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Joe Myers Toyota
Houston, TX
352 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 352 reviews
May 01, 2018
Good buying experience I had a great experience buying a brand new Corolla today. I got the internet quote from 3 different Toyota dealers in Houston and Joe Myers quote is I had a great experience buying a brand new Corolla today. I got the internet quote from 3 different Toyota dealers in Houston and Joe Myers quote is the lowest. The sales person Brian Serrano was really friendly guy and he showed us few different colors and we finally picked the silver one. The car did not come with a tinted windows and he talked to the manager to throw in the tinted windows for us. I never had this kind of good experience buying a car and this is the first time I did not feel I got pressure from the sales person. More
by Jwkwan
Employees Worked With
Brayan Serrano , kenneth hutchings
April 30, 2018
Great saleman She is very excellent saleman and more knowledgeable person. She is friendly and she help me a lot and spent more time to tell about new car. She is very excellent saleman and more knowledgeable person. She is friendly and she help me a lot and spent more time to tell about new car. More
by Ho12345
Employees Worked With
Maria Reynoso
April 28, 2018
Happy Camper Justin was our Salesman, he was very thoughtful, never pushy and was very pleasant!! We were Happy Campers, it wasn’t complicated and thank you! Justin was our Salesman, he was very thoughtful, never pushy and was very pleasant!! We were Happy Campers, it wasn’t complicated and thank you! More
by Happy Camper
Employees Worked With
Justin
April 19, 2018
Highly recommended-Doug Jones is a top notch professional! I have had the experience when purchasing vehicles that they want to show you what they want and try to sell you what they want. Doug Jones took the I have had the experience when purchasing vehicles that they want to show you what they want and try to sell you what they want. Doug Jones took the time to listen and got my daughter her dream car. We walked in knowing what car we wanted to see. Not once did he try to influence our decision. Above all else, he was the most comprehensive and most professional salesman that I've ever had the pleasure of dealing with. He took the time to explain every feature of the car to my daughter and went the extra mile to set up features once we purchased the car. Talk about someone making you feel special and not just another number. Also, they had the largest stock of vehicles and so many to choose from. My next vehicle will be from them! Awesome financing as well! More
by HighSchoolGrad2018
Employees Worked With
Doug Jones, Mr. Bean
April 18, 2018
First off, the salesman Maria R. was friendly when showing . I dealt with Maria Reynoso to purchase my new vehicle and they were all very professional. Even Art in finance was professional and non of them pressu I dealt with Maria Reynoso to purchase my new vehicle and they were all very professional. Even Art in finance was professional and non of them pressured me to buy anything that I was wanting. More
by Ashok Gandhi
Employees Worked With
Maria Reynoso
April 18, 2018
HIGHLY RECOMMEND I would highly recommend them... we bought a Toyota Tundra this week.. my husband and I dreaded the shopping and buying experience.. BUT.. we were ple I would highly recommend them... we bought a Toyota Tundra this week.. my husband and I dreaded the shopping and buying experience.. BUT.. we were pleasantly surprised.. GREAT SALESMAN, GREAT PRODUCT, GREAT PRICE.. We felt like we were treated fairly and walked away with what we wanted for a good price.. you can’t ask for more than that.. More
by Happy Louisianan
Employees Worked With
Mike.
