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John Eagle Honda of Dallas

Dallas, TX

4.8
3,157 Reviews

5311 Lemmon Ave

Dallas, TX

75209

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3,157 Reviews of John Eagle Honda of Dallas

March 27, 2025

John Eagle Honda was amazing! I was in talks with 2 other dealerships regarding the same vehicle. The first dealer sold the vehicle, before I could come check it out & the second More

by anthonytturner12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preston Seaton
Mar 28, 2025 -

John Eagle Honda of Dallas responded

Thank you for sharing your amazing experience at John Eagle Honda of Dallas! We're thrilled to hear that Preston Seaton was able to help you find the perfect vehicle at the right price. It’s great to know he made the process smooth and hassle-free. We truly appreciate your recommendation and look forward to serving you again in the future!

March 27, 2025

It took WAY TOO Long to get it done. The salesman Ja'quory was very good, but it took too long. After 4 hours of waiting and waiting, I was almost ready to leave. My daughter also boug More

by kml
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ja'quory Webster, Luis Flores, Anyssa Valenzuela
Mar 31, 2025 -

John Eagle Honda of Dallas responded

Thank you for sharing your feedback with us. We're sorry to hear about the delays and issues experienced during your visit at John Eagle Honda of Dallas, as well as the challenges faced by your daughter. We appreciate both of you being long-time customers and will work on improving our communication and service processes. Please feel free to reach out if there's anything we can do to assist further! Best, Michael Ackels - Internet Sales Manager - michaelackels@lithia.com

March 25, 2025

I was very impressed with the hospitality and level of service guided by my advisor named Greg. Greg was courteous and took the time to explain the maintenance needed for my car in detail, which made me f More

by stanandluluworld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Mar 25, 2025 -

John Eagle Honda of Dallas responded

Thank you for sharing your experience with us at John Eagle Honda of Dallas! We're delighted to hear that Greg consistently provides excellent service and clear communication. We appreciate your loyalty over the past two years, and we're looking forward to continuing to meet your expectations in the future!

March 24, 2025

Mr. Greg fine was really great. He explained all the details of what they did at the dealership show me all the forms. I did ask a few questions. He answer them to my satisfaction. Great customer servic More

by Buddymark73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Greg fine
Mar 24, 2025 -

John Eagle Honda of Dallas responded

Thank you for sharing your experience with us! We're glad to hear that Greg provided excellent service and answered all your questions at John Eagle Honda of Dallas. We appreciate the kind words and look forward to serving you again in the future!

March 21, 2025

Got a nice ride from John Eagle Honda. Just got my first oil change and it was pretty quick and painless. The only problem that I had was they put a John Eagle decal on my new car at i More

by nootherbrotha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Mar 21, 2025 -

John Eagle Honda of Dallas responded

Thank you for choosing John Eagle Honda of Dallas! We're glad to hear your oil change was quick and easy. We apologize about the decal mix-up, but we're happy you're enjoying your new ride otherwise. Let us know if there's anything else we can do for you!

March 19, 2025

Excellent salesman who was knowledgeable and personable. Clean and attractive showroom. Paperwork at purchase was efficient and painless More

by jmeek1209
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Doyle, Michael Ackels
Mar 20, 2025 -

John Eagle Honda of Dallas responded

We're delighted to hear that you had a positive experience with our team at John Eagle Honda of Dallas! It's great to know the showroom and purchasing process met your expectations. Thank you for choosing us!

March 19, 2025

Edgar Juarez was really great with taking care of my needs and getting my 13-year old FIT repaired. He was also was great about responding to my questions…and getting the work done in a timely manner. More

by justwhistle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Juarez, Robert Estrada, Jennyfer Lopez, Liliana Romero
Mar 20, 2025 -

John Eagle Honda of Dallas responded

Thank you for your kind words, Diane! We’re delighted to hear that Edgar Juarez provided excellent service and that he was responsive to all your questions. We’ll be sure to pass along your appreciation to Edgar, Robert, and our skilled mechanics. Your FIT is in great hands, and we’re grateful for your trust!

March 19, 2025

inspected after a recall notice and did oil change, normal wait time and work well done More

by randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg, Fine
Mar 20, 2025 -

John Eagle Honda of Dallas responded

Providing top-notch service and ensuring customer satisfaction is one of our top priorities at John Eagle Honda of Dallas. We appreciate your business and look forward to serving you again in the future!

March 18, 2025

It was very busy when I showed up to my appointment, but I felt well taken care of. More

by J Sanders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Yates, Joel Vargas
Mar 19, 2025 -

John Eagle Honda of Dallas responded

We're glad to know our service team at John Eagle Honda of Dallas were able to get your all squared away despite all the busyness! Thanks for the 5-star review, and be sure to swing by again soon!

March 17, 2025

John Eagle makes the car buying experience very smooth. We have purchased 3 vehicles from John Eagle. We have worked with Mark Shipman on the last 2 vehicles we purchased. Mark is very professional, ans More

by gmw4530
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Shipman
Mar 18, 2025 -

John Eagle Honda of Dallas responded

Thank you for your continued trust in John Eagle Honda of Dallas! It's fantastic to hear that Mark Shipman and our service department have consistently provided a smooth car buying experience. We appreciate your loyalty and look forward to assisting with any future needs!

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