Joe Myers Toyota

Never purchase an extended warranty from Toyota. It does not cover anything. My car idles rough, has shut off while idling, smells like gas and not only do they claim nothing is wrong they charge $1 It does not cover anything. My car idles rough, has shut off while idling, smells like gas and not only do they claim nothing is wrong they charge $165 to tell you nothing is wrong. Save your money on the warranty so you have money for the mechanic. Expect issues at 70k miles. More

So I am in the market for the 2023 Sequoia. Did my homework and identified the model I wanted going through Toyota's Web site. I then proceeded and submitted a request for a quote from Joe Myer Did my homework and identified the model I wanted going through Toyota's Web site. I then proceeded and submitted a request for a quote from Joe Myers Toyota. 2 days later I received a quote via email, and to my surprise, the quote was for little over $100K. Yes. over $100K for a 2023 Toyota Sequoia limited Edition. Not even top of the line Capstone. While examining the quote, MSRP was $4K above what Toyota publishes on their own Web Site. $67K instead of $63K. That's not the major problem, further down the quote, they included a special line item "Inventory Adjustment" for $24K and another $1700 for special handling. What a rip off. How are they getting away with this. It should be flat out illegal what they are doing to people. In my opinion Toyota is part of the problem. How are they allowing this dealer to tarnish their name with these despicable tactics. Who in the world is going to pay over $100K for a mid range family SUV. Toyota. This is on you. no one is going to stop this behavior if you don't step in and do something about it. More

Sunni Lewis Assistant Service Manager at Joe Myers Toyota in Houston looked up all my past service records to verify the service I needed. Her integrity, professionalism and efficiency were greatly appreciat in Houston looked up all my past service records to verify the service I needed. Her integrity, professionalism and efficiency were greatly appreciated! It’s service technicians like her that will bring me back. More

Put a deposit down on a Sienna a few months back. We agreed to a selling price. Once the vehicle arrived, they wanted me to pay 10k over the agreed price. This should be illegal! The salesperson is s We agreed to a selling price. Once the vehicle arrived, they wanted me to pay 10k over the agreed price. This should be illegal! The salesperson is stuck in the middle. I know it's not his fault. He has been great throughout the hold process. Shame on you management at Joe Myers Toyota for adding a "hybrid adjustment" to the price after we made an agreement. More

DO NOT BUY YOUR VEHICLE FROM HERE! !!!! Borderline illegal tactics used here and it has shown me I will never buy from a dealership ever again. Agreed on a price given to me with the sa !!!! Borderline illegal tactics used here and it has shown me I will never buy from a dealership ever again. Agreed on a price given to me with the salesman and once I got to the finance manager, I was told I did not qualify for the Toyota APR special unless I also got the extended warranty. I said at least 10 times I do not want extended warranty. After smudging the numbers around and trying to trick me into getting it anyways, I refused to pay the down payment until the following day. After doing some research I find that lying to a customer about what they qualify for unless they buy another product is illegal and against consumer protection laws AKA “tied selling”. Anyways I brought this up to the salesman and he called the finance manager out and I was immediately brought back to redo the paperwork without the ridiculous charges I never wanted and for the APR special I qualified for from the very beginning. And guess what, the finance manager STILL tries to push the extended warranty on me. Completely crazy and at this point in the world these tactics full of lies and tricks will be the demise of car dealerships like this. Razek Ahmed is the finance manager behind this craziness. He will lie right to your face and try and make you feel bad for calling him out on his lie. DO NOT BUY YOUR CAR FROM HERE!!! More

Attention! !! Look for Bama (Michael White), best buying experience ever, no games. If you're heading to Don McGill Toyota right now, you better turn around and !! Look for Bama (Michael White), best buying experience ever, no games. If you're heading to Don McGill Toyota right now, you better turn around and come to Joe Myers and look for Bama. Or you will get scammed somewhere else. More

I am very disappointed in the sales tactics used by this dealership. I was trying to find a Toyota Tundra and advised that this location had one in transit. The dealership called me to tell me that the ve dealership. I was trying to find a Toyota Tundra and advised that this location had one in transit. The dealership called me to tell me that the vehicle arrived and I could come and take a look at it. I was at the dealership within the hour and when I arrived, they told me the car had been sold and was off the lot, then they tried to sell me trucks that were in transit from the spec sheet. I will NEVER do business with them since they obviously do not value my time or expectations. I caution anyone seeking professional help with purchasing a new vehicle to look elsewhere. More

BUYER BEWARE! Price gouging at this dealership!! Save yourself thousands of dollars and go to a different dealership. They will try and tell you everyone is doing Price gouging at this dealership!! Save yourself thousands of dollars and go to a different dealership. They will try and tell you everyone is doing it and guilt you into buying but DO NOT buy from here. Absolutely detestable. More

Always excellent customer service I have been coming here since 2000 my vehicles are always repaired and maintenance right the first Time Jesse and Tony always do an excellent job. since 2000 my vehicles are always repaired and maintenance right the first Time Jesse and Tony always do an excellent job. More

No longer a 5 rating with our family. Our last experience showed the change in how the service department takes care of their mistakes. Under the hood, the cover was left off and not put back on, the trunk h showed the change in how the service department takes care of their mistakes. Under the hood, the cover was left off and not put back on, the trunk had the GPS box unplugged and left to run around, the cup hold was broken, a bulb left in the seat where was suppose to be put back on the car, our rear view shield no longer worked and as well as the cd player. We were informed it would be taken care of after send a message to the service advisor. However since he no longer works there, Jose Teran replaced him and now in order to get the items fixed, it will run $5,00-$10,000+ dollars. He is only willing to pay for the missing item under the hood "as a courtesy". We have never been treated this way or had these experiences prior to 2021. The vehicle is in their possession and we for 24 hours now and he wasn't even considerate about checking to see if we needed a loaner car or anything. Disconnect the back shade, $1400-$1800, fix shade motor $5000+, buy a DVD $100 but this may not take care of the problem, but if it doesn't solve the problem they can't do it, repair cup holder $400-$500. This reputable dealership has been servicing our vehicle every 5000 miles and doing all repairs for over 10 years. Our 2021 experiences along with Jose Teran has changed how we view Joe Myers Toyota Service Dept. More