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John Eagle Honda of Dallas

Dallas, TX

4.8
3,156 Reviews

5311 Lemmon Ave

Dallas, TX

75209

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3,156 Reviews of John Eagle Honda of Dallas

December 07, 2024

Excelent experience, so happy with my car, I want to thank all the people of John Eagle Honda of Dallas for the the management people, and managers ; to get my car. More

by Laura_maria
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sindia Estrella, Vartan Mikhitarov
Dec 09, 2024 -

John Eagle Honda of Dallas responded

Laura, we're delighted to hear that you're happy with your car and had an excellent experience at John Eagle Honda of Dallas. Thank you for acknowledging our team; we appreciate your kind words!

December 06, 2024

Patricia was the one that was great and patience with me while i was making my decision on my Passport. Joel is great in the service department I have always driven Fords and had stuck with the same servic More

by steven.reaves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Jointer, Vartan Mikhitarov, Joel Vargas
Dec 06, 2024 -

John Eagle Honda of Dallas responded

We're delighted to hear that Patricia provided exceptional patience and support while helping you with your Passport decision. Welcome to the Honda family! It's wonderful to know that Joel in our service department has made a great impression, ensuring you feel at home with your new Honda. Stop[ by John Eagle Honda of Dallas again soon!

December 06, 2024

The staff were courteous and helpful. They took care of what was needed. An easy an painless experience. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Ruiz
Dec 06, 2024 -

John Eagle Honda of Dallas responded

Paul, we're delighted to hear that our team at John Eagle Honda of Dallas provided you with a courteous and seamless experience. Thank you for your feedback!

December 04, 2024

Looked for used Honda Pilot, they had exactly what I was looking for great purchasing experience, would definately recommend. More

by mabrook
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Ackels
Dec 05, 2024 -

John Eagle Honda of Dallas responded

Congrats, Mabrook! We're happy to hear you found the perfect Honda Pilot with us at John Eagle Honda of Dallas! Thank you for recommending our dealership and sharing your positive experience.

December 03, 2024

I think my service advisor was having an off day. It took a while to check in, and then they couldn’t find my keys when I returned to pay and pick up my car. And he was sick…shouldn’t have been in my More

by Nktaylor81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg
Dec 04, 2024 -

John Eagle Honda of Dallas responded

Hello, I'm sorry to hear about your experience. We strive for efficient and professional service, so it's disappointing that you had frustrations. Health and safety is also very important to us, and we appreciate the feedback. If you'd like to discuss further or have any other concerns, please feel free to reach out. Thank you, Don Maddran DonaldMaddran@lithia.com Service Manager

December 03, 2024

Went today to get an oil change and will definitely be coming back. I appreciate everything that Gabriel did for us today. He was so patient and thoughtful. Let aside how helpful he was. Made me feel comf More

by yoselin terrones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel - servicio , Marcus Yates
Dec 03, 2024 -

John Eagle Honda of Dallas responded

Thank you for sharing your experience with us at John Eagle Honda of Dallas! We're delighted to hear that Gabriel provided such thoughtful and helpful service during your visit. We look forward to welcoming you back for any future needs!

December 03, 2024

When I moved here I was going to the dealership near my home and the service was to put it mildly horrible. I started going to John Eagle and the service is impeccable as well as the professionalism and e More

by nwm2corp
Recommend Dealer
Yes
Employees Worked With
Greg Von Readen
Dec 03, 2024 -

John Eagle Honda of Dallas responded

We're delighted to hear that you've had such a positive experience with our team at John Eagle Honda of Dallas! Thank you for recommending us and recognizing the professionalism and expertise we strive to provide. We look forward to continuing to serve you in the future!

December 02, 2024

Patricia was very professional and worked extremely hard to get our business. We weren't sure we could get the deal done towards the end but the team worked to make sure my daughter left with her car. I a More

by Seay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patricia Jointer
Dec 02, 2024 -

John Eagle Honda of Dallas responded

Hello Seay! We're delighted to hear that Patricia and the team at John Eagle Honda of Dallas went above and beyond for you. Thank you for your kind words, we look forward to welcoming you back in the future!

December 02, 2024

Our service representative was excellent! Emory was very thoughtful and listened carefully to our concerns. Emory made us feel very comfortable and confident. He responded in a timely and eff More

by evelten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emory Lakritzen
Dec 02, 2024 -

John Eagle Honda of Dallas responded

We truly appreciate you taking the time to write such a nice review, and trusting the John Eagle Honda of Dallas team to take great care of your vehicle. It is our pleasure to provide professional, friendly service and an overall great experience. We look forward to welcoming you back again next time.

December 01, 2024

Brought in my car to replace the brake light. Told service representative I wanted no other work done of any kind--only the brake light. After 1 1/2 hours, I was told that the 30-point maintena More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Virsack
Dec 02, 2024 -

John Eagle Honda of Dallas responded

Hello Mark, We apologize for the inconvenience you experienced during your recent visit. While the maintenance checks and car washes are standard, we will ensure your specific requests are noted more clearly in the future. Please feel free to reach out so we can assist in completing the brake light replacement as quickly as possible. Best, Marcus Yates myates@eaglehonda.com Service Manager

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