John Eagle Honda of Dallas

John Eagle Honda always delivers a customer-first model that’s best in class! The service, sales, and finance teams truly make the experience feel special. that’s best in class! The service, sales, and finance teams truly make the experience feel special. More

Morgan Townsend did an excellent job helping us find a car after our 2021 Passport was totaled by the insurance company. Also Jishai Lawrence did an excellent job helping us with the finances and the w car after our 2021 Passport was totaled by the insurance company. Also Jishai Lawrence did an excellent job helping us with the finances and the warranty purchase. Travis Porter has done a fantastic job of helping us with several issues that needed attention after we took delivery. It does seem that the Honda Certification for a pre-owned car was rushed a bit. However, Travis had done a great job of taking care of a few issues! Thanks to you all! Gary and Susan Bauer More

This is my fifth Honda CR-V I have leased from this dealership. They have always treated me well, from management to finance to "my man" Mark Shipman! The only thing that needs to be streamlined is g dealership. They have always treated me well, from management to finance to "my man" Mark Shipman! The only thing that needs to be streamlined is getting in and getting out with the closing. It should not take 2.5 hours after everything had been agreed to. We agreed on 7/13/25 and I had an appointment the next day 7/14/25 at 10a to close and pick up the car. Finally at 12:30p I was driving off the lot. There was a lot of confusion on their end. More

It was a pleasure to be there. Stanton Stone was helpful and kind. The dealership areas were clean and comfortable. Excellent service! Stanton Stone was helpful and kind. The dealership areas were clean and comfortable. Excellent service! More

A warning light appeared signaling low tire pressure. I immediately went to John Eagle Honda without an appointment and they replaced the tire in 1.5 hours.Great service! I immediately went to John Eagle Honda without an appointment and they replaced the tire in 1.5 hours.Great service! More

Worst car buying experience ever! ! I purchased a new car and traded mine in at this dealership. It has been 19 days since that transaction took place and my loan on the trade-in has ! I purchased a new car and traded mine in at this dealership. It has been 19 days since that transaction took place and my loan on the trade-in has yet to be paid off and I’m currently past due on my payment. Jishai in the finance office has no sense of urgency in getting this handled. He ignores messages from me and he no longer answers his phone. I tried calling to speak with Ron (the dealership manager) and I get transferred to random people’s voice mails. I was told two days ago that they would be overnighting a check that day and would be provided tracking. I never got a tracking number and now I’m told the check wasn’t sent until yesterday. I asked for tracking repeatedly, and now I’m told that tracking won’t be available until after 1 today. Still have no tracking information. I have never been treated so badly by a car dealership and I WILL NEVER buy another thing from this dealership. I have owned Hondas for 38 years and this dealership will never receive another dime from me as long as I live. I will also tell everyone I know how awful it is. More

Was not going to write a review but I keep getting emails so I’m providing my feedback. Your finance team needs more experience and needs to communicate better with customers. Sales is providing false inform so I’m providing my feedback. Your finance team needs more experience and needs to communicate better with customers. Sales is providing false information about cars. Service team keeps brushing off important repair concerns. Bad experience. Won’t be coming back. More

Greg handled all my service needs and explained everything to me in a very easy to understand way! I’ll definitely be back everything to me in a very easy to understand way! I’ll definitely be back More

We are a 9x repeat customer and wouldn't buy a car from anyone but Mark Shipman. This whole team is exceptional! Appreciate the attention we receive and the welcoming atmosphere. Such a knowledgeable, i anyone but Mark Shipman. This whole team is exceptional! Appreciate the attention we receive and the welcoming atmosphere. Such a knowledgeable, interested atmosphere. More

Great service every time. Go see Greg Fine. He will take good care of you. Go see Greg Fine. He will take good care of you. More