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Joe Myers Toyota

Houston, TX

1.8
342 Reviews

19010 Northwest Highway

Houston, TX

77065

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Showing 342 reviews

December 24, 2022

I came in to Joe Myers Toyota for a scheduled oil change for my 2021 rav4 with 15K mile on it. They tried to push 6 more services that are not needed. After I declined and the oil change was done, I got in More

by rsjlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Teran service manager and Patrick Bonin assistant service manager , Daniel Flores
Jan 06, 2023 -

Joe Myers Toyota responded

Thank you, R.S, for your feedback. It is our goal that every customer leaves 100% satisfied so we are disappointed to hear that you did not. Our team would like to speak with you so that we can address your concerns. We would like to hear more details about your experience. Please contact Jose Teran at Jteran02@joemyerstoyota.com and we will do our best to make this better.

December 14, 2022

This is by far worst business and people a complete trash and garbage nothing here can be called business it’s a scam( rip off ) team that doesn’t care at all about customers.Stay away from this garbage comp More

by dragancess@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Roger,Stanley,Isa,Toledo… all of them are human garbage , kenneth hutchings, Nikki Van Doran, Daniel Flores
Jan 09, 2023 -

Joe Myers Toyota responded

Hello Dragan, and thank you for your feedback. We are dedicated to our customers and providing outstanding customer service in all that we do. We cannot express how sorry we are over this situation. We take these claims very seriously - we make it our mission to be an inclusive environment for all. We would like to better understand the situation and what happened, so Please contact Leo Posada at 281-664-6022 or Lposada@joemyerstoyota.com and we will do our best to make this better.

November 19, 2022

Never purchase an extended warranty from Toyota. It does not cover anything. My car idles rough, has shut off while idling, smells like gas and not only do they claim nothing is wrong they charge $1 More

by Never again
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Nov 21, 2022 -

Joe Myers Toyota responded

Thank you for bringing this to our attention. Our team prides ourselves on providing professional and customer-focused service and we're sorry you didn't receive that. Please contact Jose Teran at Jteran02@joemyerstoyota.com and we will do our best to make this better.

September 20, 2022

So I am in the market for the 2023 Sequoia. Did my homework and identified the model I wanted going through Toyota's Web site. I then proceeded and submitted a request for a quote from Joe Myer More

by ikayyali
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alexander Argueta
Sep 26, 2022 -

Joe Myers Toyota responded

We want to thank you for taking the time to give feedback about your recent experience. Our goal is to deliver a great experience and we missed the mark. Your satisfaction is important to us and we would appreciate the opportunity to learn more about your experience. Please contact Leo Posada at 281-664-6022 or Lposada@joemyerstoyota.com and we will do our best to make this better.

September 17, 2022

Sunni Lewis Assistant Service Manager at Joe Myers Toyota in Houston looked up all my past service records to verify the service I needed. Her integrity, professionalism and efficiency were greatly appreciat More

by Grams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sunni Lewis
Sep 19, 2022 -

Joe Myers Toyota responded

Thank you for your positive review!

August 10, 2022

Put a deposit down on a Sienna a few months back. We agreed to a selling price. Once the vehicle arrived, they wanted me to pay 10k over the agreed price. This should be illegal! The salesperson is s More

by Bulls_on_parade
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mitch Saulsberry, Leo Posada
Aug 15, 2022 -

Joe Myers Toyota responded

We never want a customer to feel as though we aren't doing everything in our power to honor a price. We would love to speak with you about your concerns and see if there's anything we can do to earn back your trust. Please contact Leo Posada at 281-664-6022 or Lposada@joemyerstoyota.com and we will do our best to make this better.

May 06, 2022

DO NOT BUY YOUR VEHICLE FROM HERE! !!!! Borderline illegal tactics used here and it has shown me I will never buy from a dealership ever again. Agreed on a price given to me with the sa More

by Gotofredhaas
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Razek Ahmed
May 11, 2022 -

Joe Myers Toyota responded

We are sorry if you felt pressured to purchase any additional warranties. We never want a customer to feel pressured to buy, but instead empowered with enough knowledge to make the decision that is best for them. Please contact Leo Posada at 281-664-6022 or Lposada@joemyerstoyota.com and we will do our best to make this better.

April 07, 2022

Attention! !! Look for Bama (Michael White), best buying experience ever, no games. If you're heading to Don McGill Toyota right now, you better turn around and More

by danny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bama
Apr 11, 2022 -

Joe Myers Toyota responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

March 09, 2022

I am very disappointed in the sales tactics used by this dealership. I was trying to find a Toyota Tundra and advised that this location had one in transit. The dealership called me to tell me that the ve More

by adrihoulton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
do not recall
Mar 14, 2022 -

Joe Myers Toyota responded

Hello and thank you for bringing this to our attention. At our dealership, we pride ourselves on straightforward, no-nonsense, and transparent dealings with our clients. It is discouraging to hear about your situation and we would like the opportunity to try and regain your trust in our business. Please contact Melissa Pulido at 281-664-6050 or MPulido@joemyerstoyota.com and we will do our best to make this better.

February 20, 2022

BUYER BEWARE! Price gouging at this dealership!! Save yourself thousands of dollars and go to a different dealership. They will try and tell you everyone is doing More

by M.Wi.
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David
Feb 23, 2022 -

Joe Myers Toyota responded

Hello, M. We aim for fair, competitive pricing on our vehicles. We're always willing to try and find a way to get customers the best deal possible, and we're sorry that you are dissatisfied with our prices. We'd love to speak with you and see if there's anything we can do to address your concerns. Please contact Melissa Pulido at 281-664-6050 or MPulido@joemyerstoyota.com and we will do our best to make this better.

Feb 23, 2022 -

M.Wi. responded

I find it hard to believe that charging $6,999 for "market value adjustment" is the best deal possible. Several dealerships in the area charge $3,000 or $5,000 for this fee. There are dealerships that do not charge this at all, which is the way it should be. In addition, almost $800 (about twice as much as others) for window tint is ridiculous! So this market value adjustment and mark up on tint is nothing short of a scam and price gouging. I would say "dissatisfied" is down-playing these egregious business practices.