John Hiester Chevrolet - Service Center
Fuquay-Varina, NC
190 Reviews of John Hiester Chevrolet - Service Center
Called Hiester Chevy about an almost dead battery. They were able to fit me in on Black Friday and valet service was available. The valet was on time, the battery had one dead cell and was replaced. They were able to fit me in on Black Friday and valet service was available. The valet was on time, the battery had one dead cell and was replaced. A reasonable cost for this visit, and the valet service returned my car in a few hours. More
I’m Graces brother. I came to the repair desk looking for a new ignition key for my ‘68 Corvette. They asked me to go to parts. They don’t have keys for that year I came to the repair desk looking for a new ignition key for my ‘68 Corvette. They asked me to go to parts. They don’t have keys for that year - decided to ask about an oil change. The service desk said about an hour wait, but didn’t take that long. The computer system had trouble wit a car this old, but the Rep was very polite , apologetic - great service More
We’ve always had a great service experience here on our 2018 GMC Yukon XL. Most recently they took care of a battery warranty issue. The battery they installed died after 3 year but had a 55 month warranty 2018 GMC Yukon XL. Most recently they took care of a battery warranty issue. The battery they installed died after 3 year but had a 55 month warranty. Not only did they give me a new one, but after setting expectation that I would pay for installation, surprised me by honestly revealing installation is also covered. I haven’t bought a vehicle here but would in the future. Car dealership reviews are probably similar restaurant reviews now. Happy people don’t review just keep going back, and unhappy people get a kick out of unfair reviews over the smallest thing. For example, love the car, service is great, but when I stopped by to see if they could check my car because check engine light is on, they said I need to make an appointment! 2 stars More
A very good experience. In and out in a hair over 1 hour from appointment time. Would highly recommend their service department In and out in a hair over 1 hour from appointment time. Would highly recommend their service department More
Always had great service when needed! Staff is very friendly and accommodating! Great location which is near our subdivision. Would recommend them to anyone!! Staff is very friendly and accommodating! Great location which is near our subdivision. Would recommend them to anyone!! More
Quick, fast and friendly service. I enjoyed popcorn and hot chocolate. The price was better than off-brand shops for the oil change. I enjoyed popcorn and hot chocolate. The price was better than off-brand shops for the oil change. More
Normal maintenance visit. Oil change and tire rotation. Service Advisor Julia Gomez made sure all my concerns were addressed to my complete satisfaction. Customer service like Oil change and tire rotation. Service Advisor Julia Gomez made sure all my concerns were addressed to my complete satisfaction. Customer service like this is what makes John Hiester my dealership for life. More