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John Eagle Honda of Dallas

Dallas, TX

4.8
3,209 Reviews
Call Dealership (214) 531-3196
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5311 Lemmon Ave

Dallas, TX

75209

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3,209 Reviews of John Eagle Honda of Dallas

February 19, 2025

Mark Shipman, 5 stars. Finance 0 stars. Deceptively included maintenance plan for a lease that already includes maintenance. Never disclosed that they were including it in More

by jglenn56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sindia Estrella, Mark Shipman, Vartan Mikhitarov
Report | Print
Feb 21, 2025 -

John Eagle Honda of Dallas responded

Hello, We appreciate your feedback and are glad to hear that Mark Shipman provided a 5-star experience. Transparency is important to us, and we always strive to ensure our customers fully understand their financing details. If there are any concerns about how the maintenance plan was presented, we’d be happy to review the details with you. Please reach out to me directly using the contact below so we can address this further. Thank you, Michael Ackels michaelackels@lithia.com Sales Representative

February 17, 2025

Joel Vargas did an EXCELLENT job letting me know what my car needed. I LOVE coming to John Eagle Honda of Dallas!! Everyone is so positive and professional. More

by justjackie14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Vargas
Report | Print
Feb 18, 2025 -

John Eagle Honda of Dallas responded

Thank you for your kind words! We're thrilled to hear that Joel Vargas provided excellent service and kept you informed about your car's needs. It’s wonderful to know you love coming to John Eagle Honda of Dallas and that our team’s positivity and professionalism stand out. Come see us again soon!

February 16, 2025

Always accommodating and great service and service staff. Easy to schedule and efficient service. Been a customer for several years. More

by Nancy Butler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Fine
Report | Print
Feb 17, 2025 -

John Eagle Honda of Dallas responded

Nancy, thank you for being a loyal customer of John Eagle Honda of Dallas! We're delighted to hear that our service team continues to meet your expectations. We look forward to serving you for many more years!

February 16, 2025

Mark Shipman was very attentive to my needs and very respectful. The entire process was very smooth and I will definitely recommend John Eagle Honda to my friends and neighbors. More

by Tracy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres Escobar in finance did an excellent job as well., Mark Shipman, Vartan Mikhitarov
Report | Print
Feb 17, 2025 -

John Eagle Honda of Dallas responded

Thank you for your kind words! We're thrilled to hear about your positive experience with Mark Shipman and the smooth process at John Eagle Honda. We truly appreciate your recommendation and look forward to serving you, your friends, and neighbors in the future!

February 16, 2025

Good customer service personalized attention Fast and good service Complete vehicle inspection in a timely manner More

by Sony_Villarreal30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Yates, Vartan Mikhitarov, Joel Vargas, Anyssa Valenzuela, Jennyfer Lopez, Liliana Romero, Danny Phan, Marcus Yates
Report | Print
Feb 17, 2025 -

John Eagle Honda of Dallas responded

Thank you for highlighting the personalized and efficient service at John Eagle Honda of Dallas! We're glad to know our team provided a thorough vehicle inspection in a timely manner. We appreciate your feedback!

February 15, 2025

Excellent service. I was notified of recall and the issue was taken care of in a timely manner. All of my services will be performed from John Eagle Honda. More

by Mickey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean, Joel Vargas
Report | Print
Feb 17, 2025 -

John Eagle Honda of Dallas responded

Mickey, we're delighted to hear that you had a great experience with our service team at John Eagle Honda of Dallas. Thank you for trusting us with your vehicle needs!

February 15, 2025

John Eagle Honda staff is always so nice when I go to service my Honda. More

by meg.83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Report | Print
Feb 17, 2025 -

John Eagle Honda of Dallas responded

Your 5-star review has made our day and we are grateful for your support. It's customers like you who inspire us to keep delivering our best. We're happy to know that we've provided consistent quality service for you here at John Eagle Honda of Dallas!

February 14, 2025

The staff is very knowledgeable and they make you feel comfortable while waiting. They also gave me fast speedy service More

by jordinrivera617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennyfer Lopez, Liliana Romero
Report | Print
Feb 17, 2025 -

John Eagle Honda of Dallas responded

We're delighted to hear that our team at John Eagle Honda of Dallas provided you with knowledgeable and speedy service. Thanks for the kind words!

February 14, 2025

Very courteous. Repairs were made as promised in a timely manner. Gave me a report on other repairs that were needed. Chose not to have them done at this time. More

by rjdl53chevy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun
Report | Print
Feb 17, 2025 -

John Eagle Honda of Dallas responded

We're glad to hear that you had a positive experience with our service team at John Eagle Honda of Dallas. Thank you for trusting us with your vehicle's repairs, and we hope to assist you again in the future!

February 13, 2025

Excelente trabajo muy satisfecho. bien atendido mucha amabilidad responsable amistosos puntuales, atención, todo limpio, buen lugar de espera. More

by Ernesto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Vargas, Danny Phan
Report | Print
Feb 13, 2025 -

John Eagle Honda of Dallas responded

Ernesto, gracias por compartir tu experiencia positiva con John Eagle Honda of Dallas. Nos alegra saber que disfrutaste de nuestro servicio y ambiente limpio. ¡Esperamos verte pronto!

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