John Eagle Acura
Houston, TX
Filter Reviews by Keyword
By Type
710 Reviews of John Eagle Acura
Wonderful from Sales to Service I absolutely love the service I get at John Eagle. Edgar Lopez is a wonderful person to work with in sales. He is so nice and you never feel any pre I absolutely love the service I get at John Eagle. Edgar Lopez is a wonderful person to work with in sales. He is so nice and you never feel any pressure from him. He listens to what you need and delivers. I even sent family in and they happened to get him and loved his as well. When you get service, I HIGHLY recommend asking for Scott Sheley. This man goes above and beyond to make sure you are well taken care of. I will never get my vehicle serviced anywhere else as long as they have that sort of asset on their team. More
Sales Rep at John Eagle Pete was the cool sales rep who helped us, when we bought our car at John Eagle. We always have a nice, fun chat whenever we see him at the dealership Pete was the cool sales rep who helped us, when we bought our car at John Eagle. We always have a nice, fun chat whenever we see him at the dealership. More
Amazing Service Had the best service and buying experience with Pete and recommended him to extended family as well. I would definitely come back and purchase another Had the best service and buying experience with Pete and recommended him to extended family as well. I would definitely come back and purchase another vehicle from Pete any day! He was very informative and professional throughout the entire experience! More
Customer Service at it's best! Pete Sanchez! Pete was one of the most thoughtful and knowledgeable salespeople that I have ever encountered. He was not pushy at all, but he was extremely thoroug Pete was one of the most thoughtful and knowledgeable salespeople that I have ever encountered. He was not pushy at all, but he was extremely thorough. Moreover, my husband and I felt like family. When I felt buyer's remorse around the purchase of my vehicle, he addressed my concerns, and not for his benefit, but for mine. I will always come back and buy from him! More
Thank you, Pete! Pete is very helpful and easy to communicate with. He tried to explained all questions we had as detail as possible. One good thing is he did not try Pete is very helpful and easy to communicate with. He tried to explained all questions we had as detail as possible. One good thing is he did not try to sell us a car with fancy features (with higher price of course) that we don’t need but would recommend those that we think are practical. Would recommend Pete to friends. Thank you! More
Great Customer Service Pete was very helpful with informing us about our new car purchase. He answered all of our questions, and gave us the best deal. He was very patient w Pete was very helpful with informing us about our new car purchase. He answered all of our questions, and gave us the best deal. He was very patient with us. Also, we love the fact that he spoke Spanish. We would definitely recommend him. More
Pete is the best! Pete at John Eagle Acura was extremely helpful in making such a huge purchase. He was very informative. I had originally seen the car during the day a Pete at John Eagle Acura was extremely helpful in making such a huge purchase. He was very informative. I had originally seen the car during the day and came back after shopping around. He had left for the day and even drove back! He has been the best salesperson I’ve ever had the pleasure of working with, very ethical man that made me feel comfortable with my purchase. It’s been two years and I’m still loving my car. Pete always greets me with a warm smile when I stop by the dealership. Great guy, and excellent customer service. More
Battery Warranty not honored Once again very disappointed with dealership and Acura. The replaced my original battery under warranty when it was about 12 months old. 2 years lat Once again very disappointed with dealership and Acura. The replaced my original battery under warranty when it was about 12 months old. 2 years later it goes bad again and leaves me stranded. 100 month battery lasted 24 months and since the car is not still under warranty they won't cover the battery. They say since I didn't pay for the replacement battery it is not covered by the 100 month warranty. Acura name and warranty on the battery means nothing. More
Outstanding Experience Outstanding sales service, team is very professional, friendly and focussed on customer needs and customer budget. They took the time to explain me ev Outstanding sales service, team is very professional, friendly and focussed on customer needs and customer budget. They took the time to explain me every single detail about the new car and the maintenance services. More
Good experience Very nice experience and the staff is really friendly and helpful. They took time to explain and specs and demo them. I am really a happy customer. Very nice experience and the staff is really friendly and helpful. They took time to explain and specs and demo them. I am really a happy customer. More

