John Eagle Acura
Houston, TX
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709 Reviews of John Eagle Acura
Great buying experience! About two weeks ago I had the pleasure of working with Mr.Sanchez at John Eagle Acura. I was very impressed with his customer service skills and his k About two weeks ago I had the pleasure of working with Mr.Sanchez at John Eagle Acura. I was very impressed with his customer service skills and his knowledge about Acura. Mr.Sanchez put me at ease since purchasing a new vehicle is generally a stressful process. He was very informative and responsive throughout my car purchase. His patience and professionalism was appreciated. I purchased the car the same day.If your'e in the market to purchase a vehicle come on down to see Mr. Sanchez!! More
John Eagle Aura - A Great Place to Buy A Car! We worked with Pete Sanchez and had a fantastic experience. Pet was great to work with. He was extremely knowledgeable and absolutely no pressure. We worked with Pete Sanchez and had a fantastic experience. Pet was great to work with. He was extremely knowledgeable and absolutely no pressure. Pete helped us get a great deal on a great car. We have already recommended Pete to a friend and will do so again. More
Great experience Thank you Pete Sanchez for helping me get my dream car. I love it. Very easy to work with. Actually everyone at the dealership was friendly will Thank you Pete Sanchez for helping me get my dream car. I love it. Very easy to work with. Actually everyone at the dealership was friendly will definitely use again. Thank you!!!! More
If I could give them a lower rating I would I bought a used 2010 less than 1 month ago and was very pleased with the purchase process ......then about a week ago the car starts leaking oil and c I bought a used 2010 less than 1 month ago and was very pleased with the purchase process ......then about a week ago the car starts leaking oil and coolant. I take the car to my local mechanic and he proceeds to tell me there are several issues with leaking fluids on the car. As you would imagine, not cheap to fix. When purchasing the car we are told the car goes through a thorough mechanical and safety inspection. I called the used car sales manager, TJ Morin, tell him what is going on with the car and that I am disappointed that this has happened and that I thought he should know. He proceeds to tell me that they only check for safety issues, not mechanical and that our mechanic is trying to make a quick buck off of us. I bought the car "as is", fully knowing what that means but you would think that a reputable dealer would try to make the situation right, or at least palatable, not try to deflect blame to my mechanic. I mean seriously! Needless to say I should have read through all of the Yelp! And BBB reviews and stayed very far away from this scumbag dealer. Your reputation follows you, good and bad. They should rest assured that every person I come into contact with will never do business with John Eagle Acura. If the situation would have been handled properly, the opposite would be true. More
Great experience. Pete Sanchez is the best! Having been referred to Pete by a great friend, I had high expectations and Pete met or exceeded those throughout the entire process. He took the tim Having been referred to Pete by a great friend, I had high expectations and Pete met or exceeded those throughout the entire process. He took the time to listen, presented a variety of options and got me in to the best car for me and my needs. I would recommend Pete and the entire John Eagle team to everyone. More
Great experience!! Had a wonderful experience dealing with Scott Hoffman ! His attention to detail was awesome.. Listened to everything I was looking for and put me in e Had a wonderful experience dealing with Scott Hoffman ! His attention to detail was awesome.. Listened to everything I was looking for and put me in exactly that ! Will do business with John Eagle and Scott again for sure. More
Easy and smooth car buying experience! We have been looking around forever for a new car. Went in and was able to get all the information we asked for! Our sales rep was helpful, showed us We have been looking around forever for a new car. Went in and was able to get all the information we asked for! Our sales rep was helpful, showed us what we wanted when we walked through the door and made us feel very comfortable about our purchase. He was patient with all of our questions and explained all of the benefits of buying this car which made us feel like it was the right chhoice! I would recommend him to anyone I know! More
Happy customer! My experience at this dealership was beyond exceptional! I am an extreme nervous wreck when it comes to buying cars! I usually bring my father or brot My experience at this dealership was beyond exceptional! I am an extreme nervous wreck when it comes to buying cars! I usually bring my father or brother with me to help me choose the perfect car. However, I no longer live in the same state as them so I had to do it on my own. Scott was extremely helpful with giving me details and breaking it down to the simplest explanation! I do not know much about cars so my nerves all stemmed from buying before being knowledgable about the car. Scott was able to help me pick the perfect car for me. I told him exactly what I thought I was looking for and he helped me find what fit my requests the best! I have been so happy with my brand new car this year! Thank you so much! More
Twice the amazing buying experience Scott Hoffman is the nicest and most genuine salesperson I have dealt with. It's always like family walking into this Acura dealership. I work in reta Scott Hoffman is the nicest and most genuine salesperson I have dealt with. It's always like family walking into this Acura dealership. I work in retail myself and I have to say the customer service all around is by far the best in Houston. This is my second car I'm buying here and I would recommend it to all my friends and family. More
Excellent Car Buying Experience One of the best car buying experiences I've had yet! I worked with Scott Hoffman and he was extremely knowledgeable and friendly. There was not one mo One of the best car buying experiences I've had yet! I worked with Scott Hoffman and he was extremely knowledgeable and friendly. There was not one moment where I felt pressured to make any decisions that I wasn't ready too. If you are looking for an awesome, low-pressure, positive car buying experience, head over to John Eagel Acura and ask for Scott Hoffman! More

