John Eagle Honda of Dallas

This was my first time buying a car on my own. I was nervous, but was very impressed with Eric. He was kind and not pushy which I appreciated. I did leave that day without making a deal, but he wa I was nervous, but was very impressed with Eric. He was kind and not pushy which I appreciated. I did leave that day without making a deal, but he was gracious enough to reach out while I thought about making the purchase. I came back a few days later to buy the car. They even went as far as knocking the price down again which I was not expecting. As a first time buyer, I would recommend this dealership. I felt comfortable with Eric and didn’t feel like he was playing a game. Thank you Eric! I appreciate all of your help! More

Got my dream car recently! Elsa was very easygoing and super helpful throughout the entire process. She will definitely be my go to person moving forward. Elsa was very easygoing and super helpful throughout the entire process. She will definitely be my go to person moving forward. More

The service was really poor, one approached me when i arrived and my car was not wash and i asked for it! arrived and my car was not wash and i asked for it! More

Amazing and fast service. Joel from the service department is always very helpful and professional. Joel from the service department is always very helpful and professional. More

I had the most unpleasant experience with John Eagle Honda. I went in with the intention of purchasing a vehicle and I explained my situation to the finance manager. He advised to take care of personal Honda. I went in with the intention of purchasing a vehicle and I explained my situation to the finance manager. He advised to take care of personal matters and come back the next day to close off the deal. Car would be on HOLD as I'd come back the very next day to sign. They sold the car just overnight. (supposedly) I go on and select another vehicle that I had already seen online for X amount and once there they tell me that's not the real price, it was more but the salesperson didn't know the price. He would have to ask the manager. At that point, of course, I'm furious and I told they needed to honor their website deal. They told me it's CASH only and made me feel like I couldn't buy it cash. Thankfully that was no problem for me. It was very upsetting, and I just ended up walking away because needlessly to say, rude and very sketchy business. (lots of in-between details that I'm leaving off just to make this as short as possible) Management - if you're reading this, I'd love to explain the whole scenario and perhaps you can use it for training purposes. I do have love my 2025 Honda Pilot and I hope I can still take it here for service even though this was a horrible experience. More

Emory was quick and courteous to help me with my issues! I’d happily return to the dealership for their fair price and service. I’d happily return to the dealership for their fair price and service. More

I've been a customer of John Eagle Honda for 7 years now, and it's been a great experience in every department that I have worked with. I just purchased my second vehicle from them, and this time the experi and it's been a great experience in every department that I have worked with. I just purchased my second vehicle from them, and this time the experience was even better. Edgar K took care of me, anticipated my needs, and offered me the best options available. He was helpful, patient, flexible, fun to work with, and very efficient. A true salesman and gentleman that made sure I got the best value and experience. More

Greg Fine was very helpful and I will request to use him again on my next visit. again on my next visit. More

Great experience overall, good facilities, good people! Got a fair deal and the car was delivered in great shape! The associated insurance company helped me save a lot and drove away the car already insure Got a fair deal and the car was delivered in great shape! The associated insurance company helped me save a lot and drove away the car already insured. More

There needs to be a sign that says to stay in your car and a service representative will come out to greet you. It is not clear if you are supposed to stay in your car. It took several minutes before so and a service representative will come out to greet you. It is not clear if you are supposed to stay in your car. It took several minutes before someone came out....so I got out of my car and went in. They said I should stay in the car. That has happened on more than one occasion. It should also be explained that you will receive updates on your phone via text. No one reminded me of that so I didn't notice a text and was delayed in repsonding about additonal service. More