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John Hiester Chevrolet

Fuquay-Varina, NC

4.4
426 Reviews
At John Hiester Chevrolet, we pride ourselves in the award winning service we give to all of our customers, because we know that a completely satisfied customer is a lifelong customer! Visit us TODAY at our beautiful location at 3100 North Main Street in Fuquay-Varina to discover for yourself how EASY purchasing a new vehicle can be! Ask us about our incredible Dealership for Life program!
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3100 North Main Street

Fuquay-Varina, NC

27526

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Showing 426 reviews

May 02, 2011

I first visited this dealership and was not satisfied with my initial experience. After writing John Heister dealers through this site I received a letter and a personal phone call to discuss my experie More

by cadybryan
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Customer Service
May 17, 2011 -

John Hiester Chevrolet responded

Dear Mr. Cady, My name is Stephanie, and I am the Internet Manager at John Hiester Chevrolet, and I am writing to you in regards to the review you posted (rightly so) on DealerRater.com I know that Ken Campbell, our General Manager, has contacted you regarding the very unfortunate experience you had with us, and I hope Ken was able to express to you how sincerely sorry we all are. I am hoping that you feel that your concerns were properly addressed, and that you decide to remove your post on DealerRater.com. If you do not want to remove it, editing it to update the readers about the outcome would be very much appreciated. Please do not hesitate to contact me directly should I be able to assist you or answer any questions you might have. Thank you so much for your understanding. Stephanie Pauk Internet Manager John Hiester Chevrolet 919.412.9345 - C stephanie@hiesterautomotive.com

April 03, 2011

I gave the rating becouse of the many new cars i have purchased in the last (40) years my wife and i have not come close to receiving the personal respect and attention that we did at John Hiester Chevr More

by brobilly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
nick,dennis and jim also mr hiester
March 18, 2011

Sales people were glad, almost eager, to help us find what we were looking for and to answer questions. Dad walks w/ a cane and they brought the vehicle he wanted to see to him to decrease walking. The s More

by carolpifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce and Dennis
March 13, 2011

We purchased a 2008 Chevy Silverado in mint condition for an excellent price. We live over one hour from the dealership. The delivered the vehicle to us after they finished final prep work. The salesman a More

by lchii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Batko
March 09, 2011

The service at John Hiester Chevrolet was excellent. The sales staff I dealt with, primarily Jeff, but also Angie, were friendly and knowledgeable. They answered all my questions and really worked on findi More

by TommyJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff and Angie
March 08, 2011

Bruce Miles came with a smile. He first wanted to find Bruce Miles came with a smile. He first wanted to find what we were actually looking for. Unlike others that show this saying... <hey here let me sho More

by debrarhiner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Miles
March 07, 2011

I was helped in a timely, polite, and professional manner. Jeff worked with me and listen to what I was interested in instead of pushing a vehicle on me. They have a very nice facility with work out r More

by chadcreech88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Young
March 05, 2011

They were the most friendly dealership that I have ever dealt with in twenty years. They did everything they could so that we could make a deal to trade. They made you feel right at home from the start to More

by shopman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Miles, Christopher Shaw
March 05, 2011

I would recommend using John Hiester in Fuquay to anyone! I had a great experience purchasing my new truck! Jeff Young was awesome to work with, he is really knowledgeable and friendly. Jeff got me a great d More

by LauraY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Young
March 04, 2011

I went to John Hiester Chevy because a friend had a very good experience and reccomended I give them a try and see what was available. The sales associate who assisted me was Stephanie. Stephanie was ve More

by a36878
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie and Jim
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