and put the tire aside. 45 minutes later, nobody touched or looked at my tire. After my 4 children nearly destroyed the kids area and drove everyone in the waiting area insane, 45 minutes later, I went and looked for my service advisor. He was not there and someone said he was at lunch. I told a cashier that nobody had touched my tire in 45 minutes and she said she would get a manager. A manager walks by me 5 minutes later and looks at the tire and chats with 2 guys in the service bay. He returns and looks around like a lost puppy dog. I got his attention and said that he was most likely looking for me. He tells me that the service advisor went to lunch (Lunch at 3:30pm?) and didn't communicate with anyone like he should have. Then he tells me I need a new tire, assuming I am some idiot that fell off the turnip truck last night. Well, I called his bluff after cursing him gently for the horrible service I received (which is why I always avoided this service department for years. I live 2 miles away from it and I typically drive to Katy, ten miles away for service to avoid this place. I didn't have the luxury of doing that with a nail in a tire and 4 children in then car...not safe). I asked him to put the spare on and get my car pulled around asap. That was the only thing they did right. Took my car to Don McGill Toyota this morning at 9am and was out of there with a plug in the damaged tire at NO CHARGE in 30 minutes. They took the time to explain that it was not bad at all and wasn't even close to needing a new tire. I didn't even tell them about the previous day I spent at Joe Myers Service, but they explained this as a courtesy. Drove out of there with $300 buck in my pocket that Joe Myers Service tried to scam me out of, but I will never get that hour of my life back I could have spent with my children doing something fun. So, for that, Joe Myers Service will NEVER see me again. I'd rather pay $$ to have my car towed so I can avoid these scam artists that have an absolute lack of urgency and care for their customers. Joe Myers Service = Poor Service and probably a waste of money you could save elsewhere where people have higher ethical and moral standards. More
by Marky Mark
Employees Worked With
Stephen
October 09, 2018
Exceptional Professional Service with Integrity- Loc N I shopped different dealerships and found this place to be the best. The sales man Loc Nguyen kindly expressed all my concerns and indentified all o I shopped different dealerships and found this place to be the best. The sales man Loc Nguyen kindly expressed all my concerns and indentified all of my needs. His expert in cars made me feel confidence about my choice of car. I love his honesty of the pros and cons on my selection. Thanks big man! :) More
by Jonpham80
Employees Worked With
Loc Nguyen
October 09, 2018
NEW CAR PURCHASE This was the most relaxed car purchase I have ever made!!! My sales guy Rodney was great!!! He was not pushy and very honest and calm!!!!! Plus, th This was the most relaxed car purchase I have ever made!!! My sales guy Rodney was great!!! He was not pushy and very honest and calm!!!!! Plus, they had the best price for the car i was wanting!!!! More
by Highlander
Employees Worked With
Rodney
October 03, 2018
New car purchase I went to this dealer on 09/28/2018 to buy a 2018 Toyota Camry SE and I traded in my 2017 Toyota Avalon XLE. Abdoul and Mike helped me a lot, with the I went to this dealer on 09/28/2018 to buy a 2018 Toyota Camry SE and I traded in my 2017 Toyota Avalon XLE. Abdoul and Mike helped me a lot, with the price on the Camary and I was very satisfied with what I got for my trade in. Thanks a lot I will definitely recommend you guys. More
by Ramred 34
Employees Worked With
Abdoul and Mike the director off new cars
September 30, 2018
Outstanding and exceptional Bought a Tacoma on September 21st, was late due to the weather and traffic, but sales man Alex Arqueta made possible for me to walk out with new Truck Bought a Tacoma on September 21st, was late due to the weather and traffic, but sales man Alex Arqueta made possible for me to walk out with new Truck, he took the time to show me the vehicle and tell me about the new features no matter how late was, Financial agent Kevin service was exceptional, and professional got me out in no time. Thanks both for outstanding service. More
by Tacoma 2018
Employees Worked With
Alex Arqueta and Kevin financing agent
September 29, 2018
Great experience This was the best experience of any dealership I’ve dealt with. Doug Jones is an amazing salesman. Knowledgeable, courteous and very helpful!! Amazing This was the best experience of any dealership I’ve dealt with. Doug Jones is an amazing salesman. Knowledgeable, courteous and very helpful!! Amazing dealership. Highly recommend!! More
by Smilesalot
Employees Worked With
Doug Jones is who I worked with.
September 23, 2018
Great experience Tyrone and Brett were very helpful and know their business well. Vehicle buying is always stressful, but this time is was very seemless and efficient Tyrone and Brett were very helpful and know their business well. Vehicle buying is always stressful, but this time is was very seemless and efficient. Thank you More
by JWG
Employees Worked With
Tyrone and Brett
September 11, 2018
Good experience buying vehicle from Joe Myers Liked my highlander and got very competitive rate from Joe Myers. I wish Toyota has competitive rates on auto loans as well, otherwise a very good exp Liked my highlander and got very competitive rate from Joe Myers. I wish Toyota has competitive rates on auto loans as well, otherwise a very good experience. More
by Roh
Employees Worked With
Polad G.
September 05, 2018
Great sales experience Tyler Colvin was great. I did A Lot of research online before buying. Overall a great sales experience and service is always great here too. Tyler Colvin was great. I did A Lot of research online before buying. Overall a great sales experience and service is always great here too. More
by Joshua11
Employees Worked With
Tyler Colvin
September 03, 2018
Excellent Service!! Great overall experience purchasing my new car. They are extremely knowledgable, upbeat, honest, great prices and great selection to choose from. I hi Great overall experience purchasing my new car. They are extremely knowledgable, upbeat, honest, great prices and great selection to choose from. I highly recommend this dealership!! Brayan Serrano and Katherine Skinner were an excellent sales team and made the whole experience easy and enjoyable!! More
by AC
Employees Worked With
Brayan Serrano, Katheryn Skinner
