Joe Myers Toyota

Joe Myers Toyota responded

We are pleased to hear about your positive experience with our service team. It's wonderful to know that our check-in process was efficient and that our team member took the time to clearly walk you through your available options. We value customers who appreciate transparency, and we're glad our realistic time estimates helped you make informed decisions about your vehicle's care. Your feedback reinforces our commitment to providing prompt, professional service. We look forward to continuing to serve you with the same level of expertise and clear communication.

Dee responded

I look forward to continuing our relationship as long as you continue providing this kind of service with such great employees.

Joe Myers Toyota responded

Your input is valuable to us and we appreciate you taking the time to share your experience. We understand your frustration with the changes you've noticed in our sales department, and we recognize how important it is to maintain the positive relationships our customers have come to expect. It sounds like you had a wonderful long-term connection with your previous sales representative, and we can imagine how different things must feel without that familiar face. We are genuinely pleased to hear that our service department continues to meet your expectations and understands the importance of getting you back on the road quickly for your work needs. Your acknowledgment of their pleasant and respectful approach means a great deal to us. We would welcome the opportunity to discuss your concerns further and help ensure your future experiences meet the high standards that we strive for. Please contact Rodney Feltus, our Customer Relations Manager, at Rfeltus@joemyerstoyota.com or 281-653-5129 so we can address your feedback directly.

Joe Myers Toyota responded

We are happy to hear about your wonderful experience with our team. It's clear that you received the patient and knowledgeable service that every customer deserves. We truly appreciate you taking the time to share your positive feedback, and we're delighted that you felt comfortable enough to recommend Joe Myers Toyota to your friends. Your trust means everything to us, and we look forward to continuing to provide you with excellent service in the future.

Joe Myers Toyota responded

We are overjoyed to hear about your positive experience with our team. Your recognition of our commitment to strong ethics and values means everything to us. We work hard every day to maintain the highest standards while serving our customers with integrity. It's wonderful to know that you feel confident in our approach and see our dedication to doing what's right. Thank you for taking the time to share your thoughts - feedback like yours motivates us to continue upholding the principles that guide everything we do at Joe Myers Toyota.

Joe Myers Toyota responded

Thank you for taking the time to share your wonderful experience with us! We are absolutely thrilled to hear about the exceptional service you received. It sounds like you had a truly professional experience with clear communication about your vehicle's maintenance needs and costs. We appreciate you highlighting the thorough explanation you received and the courteous service throughout your visit. Your feedback about receiving 10+ service means so much to our team. We look forward to providing you with the same outstanding experience when you return for your next oil change.

Joe Myers Toyota responded

We are ecstatic to hear about your wonderful experience with our team members in both the service and collision departments. Having staff who maintain clear communication and provide exceptional service is something we take great pride in at Joe Myers Toyota. Your feedback about the collaborative effort between our departments truly means a lot to us. We appreciate you taking the time to share your positive experience and look forward to continuing to serve you with the same level of excellence.

Joe Myers Toyota responded

We are absolutely thrilled to hear about your wonderful experience at Joe Myers Toyota. Your recognition of our team's professionalism from start to finish truly means the world to us. We take great pride in being personable, knowledgeable, and respectful in every interaction, and it's heartwarming to know that our commitment to treating each customer with equal importance shines through. Building trust with our customers is at the core of what we do, and your feedback confirms that we're on the right path. Thank you for sharing your positive experience with us.

Joe Myers Toyota responded

We greatly appreciate your wonderful feedback, Johanna! It means the world to us to know that our entire team has made such a positive impression on you. Your satisfaction is our top priority, and we are thrilled to hear that you consistently feel well taken care of during your visits with us. Thank you for rating us so highly - your trust and loyalty inspire us to continue delivering the exceptional service you deserve.

Joe Myers Toyota responded

We are delighted to hear about your wonderful experience with our service department. Your satisfaction means everything to us, and we are thrilled that we consistently meet your expectations. It brings us great joy to know that you have never been disappointed with the care you receive. We deeply value your continued trust and look forward to serving you for many years to come. Thank you for being such a loyal customer.

Joe Myers Toyota responded

We are thrilled to hear about your wonderful eight-year relationship with our service team. Your loyalty and trust in our care for your vehicle means everything to us. It's heartwarming to know that the quality service you've received has you considering another Toyota purchase. We truly value customers like you who have become part of our Joe Myers Toyota family, and we look forward to continuing to serve you for many more years to come.