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Joe Rizza Ford Lincoln - Service Center

Orland Park, IL

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1,634 Reviews

1,634 Reviews of Joe Rizza Ford Lincoln - Service Center

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August 29, 2019

Service appt The service department was very helpful. My visit was pleasant not only dropping it off but then picking it up. I would highly recommend Joe Rizza for More

by Christopher B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Eduardo Rodriguez, Eric Montanez
Sep 01, 2019 -

Joe Rizza Ford Lincoln responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Rawan Altaher - (708) 364-2228

August 28, 2019

Service center My experience at the Joe Rizza service Center was very nice I didn’t have any problems the people were friendly environment very clean and orderly I More

by Roz Sargent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2019 -

Joe Rizza Ford Lincoln responded

We cannot thank you enough for your wonderful review of Joe Rizza Ford of Orland Park and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Rawan Altaher - (708) 364-2228

August 26, 2019

Very nice experience. Scott let me know everything that I need to repair and keep a lookout for on my car. I was also in the waiting room for only an hour or so. That wa More

by ADAMSTALLWORTH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2019 -

Joe Rizza Ford Lincoln responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Rawan Altaher - raltaher@rizzacars.com

August 23, 2019

Anti lock As far as getting the car towed there for service... that went well BUT... they had NO loaners or any way to get me home... I am over 70 years old More

by CAW0106
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Aug 27, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Rawan Altaher - (708) 364-2228om

August 23, 2019

Tire Rotation, Oil Change The service department had taken good care of my Fusion Hybrid and it runs well at 82000 miles. This visit was strange. I was told tires could not b More

by JOEJAB50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Aug 27, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for the great feedback, Joe! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Rawan Altaher - (708) 364-2228

August 21, 2019

Great Service I have had my car for almost 2 years and absolutely no problems. I keep up to date with the maintenance schedules and am very happy with my car and t More

by BRANDLE2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Plachy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Montanez
Aug 22, 2019 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Regards, Rawan Altaher - (708) 364-2228

August 20, 2019

Maintenance to 2009 Ford Focus. Maintenance went well. Would like further information on condition of tires. Service technician left comment that tires have dry rot. Should I get More

by NICKLINDA2841
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Mackey Mark Stephens.
Aug 22, 2019 -

Joe Rizza Ford Lincoln responded

We appreciate the kind words. We look forward to seeing you again in the future! Regards, Rawan Altaher - (708) 364-2228

Aug 22, 2019 -

Joe Rizza Ford Lincoln responded

We appreciate the kind words. We look forward to seeing you again in the future! Regards, Rawan Altaher - (708) 364-2228

August 19, 2019

Rude employee. Car wasnt returned like how they received Well when my car was returned to me it was missing the cover for the light. Also my led lights the push button didn't work. And now I have a rattle. More

by Llesniak
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott Sciaky
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2019 -

Joe Rizza Ford Lincoln responded

Our team has acknowledged this review.

August 16, 2019

Oil change and new rear brakes Scott Sciaky is a excellent service representative Joe RIZZA should be PROUD to have Scott as a representative for RIZZA Ford Please extend my thanks More

by BTHOMSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for the glowing review! Scott is a valuable member of our team and he will be grateful to read the nice comments you left him. If there is anything more that we can do please come back and see us again. Take care! Regards, Rawan Altaher - (708) 364-2228

August 15, 2019

Service appt Everyone at Joe Rizza Ford Lincoln was great. I recieved superb service. From the service advisor to the cashier to the attendant that washed my car. More

by TONY R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Plachy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Kassanitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Gio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clifford Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miles Misek, Ike Mohammed
Aug 20, 2019 -

Joe Rizza Ford Lincoln responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Regards, Rawan Altaher - (708) 364-2228

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