April 12, 2018
Scam customer and do unethical business First off, the salesman Abdul N. was friendly when showing you around. Then he start playing games like pretending to run back and forth between me an First off, the salesman Abdul N. was friendly when showing you around. Then he start playing games like pretending to run back and forth between me and his management team over a reasonable price. He promise to offer a $100 referral bonus if I persuade my partner to buy the truck. Anyway after we reach an agreeable price, he make you sign a "sell as is" document. This document is a scam because in the time we sit in the office and negociate prices and financial plan with the finance department, he (the salesman) go outside and start figuring what he can steal from your vehicle like the new carpet and all the perks of buying a new car from a dealer. When we finish our financial payment plan and drive off the dealer, we are dead tired and didn't bother paying attention to what was stolen. We only figure what was stolen and missing the day after. He never give us the $100 referral bonus he'd promised too. When I inquired him about it, he said to leave my mail address and the customer service team will send me the $100 check. I never receive it. All in, He scam me the $100 referral bonus he'd promised and a set of new Tacoma carpet which I don't know the value of. Also maybe other dealer gifts and perks that I don't know about since he is in control of what he is giving out. Second, never ever trust a financial manager under any circumstances was the hard lesson I learned from this dealership. I knew since ages ago to never trust a financial manager at any dealership, but this time I was introduce to a fellow Vietnamese by the name of Nhan Le. My partner and I trusted him so much because he is a fellow Viet, the kind of trust that some people do when they meet someone from their culture or heritage. We trust him so much we agree to whatever payment plan he recommend. The biggest scam from this dealership is when Nhan Le recommend us to buy the Mechanic Protection Plan. We immediately reject the idea but Mr. Le said "that we can try it out for 30 days and after 30 days we can cancel it for a full refund." He insist we try it out since it cost us nothing if we cancel it. We agreed and fell into the finance department's trap. We took the time to go to this dealership during Lunar New Year Celebration just to cancel the Mechanical Protection Plans on time in hope to get a full refund like Mr. Le suggested. We submit to him the filled and signed cancellation documents hoping everything is in good hand. Mr. Le never submit our cancellation documents. After a few months and I have no evidence of refund for the Mechanical Protection Plan, I got worry and call Mr. Le's office many time. He never pick up his phone, not even once even when I leave multiple recorded message to request a call from him. I call The MPP headquarter and a customer rep said they never receive any cancellation document for my plan. She said she can help me start a cancellation process but it has to be based on the current month. I finish the process with her. Over the next few days I try to call Mr.Le to get some answer from him but all my calls ignored. I call the dealership front desk and have them set me up with a random financial manager in hope to catch Mr. Le who's avoiding me. First I got a guy name Victor who said he can't help me. Then I got another guy name Mark who claimed he is Mr Le's supervisor and that I should give him a days to investigate the matter. He promised (haha I know) he'd call me back early the next day to resolve my situation. I never got his call. The refund from MPP cancellation came and we lost $1.5k. Nice colluding work Finance Department. Ya'll deserve a nice big bonus from Mr. Myer at the end of the year for sure, but will you live long and healthy enough till the end of the year to get that bonus? Karma will prevail (I am not threatening). My complaint will not end here. I have file complaints with the BBB and State Attorney. You will hear my voice for sure. More
by arthurqta
Employees Worked With
Abdul N. saleman, Nhan Le and Mark from finance.
April 10, 2018
Toyota Highlander purchase Our salesman Alex Weir was excellent! He really worked with us 2 different days on our choice of car. He spent hours each day giving us all the info Our salesman Alex Weir was excellent! He really worked with us 2 different days on our choice of car. He spent hours each day giving us all the info we needed in making our final decision. Everyone in each dpt. helped making our buying process go smoothly. This is why we are returning Toyota customers! More
by Diane51
Employees Worked With
Alex Weir
April 10, 2018
Excellent I’d been shopping for a new car for the last couple of weeks really tired of sales people being pushy. One dealerships sales person brought their mana I’d been shopping for a new car for the last couple of weeks really tired of sales people being pushy. One dealerships sales person brought their manager out to push me to buy a car. Which Inferiated me so much I purchased my car with Mike at Joe Myers Toyota. Mike was really great not pushy made buying the car a better experience. More
by Toyotamike1234
Employees Worked With
Mike
April 10, 2018
Love my new Toyota Corolla I had an amazing experience. My car broke down and so I needed a car ASAP as I commute 45 minutes from and to work. My credit score is super low and I had an amazing experience. My car broke down and so I needed a car ASAP as I commute 45 minutes from and to work. My credit score is super low and I knew I was gonna have some issues getting a car without a co-signer. I came in and was greeted by Michael Dabboure. He made me feel spelcial from the moment he walked me to his desk til the moment I left the delivery garage! As I mentioned before, my score is low. Everyone at that dealership did the absolute best to get me a car the same day. They were calling banks to get me approved.. Michael offered me food and coffee which I enjoyed very much. (I was there 6 hours) but it was worth the wait. Michael took me to the Accounting department and they are amazing too, Ileana and Mark are awesome and funny. My experience was overall amazing. Thank you, Mike D and your team for getting me a new car. I love my Toyota Corolla!! More
by Erick Palacios
Employees Worked With
Michael Dabbour
