John Eagle Honda of Dallas

Negative experience! I scheduled an appointment to diagnose my rear passenger seat as the seatbelt warning kept going off when it was in use. My advisor was Sean and my e I scheduled an appointment to diagnose my rear passenger seat as the seatbelt warning kept going off when it was in use. My advisor was Sean and my experience with him was terrible! I asked to talk to the service manager but he was not available so I emailed him but never heard back from him. This was my experience with Sean During my visit on 07/02/2024 I was rudely talked to by Sean before I could even ask him anything his response was "I do not know anything about your car I am way too busy to deal with this", I let him know he was being rude and that the only reason I was approaching him was because I had received a message 40 minutes prior about my vehicle to which he said he didn't know anything about. He then proceeded to say he couldn't take any more appointments and when one of his fellow advisors was going to assign him a vehicle he hit the window hard and said he was done taking vehicles. Afterwards, he said my car was in the wash (my vehicle didn’t get washed) and would come out to which it took 20+ minutes and he had not communicated anything with me after. I had to order the buckle which on the paper said would get there in 3 days, it is now 08/29/2024 and I have not received any communication regarding the part ordered. More

My favorite service department - very professional and friendly. They keep me updated - they service all my cars friendly. They keep me updated - they service all my cars More

Today , I bought a accord from Mark Shipman it was a great experience no pressure explained what , I wanted and he was great to work with. Thank You Mark. Otilio Alonso great experience no pressure explained what , I wanted and he was great to work with. Thank You Mark. Otilio Alonso More

I highly recommend John Eagle Honda! This is my second time purchasing a vehicle from them. They have excellent customer service! This is my second time purchasing a vehicle from them. They have excellent customer service! More

Mr. Leo explained to me the wait time & he went over some of the repairs I need to look at of the repairs I need to look at More

Greta staff, and a welcoming low pressure enviroment. I loved leasing my new car from them. I loved leasing my new car from them. More

Service is always great and they always take care of customers. Great job guys for real customers. Great job guys for real More

Took my CRV Hybrid in for service and they were great. They delivered me to work and picked me up after it was finished. Communication was excellent. Edger was professional and very nice. They delivered me to work and picked me up after it was finished. Communication was excellent. Edger was professional and very nice. More

Today i brought my car in for scheduled maintenance. My service agent Gabriel. Got my car back to me pretty quickly. And had coupons for my car repairs, to bring down the maintenance cost. Thank you for My service agent Gabriel. Got my car back to me pretty quickly. And had coupons for my car repairs, to bring down the maintenance cost. Thank you for that Gabriel. More

John - our person of contact from sales have been extremely helpful and we got the best deal possible on our trade-in and totally satisfied with our experience. extremely helpful and we got the best deal possible on our trade-in and totally satisfied with our experience. More