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John Eagle Acura

Houston, TX

2.0
704 Reviews

16015 Katy Freeway

Houston, TX

77094

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704 Reviews of John Eagle Acura

July 29, 2016

Pete Sanchez Our experience buying our second MDX was even better than the first. My wife and I were considering a new MDX since our last one reached 10 years with More

by rwatts2410
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan "Pete" Sanchez
Aug 01, 2016 -

John Eagle Acura responded

It's great that Pete was able to help you into a new MDX! They truly are great vehicles and we appreciate you coming to John Eagle for your upgrade. Thank you for your kind review on your experience and we hope you'll let us know of any future needs you may have!

July 28, 2016

Pete Sanchez of John Eagle Acura is an excellent salesman! Kind and friendly, Pete was very helpful in finding the perfect car for me and my family. His professi More

by TLX2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan "Pete" Sanchez
Jul 28, 2016 -

John Eagle Acura responded

Thank you for your kind words about Pete! It's great to hear that he was kind and friendly and could help you into a new car that fit your needs. Please let us know of anything else we can help with in the future!

July 27, 2016

excellent experience my salesman was pete sanchez.. one of the best salesman i've ever encountered. he was super helpful and very knowledgeable. there was no pressure in b More

by Kym
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan "Pete" Sanchez
Jul 27, 2016 -

John Eagle Acura responded

Kym, thank you for taking the time to share this review and for your kind words about Pete! It's great that he was able to get you into a new car that met your needs. We hope you'll let us know of anything else we can help with in the future!

July 10, 2016

Outstanding Customer Experience with Scott Hoffman Scott Hoffman as my salesman helped change my views of John Eagle Acura. Scott spent 3 hours with me in March 2016 and 5 hours in June 2016 to help en More

by VonMises
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Hoffman
Jul 27, 2016 -

John Eagle Acura responded

We're proud to hear about the hard work that Scott put in to making sure that you left in the right car! Thank you for choosing to purchase from John Eagle and for your recommendation. Please don't hesitate to let us know if you ever need help again in the future!

June 30, 2016

Best Service Around! Scott Sheley was helpful in servicing my TLX. I didn't have an appointment and was running short on time. I stopped in and was greeted by Scott Shel More

by Deb Lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sheley Scott Hoffman
Jul 01, 2016 -

John Eagle Acura responded

Deb, thank you for your kind words about Scott and our service department! We are glad to have been able to help you out and appreciate you trusting John Eagle. It's great to hear that Scott was so attentive to your needs and provided good customer service. Your recommendation is appreciated and we'll see you next time!

June 30, 2016

Awesome Car Buying Experience! My husband and I are a young and growing family and needed a vehicle to grow with us. This was my first car buying experience and Scott Hoffman m More

by Brittany W.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Hoffman
Jul 01, 2016 -

John Eagle Acura responded

It's great to hear that Scott was sure to get you into a car to meet your needs, Brittany! We are happy to have helped out you and your family and we hope you are enjoying your new vehicle. It makes us proud to hear of the customer service Scott provided and we are glad that you are able to recommend us. Please let us know of anything else you may need in the future and we'll be glad to help!

June 30, 2016

Great Customer Service by Scott Hoffman! Our salesman Scott Hoffman dealt with us in a very professional manner. He was informative and helpful. Scott gave us the time and space to think abou More

by Steve A.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Hoffman
Jul 01, 2016 -

John Eagle Acura responded

Steve, we're glad that you decided to come to John Eagle for your needs and it's great that Scott took such good care of you! Thank you for your kind review and we hope to see you again for anything else you may need!!

June 30, 2016

Easy transaction no pressure Highly recommend Scott Hoffman as yours sales rep. Very laid back and helps you get what you need. No hassle or pressure. I will be back in the future More

by Sbarry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Hoffman
Jul 01, 2016 -

John Eagle Acura responded

Thank you for your recommendation of Scott! We are glad to have him on the team and we look forward to having you back!

June 30, 2016

Buying a new vehicle I had a great experience purchasing my RDX with salesman Scott Hoffman. It was very laid back, no pressure, and no hassles. I will definitely come bac More

by doglover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Hoffman, Salesman, Jackie York, Service Department.
Jul 01, 2016 -

John Eagle Acura responded

We're glad to hear that your experience was laid back, and pressure and hassle free! Thank you for coming to John Eagle to purchase your RDX and for writing kind words about Scott and your experience. We hope you enjoy your new car and hope you'll let us know of any future needs you may have!

June 29, 2016

Excellent experience and would highly recommend! We met Ejaz the Sales Consultant, who was very very knowledgeable and articulate about the Acura MDX. The process was very smooth, seamless and most o More

by CAB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ejaz Shaheer (Sales), Charles Reese (General Sales Mnger), Jamar Caswell ( Finance)
Jun 30, 2016 -

John Eagle Acura responded

Thank you for your kind words about Ejaz and for taking the time to leave a review! It's great to hear that your purchasing experience was smooth, seamless, and no hassle. That is just the way we want it to always be. Your recommendation is appreciated and we hope you'll let us know of any future needs you may have!

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