
Joe Myers Toyota
Houston, TX
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Terrible experience with this dealership trying to get work done on a vehicle that was purchased from it with additional coverage policies. I bought the Highlander new with a policy that was to cover door work done on a vehicle that was purchased from it with additional coverage policies. I bought the Highlander new with a policy that was to cover door dings and scratches. The dealership refuses to do any work, now claims I have to contact some other company directly (and they keep sending me to the wrong company), and claims that scratches are not covered. Know that extended warranties are a waste and that Joe Myers does not stand behind products it sells. And, it took 30 minutes to find all of this out because of being transferred from one department to the next. They hang up on you or rudely transfer you without understanding what you just told them. Same with Victor--telling me to call someone I just told him directed me to call the dealership. Never again with Joe Myers, and maybe never again with Toyota. More
Sorry i ever stepped foot on their lot. Bought a very clean used car that turned out to be a lemon. Day i made my first payment i returned and left with a tiny ford ranger 10k in debt and 5k less cash f clean used car that turned out to be a lemon. Day i made my first payment i returned and left with a tiny ford ranger 10k in debt and 5k less cash for a 6k truck. They should have refunded full price. The story goes on. If i had time id speak with a lawyer. Dont go here. More
It was time to trade in my ten year old toyota and get something newer. in the past i've only bought new toyota cars because as the saying goes, i didn't want to buy other peoples problems. since i could something newer. in the past i've only bought new toyota cars because as the saying goes, i didn't want to buy other peoples problems. since i couldn't afford a new car i started to look at used cars. ideally i wanted something that still had some of the original factory warranty left on it. but after internet research and two days of shopping around i ended up choosing a car that did not have a factory warranty just because it was too clean and too good of a used car to pass up; also, it was a toyota that was serviced through joe myers, and if a problem does come up, the car does have a 3 month or 3,000 mile dealership warranty through MPP. those two things gave me great peace of mind. overall i am happy with joe myers toyota and this was my 3rd purchase there. the salesman i worked with was mature, knowledgeable and professional, and unlike extremely young salesmen, he did not play games. I would like to add that all of the used car sales people at joe myers were helpful and courteous but i've decided to work only with Neal and Sam Giannola. They are strait shooters and will find the right car for you. I recommend them. More
i bought a 2012 Camry, pricing and finance were done on line, very efficent, price of the car is the best amount other dealership in town. I picked up the care on a late Friday evening, I was treated wit line, very efficent, price of the car is the best amount other dealership in town. I picked up the care on a late Friday evening, I was treated with a very friendly team. Steve was very patience with me and went through everything in details about the car. This is the best car buying experience after 6 new cars bought in 15 years. More
Was told to bring in my new truck for tinting and did so the following morning. After 2 hours I went and ask if it would be much longer and was told that the tinting machine was broke. I retrieved my keys a the following morning. After 2 hours I went and ask if it would be much longer and was told that the tinting machine was broke. I retrieved my keys and left telling them I would never be back. This is the worst dealership I have ever encountered. More
12/29/2012 I went into their dealership with every 12/29/2012 I went into their dealership with every intention of purchasing a Toyota Tundra Texas Edition. I spoke with a Sales Associate and a manag 12/29/2012 I went into their dealership with every intention of purchasing a Toyota Tundra Texas Edition. I spoke with a Sales Associate and a manager and they were to locate a specific vehicle (color, style etc.)and they were to call me back. After a few hours, I had not heard from either one of them. I called the manager who had originally helped and asked for the status of my quote. He said that he would have to check and call me back within the hour. Well, 2 days later with not hearing from anyone, I stopped in at Don McGill in Katy. Within a few hours, I was proud owner of a 2012 Toyota Tundra which I plopped down $37K for. I guess business is so good that you did not need the sale. More
I went to Joe Myers after having a less than stellar experience at Don McGill toyota. I came in armed with the pages of 3 different cars they had on their website that I wanted to drive. My father and I experience at Don McGill toyota. I came in armed with the pages of 3 different cars they had on their website that I wanted to drive. My father and I pulled up and Cesar greeted us before we even got to the entrance to the used car show room. He immediately took my papers on the cars and went to look them up. He said one or two of the ones I'd found online had been bought but he would show me ones that were very similar. He pointed the cars out to me and let my dad and I look around and "kick the tires" so to speak, while he went and got the keys for the 3 different cars I wanted to test drive (an altima, corolla and camry). We got to the dealership a little after 6:30 and I'd already driven 2 cars by 7 PM. After driving the 3rd I decided on a 2011 camry. There was only one problem, the car i'd brought the paper in on was a 2010 camry, so my dad and I immediately braced for a price increase. Without us even having to ask, Cesar got his manager to approve selling me the 2011 for the same price as the 2010 was listed. I was filling out paper work by 7:30, in the finance section by 8 and driving away in my new car right when the dealership closed at 9. I had to go back the following Monday so they could touch up my bumper (a scratch I hadn't even noticed in the dim light but one they insisted on fixing)and upon hearing that they were going to need to refinish it instead of just touch it up, Cesar took me to lunch (he knew I was taking my lunch break from work in order to get this fixed). I would highly recommend Joe Myers and Cesar to anyone looking to buy a car. Even while I was sitting waiting for them to finish up my car multiple salesmen stopped to say hello and make sure I had everything that I needed. There was no "greasy salesman" around. More
Let me preface that I have purchased more than 15 new vehicles over the last 30 years. This dealership is both Professional and Friendly. Everyone there was extremely kind and helpful. The selection was vehicles over the last 30 years. This dealership is both Professional and Friendly. Everyone there was extremely kind and helpful. The selection was fantastic and the negotiation was clean and easy. They were upfront and honest. It was definitely the best car buying experience I have had over the years. I look forward to continuing this relationship with Joe Myers Toyota! More
Love these people. They are good for their word, and if anything goes down they make it right. My wife will buy a car next month. We are both in sales and we know exactly what to look for. Paul is humble anything goes down they make it right. My wife will buy a car next month. We are both in sales and we know exactly what to look for. Paul is humble and a great salesperson. Please see him-he will take care of you. More
Most dealerships I visited gave me the ring-a-round until I arrived at Joe Myers Toyota. They have a good inventory and they helped me get into a great vehicle at my price range with no hassle at all. I'll d I arrived at Joe Myers Toyota. They have a good inventory and they helped me get into a great vehicle at my price range with no hassle at all. I'll definitely visit here again first when I am shopping for my next car. More